PROVIDING INFORMATION:

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• Chapter 6
• PROVIDING INFORMATION
• SPECIFIC TECHNIQUES FOR SUCCESSFUL INTERACTION

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I. INTRODUCTION AND BASIC PRINCIPLES
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As always

• We begin the meeting with a general orientation
• The psychologist Mr. Taylor, the resource
  specialist, Judy Wynn, and I have all evaluated
  Josie. During this meeting, we will share the
  results of our testing with you and our
  recommendations for the type of support we can
  provide here at school.

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I like to begin with a positive statement

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If people are really anxious and tense
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If people are more relaxed
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Try to summarize things
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Pleeeeez dont say things like

• I adminstered the CELF-4 to Tony. He averaged in
  the 2nd percentile rank for all subtests, with
  the exception of Semantic Relationships. This
  subtest, where Tony scored in the 8th percentile
  rank, examines a childs ability to think
  logically and create semantic networks that
  extend to 3 or more categories. The subtest that
  presented the most difficulty was the Morphology
  subtest, which examined Tonys direct knowledge
  of comparative, superlative, and derivational
  morphemes.

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When we close the interview
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If we are not sure people understood what we said

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II. SPECIFIC TECHNIQUES FOR EFFECTIVE
COMMUNICATION
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• I hear that you believe there is nothing wrong
  with Susanna. As we discussed, I believe that she
  has a language-learning disability and needs
  intervention. But I respect where you are coming
  from. If you decide that you might like to chat
  about this in the future, here is my cardfeel
  free to call or email.

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If someone starts to cry
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III. PRINCIPLES OF HUMAN NATURE
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People will respond best when
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Everyone wants to feel important
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Small Group Activity

• Share with 1-2 classmates a time when someone
  delivered bad news to you. How did you react? Did
  the person deliver the bad news appropriately, or
  were they insensitive? What did they do or say
  that made you feel that they were appropriate or
  insensitive and uncaring?