Chapter 17: Managing Information Systems

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Chapter 17Managing Information Systems
Technologies

• Mgmt 220
• March 3,2005
• Dr. Mary Lynn Manns

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Data versus Information

• Data
• Information
• Quality
• Timeliness
• Completeness
• Relevance

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Management Information Systems

• Information Systems (I.S.)
• accounting, inventory, registration, etc.
• Information Technology (I.T.)
• software and hardware
• The field of Management Information Systems
  (M.I.S.)

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Trends in I.T.

• The tumbling cost of information
• Hardware developments
• Wireless communications
• Networks
• client/server
• LAN/WAN

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Trends in I.T.Software Developments

• Artificial intelligence software
• Expert systems
• Robotics
• Pattern recognition
• Software bots / intelligent agents
• Business Intelligence Software
• Geographic Information Systems
• etc. etc. etc.

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So why does a business person need to care about
this?

• To understand who in the I.T. Department can
  address your need
• To understand the terminology I.T. people use
• To manage I.T. people
• To help build information systems

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M.I.S. at UNCA(Mgmt 386)

• What I.T. is used to solve various business
  problems?
• How does the business person help to introduce
  new technologies into the organization?