Writing effective scenarios for veterinary communication skills training

1
Writing effective scenarios for veterinary
communication skills training
Carol Gray LIVE Lecturer in Veterinary
Communication Skills University of Liverpool
2
Preparation - background information
Bank of scenarios developed 2000-03 (Alan
Radford and colleagues) VDS sponsored original
CS training at Liverpool Scenarios developed and
added to over the years All available on NUVACS
web site www.nuvacs.co.uk
3
A structure
Workshop funded by LTSN-01 (predecessor of HEA
MEDEV subject centre) in 2002 Based on Calgary
Cambridge Observation Guide (Silverman et
al) Defined structure and associated skills
4
(No Transcript)
5
Heres how we use the model in teaching
6
Initiating the task

• What we are going to do
• Workshop groups of 3
• Each develop 2-3 scenarios on allocated theme

7
Structure of the scenarios
e.g. History-taking (gathering information) Explan
ation and planning (giving information)
This will consist of a short paragraph
This will take up most of the page
e.g. dealing with angry client, dealing with
mistakes
8
Gathering information
Where are we deficient in scenarios? What
information does the simulated client need?
9
Activity (Includes building relationships!)
10
Giving information
Groups to present their scenarios
11
Closing the workshop What happens next?