Personnel and Family Support

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Personnel and Family Support for the Canadian
Forces
21 April 2008 BGen David Martin DGPFSS
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Approach to Change
Transform Personnel Support Consolidate
personnel support across the CF under a single
organization. Establish a clearly defined Chain
of Command, and align effort by major lines of
operation/output. Build in capacity to
coordinate across the organization. Transform
the NPP Contribution Update NPP Governance,
streamlining the committee structure. Improve
coordination with the Force Generators.
Implement a new model for NPP financial/administra
tive arrangements. Complete and sustain the
recapitalization of personnel support
infrastructure.
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PHASE I. Transform Personnel Support

• Create DG Personnel and Family Support Services
  Cease CFPSA as an administrative construct but
  maintain separate employer status wrt NPF
  employees
• Focus personnel support program output on Fitness
  and Health Promotion (delivery), Family Services
  and Deployed Support, while maintaining/enhancing
  Sport, Community Recreation and Messes, Insurance
  and Financial Services (SISIP), and Retail
  Services (CANEX) and
• Integrate Quality Of Life and Casualty Support
  into DGPFSS Enhance Casualty Support and create
  Director Casualty Support Management.

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PHASE II. Transform the NPP Contribution

• Update NPP Governance. Designate DGPFSS as NPP
  Board Chair, with senior membership at BGen
  level. Streamline the Committee structure. Move
  NP Audit under CRS.
• Review and, where needed, restructure national
  NPP financial and administrative arrangements
  develop a New Deal to provide more equitable
  access to personnel support programs and services
  across the CF and
• Develop a recapitalization program for national
  personnel support infrastructure, to include an
  investment mechanism to sustain the new baseline.

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CFPSA Structure 31 Dec 07
CDS/CMP
CRS Functional Authority
Chief Executive Officer (CEO) CF Personnel
Support Agency (CFPSA)
SISIP (Pres SISIP Financial Svcs)
Audit (VP Internal AuditReview)
CANEX (Pres CANEX/ NATEX)
PSP (Exec VP PSP)
CF Personnel Support Agency
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DGPFSS HQ Organization 01 May 08
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Expected Outcomes

• Single line of accountability and authority
• Rationalization of policy, service provision and
  service providers
• Greater efficiency in coordination
• Improved effectiveness in NPP governance
• Rational progress aligned with one defined set of
  priorities
• Reduced potential for gaps and overlaps reduced
  potential for confusion amongst service providers
  and end-users

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Expected Outcomes (contd)

• More equitable application of NPP resources, and
  more equitable access to personnel support
  programs and services across the CF
• A sustainable personnel support infrastructure
  base
• Improved services and
• Increased responsiveness in service delivery, as
  well as policy.

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PHASE I DETAILS
Event Timeline Initiate Phase I Transform Pers
Support 11 Feb 08 Initiate internal CFPSA
changes in progress Initiate re-org PSP (Public
Programs) in progress Establish Director
Fitness in progress Establish Fitness LOs
within FG Staffs in progress D Fitness Staff
Augmentation in progress Stand-up DGPFSS/
stand-down CFPSA 31 Mar 08 D
Casualty Support Mgmt to DGPFSS 01May
08 Remainder DQOL to DGPFSS 01May 08 Complete
Phase I Transform Pers Spt 01 Oct 08
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PHASE II DETAILS
Event Timeline Initiate Phase II
Transform Pers Support 11 Feb 08 Amend NPP
Governance 11 Feb 08 Issue new DAOD 01 May
08 Implement New NPP Board/Committees 01 May
08 Initiate New Deal review 01 May
08 CANEX/SISIP Grant/User Fees 01 Oct
08 CFCF Loan Program/NPP Capital Plan 01 Oct
08 Deployed Ops CANEX 01 Dec 08 Specialty
Interest Operations Mess Ops 01 Apr 09 Integrate
Reporting Requirements 01 Apr 09
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DGPFSS Mission
To provide effective and responsive personnel and
family support services to CF members and their
families, thus contributing to the operational
readiness and effectiveness of the Canadian
Forces.
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Personnel and Family Support for the Canadian
Forces
Questions?