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Quest Archive Manager

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Stuart Rose the Marks and Spencer CEO will have his personal emails inspected by ... UK 450K. Fined because emails had been destroyed. Litigation. Norwich Union ... – PowerPoint PPT presentation

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Title: Quest Archive Manager

1
Quest Archive Manager
2
Business Challenges

Responding to legal or regulatory oversight can
be time consuming and often includes penalties
for late responses
Storage management is out of control and e-mail
volumes continue to rise dramatically
End users are storing important corporate
knowledge in unmanaged, and often unreliable,
PSTs
Retention policies are not being followed,
putting organizations at risk
End users constantly complain about the need to
retain more historical data and about mailbox
size limits
Considerable business information is contained
within e-mail, yet organizations do not have easy
access to it

3
Technical Challenges

E-mail messages need to be archived for
regulatory compliance
Searching through all of the messaging data on
our network is almost impossible
End users mailboxes are always hitting size
limits
End users constantly complain that they need to
keep more email than our current servers can
handle
Exchange Server backups and restores take too
long
Retention policies are not being followed
PSTs are distributed all over the network, and
they arent being backed up nor are they under
ITs control

4
What if

You could easily capture all email traffic sent
to, from, and within your network infrastructure?
It was easy to find the data you need with a
simple search?
Your end users mailboxes were automatically kept
within the designated size limits, and older data
was still readily available when needed?
You could keep your Exchange Server information
stores small enough to ensure a short backup and
restore window?
The data stored in PSTs was centralized, while
retaining end-users access to their mail?
You could easily search across all e-mail data,
or flexibly share this data with staff members?

5
Quest has helped

Mainfreight is one of New Zealands leading
supply chain providers, offering transport,
warehousing and distribution services
E-mail was consuming too much storage, with PST
files duplicating data across the network. In the
case of an emergency, restoring data would take
too long
Archive Manager was implemented to reduce the
amount of storage and to consolidate PST files
Email storage requirements were reduced from
175Gb to less than 50Gb daily backup times
reduced from 2.5 hours to 0.5 hours

6
Key Capabilities and Business Value

Stores messaging data in a secure archive
Enables flexible searching of archived data
Consolidates messaging data from numerous sources
Reduces risk associated with data in PST files by
bringing the data back under corporate control
Improves operational efficiency of Exchange
Servers by keeping mailboxes at optimal sizes
Provides a long term historical view of business
processes and actions
Enables flexible information sharing and
collaboration

7
Key Differentiators

Ability to backfill the archive with historical
data from current mailboxes, backup media, and
PST files
Granular permissions to archived data
Fingerprinting each message and attachment
ensures true single instance storage and data
integrity
Save searches as RSS feeds for easy updates on
newly archived information
Fully integrated with Microsoft Outlook and
Outlook Web Access no separate client
installation required
Attachment-centric searching search for just
attachments, or for messages with attachments
Custom mailboxes and folders to facilitate
sharing of information

8
Introducing Archive Manager 3.0

Technology from AfterMail
Huge, high value market
Gartner predicts market size of over 4b by 2009
Less than 5000 customers world wide have a
solution
Were moving the goal posts
Next generation technology
SQL Server, Microsoft .Net, High performance
Providing a full solution
Storage Management, Compliance and Email
Intelligence

9
How it works
10
Discovering the Key Requirements
11
Rising Cost of Compliance

Sarbanes Oxley
Patriot Act
SEC 17a-4

Privacy Act 1993
Crimes Amendment Act 2003
Companies Act 1993
Electronic Transactions Act 2003
Public Records Bill
Official Information Act
AS/NZS 4360

Archives Act 1983
Freedom of Information Act 1982
Privacy Act 1988
Evidence Act 1995
Electronic Transactions Act 1999
AS4390 Records Management
Corporations Act
Financial Institutions Act
Financial Services Reform Act
State Records Acts

Data Protection Act 1998
Freedom of Information Act 2000
Electronic Communications Act 2000
BS7799-22002 (Information Security Management
System)
Enterprise Act 2002

The Privacy and Electronic Communications (EC
Directive) Regulations 2003
Basel II Capital Accord
Human Rights Act 1998

12
Compliance Risk Management

Ciba-Geigy, the pharmaceuticals company, was
forced to search through 30 million emails for a
court case, after arguing that the task would be
too onerous and time consuming
Stuart Rose the Marks and Spencer CEO will have
his personal emails inspected by the FSA as part
of its investigation into insider dealing
In the US, companies have been fined between 10M
and 100M for not having adequate information
retrieval systems in place
(Butler Group).

13
Examples
14
A Typical Email Store
Corporate
SPAM
Individual (work related)
Personal
15
Email Lifecycle
only 5 of emails gt 60 days old are ever
accessed againmore than 50 of the average
email store gt 60 days oldGartner
16
Limitations of Current Technology
17
How Archive Manager Works Governance Compliance