Status Report on TMC Pooled Fund Study Projects

1
Status Report on TMC Pooled Fund Study Projects

• Transportation Management Center
• Pooled Fund Study
• 2007 Annual Meeting
• August 14-15, 2007
• Irvine, California

2
Completed Projects

• Configuration Management for Transportation
  Management Systems
• Transportation Management Systems Maintenance
  Concept and Plans
• Changeable Message Sign Operation and Messaging
• TMC Operator Requirements and Position
  Descriptions, Phase 1
• TMC Operator Requirements and Position
  Descriptions, Phase 2 Interactive Software

3
Completed Projects (cont.)

• Managing Travel for Planned Special Events
• Impacts of Dynamically Displaying Messages on
  Changeable Message Signs
• TMC Operations Manual
• Coordinated Freeway and Arterial Operations
  Handbook
• TMC Staffing and Scheduling for Day-to-Day
  Operations
• TMC Clearinghouse Development and Initiation

4
Current and Future Projects
5
TMC Performance Monitoring, Evaluation and
Reporting Handbook

• Objectives
• Provide guidance on how to develop, implement,
  improve, and sustain a continuous performance
  monitoring, data management, evaluation and
  reporting program or initiative for TMCs and
  transportation management systems
• Intended Audience
• Individuals involved with planning, development,
  management, operation, monitoring, evaluation,
  and reporting on the performance of TMCs and
  transportation management systems
• TMC managers, first level supervisors, and
  technical staff

6
TMC Performance Monitoring, Evaluation and
Reporting Handbook

• Project Champion Mark Newland, Indiana DOT
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead Brian Park, Univ. of Virginia
• Project Cost 225,000
• Period of Performance 16 Months
• Status
• Final Handbook On project web page
• Outreach Materials (Primer, On project web
  page Fact Sheet, Brochure Presentation)
• 508 Version of Deliverables August 2007

7
TMC Performance Monitoring, Evaluation and
Reporting Handbook

• Handbook Chapters
• Chapter 1 Introduction
• Chapter 2 Overview of TMS Performance
  Monitoring, Evaluation, and Reporting
• Chapter 3 Performance Measurement Program
• Chapter 4 Agency Goals and Performance Measures
• Chapter 5 Data Requirements, Collection and
  Archiving
• Chapter 6 Performance Monitoring, Evaluation and
  Reporting
• Chapter 7 Self- Assessment
• Appendix A Survey Questionnaire and Results
• Appendix B Contact List of Traffic Management
  Centers

8
TMC Business Planning and Plans Handbook

• Objectives
• Provide guidance, processes, techniques, and
  recommended practice to assist in preparation and
  development of TMC business plans and models
• Outline successful business planning models
• Ensure long-term sustainability of TMCs
• Intended Audience
• Individuals responsible for or involved in
  planning, developing, implementing, managing,
  operating, maintaining, or supporting a TMC

9
TMC Business Planning and Plans Handbook

• Project Champion Monica Kress, Caltrans
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead Pierre Pretorius, Kimley-
  Horn and Associates
• Project Cost 200,000
• Period of Performance 15 Months
• Status
• Final Handbook On website
• Outreach Materials (Primer, Developing 508
  version Fact Sheet Brochure
  Presentation)
• 508 Version of Deliverables Fall 2007

10
TMC Business Planning and Plans Handbook

• Handbook Chapters
• Chapter 1 Introduction and Overview
• Chapter 2 Overview of Business Planning for
  Transportation Management Centers
• Chapter 3 TMC Business Planning Process
• Chapter 4 TMC Business Models
• Chapter 5 Developing the TMC Business Concept
• Chapter 6 TMC Defining the Value Proposition
• Chapter 7 Strategy Sets
• Chapter 8 Organization and Management
• Chapter 9 Financial Plan
• Chapter 10 Using and Managing the TMC Business
  Plan
• Chapter 11-15 Case Studies

11
Developing and Using Concept of Operations in
Transportation Management Systems

• Objectives
• Develop a detailed document providing technical
  guidance and recommended practices for concepts
  of operations and requirements in transportation
  management systems
• Specifically address
• How to develop
• What to include
• How to use throughout system lifecycle
• Intended Audience
• Individuals responsible for or involved in
  managing, developing, implementing, operating, or
  maintaining a TMC and a transportation management
  system

12
Developing and Using Concept of Operations in
Transportation Management Systems

• Project Champion Manny Agah, Arizona DOT
• FHWA Work Order Manager Emiliano Lopez
• Contractor Lead Brian Smith, Univ. of Virginia
• Project Cost 210,000
• Period of Performance 15 Months
• Status
• Final Handbook On project web page
• Outreach Materials (Primer, On project web
  page Fact Sheet, Brochure Presentation)
• 508 Version of Deliverables Under review

13
Developing and Using Concept of Operations in
Transportation Management Systems

• Handbook Chapters
• Chapter 1 Introduction
• Chapter 2 Role of a Concept of Operations in
  Systems Engineering
• Chapter 3 What is a Concept of Operations
• Chapter 4 How to Develop a Concept of Operations
• Chapter 5 Using the Concept of Operations to
  Support Planning
• Chapter 6 The Next Step Using the Concept of
  Operations to Drive Requirements
• Appendices List of References and List of
  Transportation Management Systems Evaluated

14
Multi-state, Statewide, and Regional TMC Concept
of Operations and Requirements

• Objectives
• Provide technical guidance and recommended
  practices on the development and use of a concept
  of operations and system requirements throughout
  the life cycle of a regional, statewide, or
  multi-state TMC and transportation management
  system
• Build off of the Developing and Using a Concept
  of Operations in Transportation Management
  Systems Handbook
• Intended Audience
• Individuals who are involved in or responsible
  for the management, planning, design, operation,
  and maintenance of TMCs and transportation
  management systems

15
Multi-state, Statewide, and Regional TMC Concept
of Operations and Requirements

• Project Champion Jim McGee, Nebraska DOR
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead Brian Smith, UVA
• Project Cost 150,000
• Period of Performance 15 Months
• Status
• Final Handbook On project web page
• Outreach Materials (Fact Sheet, On project web
  page
• Technical Presentation)
• 508 Version of Deliverables Under development

16
Recovery and Mitigation for TMCs

• Objectives
• Provide technical guidance on how to plan,
  initiate, develop, and implement redundancy and
  recover plans for TMCs and transportation
  management systems
• Synthesize current practice and state of practice
  and highlight technical issues to considered,
  lessons learned, and recommended practices
• Intended Audience
• Targeted end users are TMC managers, first level
  supervisors, and technical staff (planners and
  operators) involved in management and operations
  of the transportation system.

17
Recovery and Mitigation for TMCs

• Project Champion Monica Kress, Caltrans
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead Jeffrey Arch, Telvent
  Farradyne
• Project Cost 250,000
• Period of Performance 16 Months
• Status
• Final Handbook On project web page
• Outreach Materials (Fact Sheet, On project web
  page
• Technical Presentation)
• 508 Version of Deliverables Under development

18
Procuring, Managing, and Evaluating the
Performance of Contracted TMC Services

• Objectives
• Provide technical guidance and recommended
  practice to managers, planners, and operators of
  TMCs in making decisions related to outsourcing
  portions, or in entirety, of their operation to a
  private contractor(s)
• Intended Audience
• Individuals and agencies involved in the
  development of business plans for TMCs and
  transportation management systems and in the
  development of support contracts for TMC and
  transportation management system components or
  operations

19
Procuring, Managing, and Evaluating the
Performance of Contracted TMC Services

• Project Champion John Bassett, New York DOT
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead Christopher Poe, TTI
• Project Cost 200,000
• Period of Performance 16 Months
• Status
• Delay due to change of contractors
• Final Document November 2008
• Outreach Materials (Fact Sheet,
• Brochure, Presentation) December 2008

20
Driver Use of Real-Time En-Route Travel Time
Information

• Objectives
• Assess impacts of en-route real-time travel
  time/delay/speed information on drivers
• Define the most effective way to provide en-route
  real-time travel time information
• Develop preliminary guidance to practitioners for
  delivering en-route travel time information
• Intended Audience
• Personnel in state, regional, and local
  transportation agencies that are responsible for
  or involved in the day-to-day operation of and/or
  provision of real-time or near real-time travel
  time information

21
Driver Use of Real-Time En-Route Travel Time
Information

• Project Champion Gene Donaldson, Delaware DOT
• FHWA Work Order Manager Tom Granda
• Contractor Lead Neil Lerner, Westat
• Project Cost 300,000
• Period of Performance 24 Months
• Status
• Literature Review Report June 2007
• Research Work Plan September 2007
• Research Report December 2008
• White Paper December 2008

22
TMC Human Factors Design Guidelines Requirements
Analysis

• Objectives
• Identify and prioritize needs for human factors
  guidance in the design and operation of TMCs
• Develop sample guidelines
• Recommend a approach for the development of a
  guidelines document to best support the
  identified user requirements
• Intended Audience
• State and local DOT engineers designing TMCs and
  developing procurement specifications
• TMC operators who serve as subject matter experts
• Human factors engineers who are involved with
  designing TMCs
• Contractors responsible for designing, building,
  or renovating TMCs
• TMC hardware and software developers and vendors

23
TMC Human Factors Design Guidelines Requirements
Analysis

• Project Champion Jeff Galas, Illinois DOT
• FHWA Work Order Manager Tom Granda
• Contractor Lead John Campbell, Battelle
• Project Cost 50,000
• Period of Performance 8 Months
• Status
• Project Kickoff Anticipated September 2007
• Products A project report, May 2008 3 sample
  guidelines, and a Statement of Work for
  guidelines development

24
Integration of TMCs and Law Enforcement Needs
Assessment

• Objectives
• Assess current practices and identify
  institutional, operational and technical issues
  and challenges
• Identify topics and issues to be addressed in a
  follow-on study
• Intended Audience
• Targeted end users are TMC and law enforcement
  personnel, first level supervisors, and technical
  staff (planners, operators, dispatchers)

25
Integration of TMCs and Law Enforcement Needs
Assessment

• Project Champion John Domina, Nevada DOT
• FHWA Work Order Manager Tom Granda
• Contractor Lead TBD
• Project Cost 50,000
• Period of Performance 8 Months
• Status
• Project Kickoff Anticipated October 2007
• Product Findings Report June 2008

26
Methodologies to Measure and Quantify TMC
Benefits Phase 1

• Objectives
• Synthesize methodologies for measuring,
  quantifying, and evaluating the costs and
  benefits of TMCs
• Assess the feasibility of developing a software
  tool that could be used to quantify the benefits
  of TMCs
• Intended Audience
• Representative state DOTs, MPOs, transit
  agencies, enforcement agencies and others
• TMC managers, first level supervisors, and
  technical staff (planners and operators) involved
  in the collection, dissemination and warehousing
  of data, and monitoring, evaluation and reporting
  of TMC performance and benefits

27
Methodologies to Measure and Quantify TMC
Benefits Phase 1

• Project Champion Jim McGee, Nebraska DOR
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead TBD
• Project Cost 75,000
• Period of Performance 8 Months
• Status
• Project Kickoff Anticipated October 2007
• Synthesis Report June 2008
• Phase 2 Work Plan June 2008

28
Developing Travel Time Information

• Objectives
• Synthesize the state of the practice, success
  stories, and lessons learned
• Provide guidance and recommended practices on the
  methods, techniques, and procedures to collect,
  calculate, and predict travel time information
• Intended Audience
• Representative state DOTs, MPOs, transit
  agencies, enforcement agencies and private
  service providers
• Developers and operators of public and private
  facilities that are involved in congestion
  mitigation strategies, traveler information
  systems and planning activities

29
Developing Travel Time Information

• Project Champion Jeff Galas, Illinois DOT
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead TBD
• Project Cost 150,000
• Period of Performance 14 Months
• Status
• Project Kickoff Anticipated October 2007
• Technical Document January 2009
• Outreach Materials (Fact Sheet,
• Brochure, Presentation) December 2008

30
TMC Clearinghouse Support Services Phase 2

• Objectives
• Provide continued and improved support services
  for TMC Clearinghouse
• Evaluate feedback and recommend enhancement to
  improve clearinghouse features and functions
• Provide support to facilitate outreach and
  awareness to a broader audience base
• Intended Audience
• TMC managers and operators, representatives of
  state DOTs, local agencies, practitioners, and
  researchers

31
TMC Clearinghouse Support Services Phase 2

• Project Champion Co-Chairs
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead TBD
• Project Cost 80,000
• Period of Performance 12 Months
• Status
• Project Kickoff Anticipated November 2007
• Enhanced Clearinghouse Website October 2008
• Evaluation Report October 2008
• Outreach Materials (Fact Sheet, October 2008
• Brochure Presentation)

32
Requirements and Position Descriptions for TMC
Support Staff

• Objectives
• Build off of information already compiled for
  operators and assist in developing KSA
  requirements, job classifications and
  descriptions for other TMC staff
• Expand and enhance the capability of the
  interactive software already developed
• Intended Audience
• State and local agency TMC managers, supervisors,
  and human resource personnel
• Private sector companies who provide contract
  services to TMCs

33
Requirements and Position Descriptions for TMC
Support Staff

• Project Champion Mark Demidovich, Georgia DOT
• FHWA Work Order Manager Tom Granda
• Contractor Lead TBD
• Project Cost 175,000
• Period of Performance 18 Months
• Status
• Project Kickoff Anticipated December 2007
• Enhanced Software Tool Summer 2009
• Project Report Summer 2009
• Outreach Materials (Fact Sheet,
• Brochure Presentation) Summer 2009

34
Techniques for Managing Service Patrol Operations

• Objectives
• Review and synthesize best practices, success
  stories, and lessons learned around the country
• Develop a synthesis report that provides guidance
  and recommended practices on the concepts,
  methods, innovative techniques, models and
  procedures for managing and operating service
  patrols
• Intended Audience
• Agencies and personnel that are responsible for
  planning, operation, management or utilization of
  service patrols
• Transportation and public safety agencies
  involved with traffic incident management

35
Techniques for Managing Service Patrol Operations

• Project Champion Mia Silver, Michigan DOT
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead TBD
• Project Cost 100,000
• Period of Performance 12 Months
• Status
• Project Kickoff Anticipated December 2007
• Synthesis Report December 2008
• Outreach Materials (Fact Sheet
• Presentation) December 2008

36
Best Practices for Road Condition Reporting
Systems

• Objectives
• Review and synthesize current best practices and
  state of the practices in planning, design, and
  operation of road condition reporting systems as
  well as in integrating such systems with other
  road weather information/management systems
• Intended Audience
• Agencies and personnel that are responsible for
  planning, operation, management or utilization of
  road condition reporting systems
• Representative DOTs (state and local), MPOs,
  transit agencies, private transit agencies,
  commercial users of road condition reporting
  system data and others

37
Best Practices for Road Condition Reporting
Systems

• Project Champion Jim McGee, Nebraska DOR
• FHWA Work Order Manager Raj Ghaman
• Contractor Lead TBD
• Project Cost 100,000
• Period of Performance 12 Months
• Status
• Project Kickoff Anticipated December 2007
• Synthesis Report December 2008
• Outreach Materials (Fact Sheet
• Presentation) December 2008

38
Other Future Projects
39
Other Future Projects

• TMC Infrastructure Maintenance Management System
• TMC Staffing Scheduling for Day-to-Day
  Operations, Phase 2 Software Development
• Developing TMC Operator Training Program
  Guidelines
• Knowledge Needs Assessment and Workshops for TMC
  Owners, Managers and Operators
• TMC Data Capture for Performance and Mobility
  Measures