Greenwich Enhanced Housing Options Service

1
Greenwich Enhanced Housing Options Service

• Presentation to AHAS
• 20th March 2009
• Jo Beck, EHO Manager

2
The Greenwich Vision

• Greenwich aims to develop services to people who
  are at risk
• of homelessness, and in housing need to
• Deliver person centred services, tailored to the
  needs of individuals whatever their point of
  contact
• Provide interventions and assistance that prevent
  homelessness and offer solutions that are
  sustainable
• Support vulnerable young people and adults to
  achieve
• Deliver services that are accessible to
  customers, supported by partners and stakeholders

3
Enhanced Housing Options Menu including

• Education Training and Employment (ETE) advice
  and opportunities
• Health and well-being
• Financial advice- benefits, multiple debt,
  mortgage rescue
• Low cost home ownership and intermediate market
  rent affordable housing
• Home Improvement Agency and Handypersons Service
• Tenant Mobility homeswap, seaside country,
  PRS

4
Audiences and customers

• Potentially homeless households approaching for
  options advice
• Housing register applicants, including
  overcrowded families
• Website users, including CBL homeseekers
• Partner agencies and their customers in housing
  need

5
Tackling worklessness

• Home Employment Connections portal from Greenwich
  Homes CBL
• Single Points of Access outreach service
• Dedicated ETE advisers for vulnerable adults
• Co-location with Connexions Service
• Enhanced Housing Options/ETE events
• Better Off in Work Calculations via Options and
  Support services

6
Integrated Young Peoples Service

• One Stop Shop with Housing Options and floating
  support, Connexions, Substance Misuse, PCT
  (Contraceptive and Sexual Health Clinic),
  Counselling, YOS, CAMHS
• Management of access to and from YP accommodation
  services
• Respite and mediation short stay scheme
• SELHP Peer Education and Schools briefing
  programme

7
Enhanced Housing Options for Vulnerable Adults

• Multi-Agency Substance Misuse and Offender Team
  across housing, Probation, DIP and Treatment
  Services
• Belmarsh Options Clinic and referral arrangements
  with other prisons
• Housing options and support clinics at substance
  misuse service centres
• Protocols and partnership arrangements with
  partners mental health, hospital,DV services
• New Trac supported rent deposit scheme provides
  private rented accommodation with support

8
Performance Targets 2009-10

• Reduce temporary accommodation to 225 (CLG target
  293)
• Prevent 1150 households from becoming homeless
• Reduce severe overcrowding by a further 34,
  rehousing 115 families into social, private or
  intermediate housing.
• Achieve 80 moves for people who are under
  occupying Council or RSL accommodation
• Place 50 homeless vulnerable adults in private
  rented accommodation with support
• 90 of homeless young people leaving the service
  to have engaged with education, training or
  employment
• 15 of workless vulnerable adults to have engaged
  with education, training or employment
  opportunities