Sundhed.dk The national Danish e-Health Portal

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Sundhed.dkThe national Danish e-Health Portal

• Bad Segeberg
• 20. september 2006
• Managing Director Morten Elbæk Petersen,
  sundhed.dk

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Danish e-Health Strategy 2003-2007

• Contribute directly to the improvement of
  quality, service and coherence in patient care
• Ensure better communication between all parties
  in the health care service
• Contribute to the fast and safe access of the
  individual citizen and/or patient to his own
  health record as well as to information
  concerning service and quality of health care
• Be intrumental to better administration and
  management of the health care service
• Ensure coordination with the political goals
  concerning digitalisation of the public sector in
  Denmark

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Initiatives

• Infrastructure
• Standardization
• Health Data Network (VANS gt Internet)
• Security PKI based on CPR (Central National
  Register)
• Electronic Patient Records
• Telemedicine
• Cross sectorial communication
• Shared care
• Danish e-Health Portal www.sundhed.dk

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The overall goal of the portal is

• To bring together future electronic communication
  between patients and the health care service.
• To function as a communication tool for the
  stakeholders of the health care service.
• To give citizens and/or patients an overview of
  the organization of the health care service and
  information related to the use of the health care
  service and support the patient in attending to
  his own health and his health care situation.
• To put expert information at the disposal of
  health care professionals.

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Budget

• Build-up budget (2003-2004) 15 million euro
• Annual budget 4,5 million euro
• IT operations (3 million euro)
• Administration and staff (1,5 million euro)
• All further development the partners demands and
  financing (jukebox)

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Features Health professionals

• Information for GP (log on)
• Patient appointment calendar
• Web access to laboratory data (pilot)
• ICPC search of diagnoses from GPs electronic
  healthcare program (Linkportal)
• All Health care professionals (log on)
• eMedicine records
• Electronic patient records etc (pilot)
• Waiting list information from hospitals
• Secure e-mail communication
• Cochrane library
• Regional and national information
• Contact information (authorities, departments,
  health personnel)
• Information on referral principles to
  hospitals/regions
• Preventive medicine
• Health laws and regulations
• Laboratories and consultants

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Features Citizen/Patients

• Directory of names and addresses
• Contact information
• E-services (booking, prescription renewal,
  consultation) (log on)
• Health appointment calendar
• Comparison of prices, quality and accessibilty
• E-commerce (pharmacies) (log on)
• Information about prevention and treatment
• Contact information
• Medical information (eg. information about
  treatments)
• Waiting list information from hospitals
• Preventive medicine
• Health laws and regulations
• Access to own health data (log on)
• Cross-sectorial personal electronic medicine
  profile
• Patients medical history (since 1977)
• Shared care Pregnancy Records
• Online Donor Registration and access to own data

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Total unique visitors Dec. 2003 June 2006
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Is it worth it?

• Electronic donor registration
• 2/3 of all registrations are now carried out
  electronic on sundhed.dk
• There has been a 40 increase in the
  registration
• E-mail-consultation with the general practitioner
• A tripling of e-mail-consultations in a year a
  total of 194.675 in 2005
• The number of GPs with e-services is almost four
  times bigger compared to December 2003
  resulting in a 33 coverage in spring 2006
• 61 of the Danish population wishes to
  communicate electronic with their GPs (Survey on
  awareness 2006)
• The citizens access to own medical history
• More than 4.000.000 page views since the launch
  in September 2005
• A tripling of registered users in a month
  (digital signature users)
• 25.000 orders of the digital signature in little
  over a month
• Business case acid case Financed after the
  jukebox principal (No visible advantages, no
  official authorities to pay the expenses for
  sundhed.dks own projects)

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Awards

• EU-award 2004 e-health, along with MedCom
• Top of the web 2005 by The Ministry of Science,
  Technology and Innovation and The National IT and
  Tele Agency
• E-commerce award 2006 by The Danish eBusiness
  Association and The Danish IT Industry
  Association
• The digitalization award 2006 by among others
  The Digital Taskforce, The Ministry of Science,
  Technology and Innovation and The Danish IT
  Industry Association

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Top of the web 2005

• Winner in the category Digital self-service for
  citizens (the jurys special award)
• The jurys motivation for giving the award
• Sundhed.dk believes in helping the Danish
  citizens to help them selves. The websites
  well-written and short texts quickly lead users
  to the content they are seeking, and with the use
  of the digital signature the usefulness of the
  well thought out portal has increased even more
  in 2005. Its an excellent example of
  self-service solutions that works according to
  its intentions and is easy to use. Many users
  felt that with the possibility of accessing their
  personal medical history they really had a reason
  for using their digital signature. The users as
  well as Top of the webs jury reward sundhed.dks
  initiative the users by giving sundhed.dk a lot
  of traffic, the jury with this award.

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The digitalization award 2006

• Winner in the category Good digital citizen
  service
• The jurys motivation for giving the award
• Sundhed.dk is an ambitious portal, which point
  towards a health care system that is open 24
  hours a day. Here the citizen can access his/her
  personal data and carry out e-commerce, e.g. with
  the local pharmacy, as well as contacting their
  general practitioner online. Sundhed.dks
  potential is very big and the portal should
  become a Danish darling on the web, but nothing
  is certain Realization of the potential demands
  much of the portal owners.

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Danish e-Health Portal

• Description The Association of County Councils,
  the Ministry of the Interior and Health, The
  National Board of Health, the Copenhagen Hospital
  Corporation, the municipalities of Copenhagen
  and Frederiksberg and the National Association of
  Local Authorities in Denmark will establish a
  common public health portal.
• Time horizon The first phase of the health
  portal will be launched at the end of 2003. In
  phase two there will be biannual releases from
  2004.
• Responsibility The stakeholders of the health
  portal.

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Organization of sundhed.dk