LTESS CASE REVIEW FINDINGS

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LTESS CASE REVIEWFINDINGS
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BACKGROUND___________

• ESSP staff initiated reviews of cases receiving
  LTESS funding for individual Supported Employment
  Follow Along Services.
• The Goals of the Case Reviews were
• To ensure compliance with requirements as noted
  in the Vendor Agreement and related appendices.
• To ensure that quality services to mutual
  consumers are planned, provided and documented.

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BACKGROUND (cont)_______________

• To ensure that the billing for follow along
  services accurately reflects the
• services rendered and documented
• by our service partners.

• To ensure communication and collaboration
  between DRS and its service partners.
• To ensure that appropriate services are
  provided by the service partners and DRS, if
  necessary during long term follow along.

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SITE REVIEWS_____________

• Management of six ESOs volunteered to have LTESS
  cases reviewed.
• ESSP staff reviewed the cases on site and used a
  protocol based on the Vendor Agreement and
  appropriate appendices to review files and
  document findings.
• The findings were compiled in formal reports and
  reviewed with management of the ESOs.

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LTESS STEERING COMMITTEE REQUEST_________

• The LTESS Steering Committee asked ESSP staff to
  present and discuss the findings as a way of
  educating ESO staff regarding the strengths and
  weaknesses of long term follow along service
  delivery and documentation of services.

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FINDINGS THE GOOD NEWS_

• In ALL cases, appropriate services were provided
  in a timely manner and subsequently documented.
• Monthly client contact was provided and
  documented in almost every case.
• Employment specialists were very consumer
  oriented and responsive to consumer and employer
  needs.

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ISSUES/REMINDERS_________

• DRS counselor approval for LTESS funding must be
  specifically documented.
• Client stability on the job must be documented
  on the SE Placement and Training form.
• The Ongoing Services form must be completed in
  every case when required.

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ISSUES/REMINDERS (cont.)________

• Appropriate documentation of the consumers
  disability must be in each case file.
• If services other than the maintenance of the
  person in employment are needed, the DRS
  counselor should be contacted ASAP.

• Documentation in the case files of LTFA provided
  should match the hours billed to LTESS. Billing
  should be for actual time spent for service
  delivery, transportation and documentation.

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QUESTIONS?