Kingston Self Assessment Pilot Project

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Kingston Self Assessment Pilot Project

• Bill Brittain
• Principal Manager Health,
• Disability and OT Services

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Project in a nutshell

• Smartassist and paper tool
• Online self assessment for basic equipment, plus
  signposting of generic local information and
  telecare
• Older and disabled people
• Direct access or mediated assessment via internet
• Smartassist - user chooses problem area
• User friendly questions to identify problem
• Powerful database matches problem with viable
  solutions

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• Free equipment from Council plus items available
  privately
• Users can also search for information without an
  assessment
• Equipment catalogue
• Generic information via icons (e.g. eye, ear,
  transport, social activities)
• Laptop with mobile phone internet access for home
  visits

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Objectives and Hypotheses

• Another access option
• Users able to make more informed decisions
• Available 24/7
• Younger people, silver surfers, relatives and
  friends
• Test the potential to save OT assessor time?

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Process

• Project group
• Initial user focus groups
• Mediated assessment via Age Concern and Kingston
  Centre for Independent Living
• Grant funded to undertake 50 mediated assessments
  each with payment per case for any further
  assessments

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• Publicity campaign
• events
• local radio
• articles
• town centre notice boards
• plasma screens
• feedback and development
• Online evaluation questionnaire with 10 reward
• Promotion to BME Groups
• External evaluation of data by Manchester
  University

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Issues, challenges and findings

• Substantial interest in the site
• Up-to-date figure on usage
• Demographic information about users
• Mediated assessment effective and well received
• No discernible impact upon level of OT referrals
• Possibly the consequence of the lack of an OT
  waiting list
• Great potential for signposting and generic
  information
• Impact of FACS

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• Pilot project time frame
• Promotion, R and D and evaluation all in space of
  a year

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