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Title: Dr FM Orkin, Director-General, and team


1
Briefing to the Portfolio Committee -Annual
Report 2006/07
  • Dr FM Orkin, Director-General, and team
  • 31 October 2007

2
Presentation Structure
  • Context and Performance - 2006/07
  • Transformation to an Academy
  • Implementation of New Strategy
  • Case Studies of Training Programmes
  • Progress with Transformation Resources

3
ContextPublic Service Context Profile
  • 356 000 officials in national departments
  • 781 000 officials in provincial departments
  • 240 000 in local government and municipalities
  • Of the above 1,3 million public servants
  • 75 African, 9 Coloured, 4 Asian, 12 White
  • 54 Female
  • 1 in the Senior Management Services (SMS) and
  • 10 in Middle Management and 15 in Junior
    Management in national and provincial
    departments.

4
ContextSAMDIs Previous Approach
  • Mandate to provide, or arrange the provision
    of, high quality, user-oriented training and
    organisational development to the public service
    to improve service delivery and implementation
  • Priorities set by the Plan of Action, the Human
    Resource Development Strategy for the public
    service set by DPSA, user needs, and the
    requirements of the developmental state
  • Business model partial cost-recovery from fees
    for courses
  • Mode of delivery by own trainers, independent
    contractors service providers, and strategic
    partnerships with higher education institutions

5
Performance - 2006/07 Training Statistics per
Chief Directorate
Delivery Unit Actual PTDs 2005/06 Actual PTDs 2006/07 Change 2005/06 - 2006/07 Targeted PTDs 2006/07 Realised 2006/07
Management and Leadership Development (MLD) 26,491 47,202 78 37,100 127
Corporate Resource Management Training (CRMT) 24,008 29,006 21 51,100 57
Change Management and Service Delivery Improvement (CMSDI) 28,634 22,242 -22 27,000 82
Total 79,133 98,450 24 115,200 85
6
Performance - 2006/07 Changes in Training
Statistics
  • Total PTDs (Person Training Days) for 2006/07
    represent a 24 increase on the previous year
  • However, 2006/07 PTDs are 16 short of the
    targeted 2006/07 PTDs (a rather ambitious target)
  • The main cause of drop in CM SDI PTDs is the
    reduction in requested training by Social
    Development, which contributed to high numbers in
    2005/06
  • The reduction in CRMT is as a result of the delay
    in financial management training curricula
    development and accreditation
  • PTDs increased strongly in MLD due to a high
    intake on middle and junior management
    programmes, including Mentorship

7
Performance - 2006/07 Training Statistics Over
Time
8
Performance - 2006/07 Portfolio of Current
Programmes
Leadership capacity Managing public finances Cross-cutting programmes Batho Pele and Community Development Human Resource Management Good governance
Executive Development Programme Advanced Management Development Programme Emerging Management Development Programme Foundation Management Mentorship Programme Project Management Supply Chain Management I II Supply Chain Management for Municipalities and Municipal Entities Supply Chain Management for Senior Municipal Managers Asset Management Acquisition Management LOGIS I Bid Committee Training on PFMA and MFMA Financial Management Contract Management Diversity Management Disability Management Implementing the Integrated National Disability Strategy Gender Mainstreaming Change Management Managing HIV AIDS in the Workplace HIV AIDS Development Programme for Government Planners Domestic Violence Excellent Customer Service Frontline and Support Personnel Batho Pele Implementation Service Delivery for Operational Managers Community Development Workers Training and Action Research Service Delivery Improvement Plans Induction Programme Job Evaluation I II Job Evaluation Panel Training Hearing Procedures Grievance Procedures Industrial Relations Skills Development Programme Introduction to Human Resource Management Human Resource Planning Staffing practices Performance Management Human Resource Development Skills Development Facilitation Conflict Resolution Training of Trainers Presentation and Facilitation Skills Assessor Training Anti-corruption and Ethics Management Promotion of the Administrative Justice Act Executive Support Staff Programme Corporate Governance Business plans Monitoring and Evaluation
9
Performance - 2006/07 Deliverables Selected
Highlights
  • SAMDI hosted the Public Service Trainers Forum
    Conference (10-14 Sept 2006) attended by more
    than 600 public servants
  • The Accelerated Development Programme (ADP)
    commenced in Sept 2006 for 5 cohorts and the
    advanced phase is completed. The ADP aims at
    advancing black females and people living with
    disabilities to the SMS
  • Demand for Supply Chain Management training for
    Local Government is overwhelming and SAMDI
    covered 280 municipalities (including a second
    round of training) by November 2006
  • Financial Management Training 11 programmes
    were approved by National Treasury during Sept
    2006 and training programmes are being finalised
    for roll-out
  • Modeling and implementation strategy for the Mass
    Induction Programme (MIP) have been developed
    targeting 100 000 new entrants into the public
    service each year

10
Performance - 2006/07 Deliverables Selected
Highlights - continued
  • The DRC training implementation plan was approved
    by our DRC counterparts in 2006 and assistance
    with capacity building commenced in February 2007
  • The ITC/ILO partnered with SAMDI to build
    capacity for government departments to mainstream
    gender and 20 public servants were enrolled, with
    9 completing the course
  • A gender mainstreaming unit standard was
    developed for the CIDA-funded Gender
    Mainstreaming Training Programme and has been
    registered with SAQA
  • SAMDI has requested and received two tranches
    (800 000 Canadian Dollars) from CIDA for the
    Gender Mainstreaming Project
  • 281 Senior Managers in the department of
    Correctional Services were trained on Ethics
    Management and Anti-Corruption
  • 261 Anti-Corruption Officers from National,
    Provincial and Local Government departments have
    been trained on the Minimum Anti-Corruption
    Capacity Requirement

11
Performance - 2006/07 State of Expenditure as at
31 March 2007 - Vote 12
Economic classification 2005/06 2006/07 2006/07 2006/07
Economic classification Actual Expenditure as at 31 March 06 R000 Budget R000 Actual Expenditure as at 31 March 07 R000 Variance Budget to Actual Expenditure R000
Compensation of Employees 10,956 13,667 13,231 436
Goods and Services 16,423 19,492 19,728 (236)
Capital Assets 3,220 2,689 2,241 448
Provincial and Local Gov. 34 11 9 2
Augmentation of SAMDI TTA 24,754 23,059 23,059 0
Total 55,387 58,918 58,268 650
12
Performance - 2006/07 State of Revenue and
Expenditure as at 31 March 2007 SAMDI Training
Trading Account (TTA)
Economic classification 2005/06 2006/07 2006/07 2006/07
Economic classification Actual as at 31 March06 R000 Budget R000 Actual as at 31 March 07 R000 Variance Budget to Actual R000
Course fees 39,361 33,000 48,976 15,976
Augmentation Received 24,754 23,059 23,059 0
Total Revenue 64,115 56,059 72,035 15,976
Compensation of Employees 18,724 27,885 21,654 6,231
Goods and Services 25,183 27,805 35,853 -8,048
Depreciation 420 288 814 -526
Provincial Local Gov. 55 20 16 4
Total Expenditure 44,382 55,998 58,337 -2,339
Surplus 19,733 61 13,698 13,637
13
Performance - 2006/07 State of Revenue
Expenditure SAMDI Vote 12 Training Trading
Account as at 31 March 2007
  • Vote 12
  • The minor total under-spending of R 650,000
    (1.1) on the Vote is primarily due to vacancies
    on the staff establishment.
  • Training Trading Account
  • The surplus for the 2006/07 financial year is
    partly as a result of the enhanced debt recovery
    process particularly in respect of historical
    debt and partly as a result of a 24 increase in
    PTDs.

14
2007 Estimates of National Expenditure - Vote 11
Previously Budgeted Expenditure 2007/08 to
2009/10
Description 2007/08 R000 2008/09 R000 2009/10 R000
Compensation of Employees Vote 11 17,500 19,400 22,400
Goods and Services 22,800 22,800 25,800
Sub-total - Current Payments 40,300 42,200 48,200
Capital Assets 1,600 2,400 1,700
Augmentation of SAMDI TTA 29,200 31,300 37,400
Total Budgeted Expenditure 71,100 75,900 87,300
() The figures include the additional funding of
R 10 million for 07/8 R 15 million for 08/9
and R 25 million for 09/10 respectively, for
developments under the new Academy and R 4
million per year for infrastructure
accommodation.
15
2007 Estimates of National Expenditure - SAMDI
Training Trading Account Previously Budgeted
Revenue and Expenditure - 2007/08 to 2009/10
Description 2007/08 R000 2008/09 R000 2009/10 R000
Revenue
Course Fees 38,300 43,800 48,300
Other Revenue 200 200 200
Transfers Received 29,200 31,300 37,400
Total Budgeted Revenue 67,700 75,300 85,900

Expenditure
Compensation of Employees 31,200 33,700 37,200
Goods and Services 34,700 39,800 46,800
Depreciation 300 200 200
Total Budgeted Expenditure 66,200 73,700 84,200

Projected Surplus 1,500 1,600 1,700
16
Performance - 2006/07Governance of Recourses
  • Finance
  • Successful completion of the Financial Management
    Improvement Plan
  • Enhancement of asset management
  • Implementation of computerised debtors management
    system (Pastel)
  • Introduction of a computerised course-booking and
    quotation system
  • Unqualified Audit Reports for both SAMDI Vote and
    Trading Account for four consecutive years
  • Internal Audit / Audit Committee
  • Reviews on Strategic Management, and Training and
    Development
  • Risk Assessment conducted and enhancement of Risk
    Management
  • Fully functional Audit Committee
  • Human Resource Management Development
  • Implementation of PILIR (Policy and Procedure on
    Incapacity Leave and Ill-Health Retirement) and
  • Implementation of GEMS (Government Employees
    Medical Scheme).

17
Performance - 2006/07Human Resource Oversight
ReportEmployment and Vacancies by Programme as
at 31 March 2007
Programme Number of posts Number of posts filled Vacancy rate Number of posts filled additional to the establishment
Vote Programme 1 57 47 17.5 2
Vote Programme 2 7 7 0 1
Training Trading Account 128 98 23.4 8
Total 192 152 20.8 11
18
Performance - 2006/07Human Resource Oversight
ReportEmployment Vacancies by Salary Bands as
at 31 March 2007
Salary band Number of posts Number of posts filled Vacancy rate No of posts filled additional to the establishment
Lower skilled (Levels 1 - 2) 2 0 100 0
Skilled (Levels 3 - 5) 31 23 25.8 2
Highly skilled production (Levels 6 - 8) 54 49 9.3 2
Highly skilled supervision (Levels 9 - 12) 80 59 26.3 7
Senior management (Levels 13 - 16) 25 21 16 0
Total 192 152 20.8 11
19
Performance - 2006/07Human Resource Oversight
ReportRace Profile as at 31 March 2007
20
Performance - 2006/07Human Resource Oversight
ReportGender profile as at 31 March 2007
21
Performance - 2006/07Human Resource Oversight
ReportGender profile per Salary Level as at 31
March 2007
22
Performance - 2006/07Human Resource Oversight
ReportDisability Profile as at 31 March 2007
2
1
  • The information profile above were informed by
    self disclosure of employees on Application for
    Appointment (Z83)
  • SAMDI recently participated in the Public Service
    Commissions hearings on disability

23
Performance - 2006/07Human Resource Oversight
ReportSelected other HR issues - PILIR
Policy on Incapacity Leave and Ill Health
Retirements (PILIR) Implemented with effect from
1 April 2006. Applications for Temporary
Incapacity Leave (TIL) are submitted to the
Health Risk Manager for assessment and are
approved/ disapproved by the HoD.
Total number of applications received per salary band Total number of applications received per salary band Recommendation by the Health Risk Manager Decision by HoD
Lower skilled (Levels 1 2) 0 None None
Skilled (Levels 3 5) 1 1 Declined 1 TIL Disapproved
Highly skilled production (Levels 6 -8) 2 1 Declined 1 Accepted 1 TIL Disapproved 1 TIL Approved
Highly skilled supervision (Levels 9 -12) 5 5 Declined 5 TIL Disapproved
Senior management (Levels 13 - 16) 5 5 Declined 4 TIL Disapproved 1 TIL Approved
Total 13 12 Declined 1 Accepted 11 TIL Disapproved 2 TIL Approved
24
Performance - 2006/07Human Resource Oversight
ReportSelected other HR issues - HIV/AIDS
Health Promotion
During our recent Health Wellness Day free
Health Screening and HIV/AIDS VCT services were
provided to our employees. The results were
25
Transformation to an Academy State of the Nation
Address 9 February 2007
  • The Honorable President T Mbeki mentioned in the
    State of the Nation address
  • What has emerged, among others, as a critical
    area for strategic intervention is the content of
    training that public servants receive in various
    institutions and the role of the SA Management
    Development Institute (SAMDI) which in actual
    fact should be the major service provider
    including in the mass induction of public
    servants

26
Transformation to an Academy Sources of SAMDI
Output
27
Transformation to an Academy National
Departments Training Expenditure
Note Across the provinces the claimed spending
on training also averages 2
28
Transformation to an Academy The Need for a
Paradigm Shift
  • Start by thinking of user demand, not what is
    presently supplied
  • One weeks management training per year for
    junior and middle managers requires five times
    the present total output of SAMDI and all the
    provincial academies
  • Then add induction for 100,000 new employees p.a.
    and local government training
  • 70 of the training will occur in the provinces
    national is a tenth province
  • This clearly demands a novel strategy
  • Engage all reputable suppliers universities,
    universities of technology, further education
    colleges, and the private sector
  • Align their offerings by quality-assured
    curriculum and materials, and blended learning
  • Ensure quality through accreditation, checked by
    monitoring
  • Reconstitute SAMDI into an Academy, oriented to
    provide alignment and collaborations among
    providers and users, especially via provincial
    academies

29
Transformation to an Academy Justification for
the Academy
  • The Minister for Public Service and
    Administration appointed a Committee to consider
    SAMDIs adequacy to the challenge
  • It found that SAMDI in its present form will be
    unable to meet it
  • Cost-recovery sets SAMDI in competition with
    providers
  • The scale of activities (and of the provincial
    academies) is small
  • The Minister gained Cabinets approval for a new
    Academy
  • SAMDI will be reconstituted as the Public Service
    Academy
  • It will be a Schedule 1 Department headed by a
    Director-General
  • It will move from being a provider on a
    small-scale, to facilitating nationwide provision
    on a large-scale by broad range of providers
  • This will be done through two main streams of
    activity.

30
Transformation to an Academy Aims and Objectives
of the Academy
  • Three mantras
  • From provision to facilitation
  • From competition to collaboration
  • From selective coverage to massification.
  • First main stream of activity
  • Executive development programmes for SMS
  • Entrant, lower and upper SMS programmes, courses
    and events.
  • In collaboration with universities and
    counterparts.
  • Second main stream of activity
  • Massified management training for junior and
    middle managers
  • Training frameworks of curriculum, materials
    monitoring and evaluation to regulate numerous
    outsource providers
  • The Induction Programme for new entrants at all
    levels

31
Transformation to an Academy Programmes for
Senior Management Service
  • Focussed on SMS, levels 13-16 entrants and
    incumbents
  • In collaboration with existing initiatives of
    provincial academies
  • Covering greater volumes and more senior levels,
    with the help of higher education institutions
  • Leadership skills for SMS strategy, policy,
    communication, etc.
  • Hard and soft skills, e.g. strategic finance,
    conflict resolution
  • Practitioner-oriented inputs and mentoring from
    experts
  • Cognate activities research on training,
    networking, etc.

32
Transformation to an Academy Massification of
Sub-SMS Training
  • Focussing on mid- and junior management, a
    nationwide public-service training framework
    will
  • Cover generic and functional training, in all
    spheres of government
  • Draw on the full range of providers
    universities, further education colleges, and the
    private sector
  • Encompass modern methodologies, e.g. blended use
    of e-learning
  • Alignment to government purposes will be achieved
    by
  • Quality-assured curricula and materials,
    accredited through SETAs
  • Monitoring and evaluating delivery by providers,
    linked to payment from earmarked portions of
    departments training budgets
  • As massified capacity comes on-line, specified
    courses can gradually be made compulsory e.g.
    the Presidents induction programme

33
Implementation of New StrategyLearning
Framework Harmonized Modules
Supply Chain
Performance levels
Information
Immigration
Human Res.
Information
Pensions
Induction
Finance
Projects
Finance
People
Culture
Other
Other
Other




Senior
Middle
Junior
Supervisor
Generic competencies
Functional competencies
Sectoral competencies
34
Implementation of New Strategy Progress
Engagement with Provinces
  • Consultation and collaboration with provinces and
    other stakeholders are a key foundation for
    establishing the Academy.
  • Engagement at the Technical Presidents
    Co-ordinating Council
  • On 28 29 March SAMDI, provincial HRD units and
    academies, incl. DPSA, DBSA, DPLG SAQA came
    together as stakeholders to talk and share
    training and development in the matters.
  • Some of the key outcomes of this gathering
    include
  • Support for the establishment of the Academy and
    its strategy
  • Endorsement of a need to network, share, copy
    from each other and populate the learning
    framework
  • A follow-up workshop involving the same
    stakeholders to discuss curriculum matters
  • A proposal for the establishment of a forum for
    Heads of Academies and HRDDDGs
  • Mobilisation of stakeholders as a collective
    response to capacity building needs of the public
    service
  • The configuration of the training and development
    landscape in the public service with other
    stakeholders was also discussed (see next slide)

35
Implementation of New Strategy National
Training Landscape
36
Implementation of New Strategy Progress Local
Government
  • An intradepartmental committee between DPLG and
    SAMDI was established in 2006 to co-ordinate
    activities of SAMDI at the local government level
  • There is a proposal for the establishment of a
    periodic forum which will include SALGA for
    dialogue, progress mapping, programme updates and
    decisions on multilateral activities
  • Worked together on a programme for SCM and
    Financial Management training programmes covering
    three municipalities in three provinces.
  • Initiate joint planning and strategic development
    processes for long range curriculum development,
    norms and standards
  • Implement trilateral reporting mechanisms

37
Case Study of Training ProgrammesAccelerated
Development Programme
  • Study was concluded during 2003 for the creation
    of a Sustainable Pools programme of middle
    managers to prepare them to contest for SMS
    positions within the public service
  • The Accelerated Development Programme was
    developed as a training element of the Pools and
    aims amongst others, to accelerate the
    development of a number of high performing
    middle managers in the public service
  • 100 candidates from three departments and two
    provinces were involved in the Advanced Phase of
    the ADP and 77 are proceeding to the Executive
    Phase

38
Case Study of Training Programmes Executive
Development Programme (EDP)
  • The EDP is the first offering of the envisaged
    capacity building suite of programmes for SMS
  • The EDP materials development and current pilot
    are led by Tshwane University of Technology (TUT)
    in a consortium of 6 Universities and 2 Business
    Schools
  • The objective of the EDP is to increase the
    management and leadership capacity of the Senior
    Management Service
  • The modules are based on the SMS competency
    framework and can lead to a Masters in Public
    Administration with a supplementary dissertation

39
Case Studies of Training Programmes Focus Areas
for 2007/08 and Beyond
  • Interactive Mass Induction Programme (MIP)
    materials are undergoing final quality checks
  • Pilot of rewritten workbooks is planned to
    commence in KZN in November 2007.
  • Support JIPSA (joint Initiative On Priority
    Skills Acquisition) policy formulation and
    training e.g. partnered with Old Mutual to train
    municipal 100 officials on project management and
    working with Liberty Life for the training of the
    CFO
  • Training of Trainers programme supported by JICA
    (Japan International Cooperation Agency)
    currently implemented through AMDIN for
    Management Development Institutes in Africa
    (MDIs), which SAMDI is supporting
  • DRC (Democratic Republic of Congo), wherein 300
    Congolese officials have been trained since may
    2007
  • GWME (Government Wide Monitoring and Evaluation)
    supported through needs analysis and development
    of training material to be presented from early
    2008 (currently ME workshops presented from 2006
    will continue)

40
Case Study of Training Programmes Donor Funded
Programmes
  • Development programme for women managers (bi-
    lateral agreement with the Flemish). 63 Women
    managers completed advanced phase of programme
  • Gender Mainstreaming Programme (supported by
    Canadian International Development Agency CIDA)
    and ILO support for training on gender sensitive
    service delivery
  • The GTZ is supporting materials development for
    the Induction Programme (MIP) and the
    inter-provincial consultations.
  • Netherlands Embassy approved funding for
    management development to municipalities in Chris
    Hani (EC), Ilembe (KZN) and Bojanala (NW)
    District Municipalities

41
Case StudyPost-conflict Countries with CIDA
Support
  • Purpose To enhance SAs contribution towards
    Africas reconstruction through improving the
    capacity of the public service in targeted post
    conflict countries
  • Recent Output
  • 300 people trained in DRC on HRM Project
    Management since May 2007
  • Engagement with DRC re future planning and
    refurbishment for the DRC public service
    institute
  • Four countries in which a scoping exercises are
    currently undertaken Southern Sudan, Rwanda,
    Burundi and DRC

42
Progress with TransformationInternal Project
Teams
Audit of junior and middle management courses
Planning and implementing the training framework
Enhancing the monitoring and evaluation system
Streamlining accreditation processes
Planning for massified induction programme
Preparing for service provider mobilisation
Planning executive programmes for SMS level
Recasting delegations and policies
Scoping operational system for outsourced training
Conceive a knowledge management system
43
Progress with Transformation New Organisation
44
Progress with Transformation New Organization
Numbers as on 15/10/2007
  DG DDG CD D Mgr Admin Supp Total
Director General 1     1 1     3
Executive Development   1 4 3 7 8   23
JMMS Curriculum Materials Design   1 4 5 11 4   25
JMMS Providers   1 2 4 7 9 23
JMMS Training Coordination     1 3 9 12   25
Business Development Training Needs Analysis   1   12 5 12   30
Corporate Services     1 3 20 14 9 47
Governance and Strategic Support   1 1 4 5 6 1 18
Finance     1 3 8 14   26
International and Special Projects     1 4 5 4   14
Total posts in Academy 1 5 15 42 78 83 10 234
Current staff per level 1 2 6 13 49 50 8 129
Additional posts per level 0 3 9 29 29 31 3 105
45
Progress with Transformation Recruitment
Strategy for the New Academy
  • Approval by the Minister to present the
    restructuring proposal to the organization)
  • Key Performance Areas and Job profiles defined
    for new positions
  • Consultation process with employees and
    representatives of the employees completed
  • Process for match and place for new positions at
    all levels underway
  • HR needs for the new Academy
  • More senior
  • Technologically enabled
  • More expert
  • Flatter structure

46
Progress with Transformation Appropriation as
Submitted to MTEC 2008
R'000 2007/08 2008/09 2009/10 2010/11
Expenditure (excluding once-off capital) 108,100 268,681 478,143 617,350
Once - off and Capital Cost 70,967 58,981 4,738
Total Projected Expenditure 108,100 339,648 537,124 622,088
Course Fees 38,500 146,893 359,138 523,840
Current Appropriation 71,100 75,954 87,221 92,890
Total Projected Revenue 109,600 222,847 446,359 616,730

Additional Appropriation 2007 MTEF - 116,801 90,765 5,358
Current Appropriation 71,100 75,954 87,221 92,890
Total Appropriation Sought 71,100 192,755 177,986 98,248

Projected PTDs ('000) 114 170 350 475
47
Progress with Transformation Projected Growth in
Revenue, Expenditure PTDs
48
Progress with Transformation Implications of
Cost Recovery
  • Cost recovery requires departments to pay for
    their courses
  • This comes from existing training budgets and is
    not new money
  • In addition the budget assumes a 40 markup by
    the Academy contributing to revenue
  • Development of curricula and training material
    are covered within the cost recovery structure
  • The academy needs to be able to respond flexibly
  • to make decisions within the fee structure
  • to manage the sustainability of programmes over
    the lifespan
  • to respond to new priorities and key
    interventions

49
Progress with Transformation Early Thinking on
Future Nationwide Developments
  • Alongside existing training within departments,
    meeting the identified need requires 20 courses
    every week per average province, (3 of them on
    Induction)
  • In coming years, the Academy and provincial
    counterparts would spend billions of rands on
    training venues and accommodation
  • The financial sector is seeking suitable PPP
    projects with Treasury, for its mandatory
    investments in public infrastructure
  • A nationwide network of academies, coupled with
    mandatory training, will yield the secure income
    stream required for a PPP
  • If premises for several provincial academies and
    the new Academy are built or refurbished
    together, the size will warrant a PPP
  • Western Cape and KZN academies may provide useful
    precedents for other provinces
  • With help from the Treasury PPP unit, a business
    model will soon be developed, to consult with
    provinces and seek interested co-participants

50
Progress with Transformation Quality Assurance
  • Integrated Curriculum Framework to position SAMDI
    to respond to mass - based training
  • Structured Relationship entered via JIP with SAQA
    and PSETA to facilitate generation of unit
    standards for SAMDI programmes
  • In preparation for massification, marketing
    campaigns on selected programmes e.g. Good
    Governance
  • New Course Management System provides integrated
    and holistic real time data on programs subjected
    to internal M E
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