Thoughtful Interaction Design

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Thoughtful Interaction Design

• Victor Kaptelinin
• November 22, 2006

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IT-artifacts and their use qualities
(brukskvaliteter)

• Use-oriented qualities (in ID, typically
  technical performance and structural features)
• Most qualities are not visible
• Flexibility? Economic viability? Aesthetic
  adequacy?
• A strong awareness and tools-for-thought
  (tankeverktyg) are essential
• Examples
• Groups of use qualities of digital artifacts

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Groups of use qualities of digital artifacts

• Users motivation (motiv)
• Immediate sensation of interacting (omedelbara
  upplevelsen)
• Social outcomes of interaction (sociala utfall)
• Structural features (strukturella egenskaper)
• Users reflection (användarens reflektion)

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Examples (different IT-artifacts genres)

• ATM
• Micromedia Director
• Feather
• Interactive visualization
• Tetris
• Signwave Auto-illustrator

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Map

• Motivation
• Immediate experience
• Social outcomes
• Structural qualities
• Users reflection (creation of meaning)

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Motivation

• Playability
• Seductivity
• Anticipation
• Relevance and usefulness

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Immediate experience

• Pliability
• Control/Autonomy
• Immersion
• Fluency

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Social outcomes

• Social action space
• Personal connectedness
• Identity

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Structural qualities

• Transparency
• Efficiency
• Elegance

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Reflection/ Meaning making

• Ambiguity
• Parafunctionality
• Surprise

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Integration of qualities

• Dynamic gestalt
• Character

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Thoughtful design

• IT -- a material without qualities
• The nature of the design process
• The role of methods
• Society and technology
• Being thoughtful

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Methods and perspectives on the designer

• Designer as a black box
• Design is an art methods should stimulate
  creativity
• Designer as a glass box
• Design is an exact science methods should
  provide how to knowledge
• Designer as a self-organizing system
• Design is an art that can be improved by how
  to knowledge

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The designer

• A sense of quality (känsla för kvalitet)
• Develop language (utvekla språk)
• Reflective thinking (reflektivt tänkande)
• Retrospective reflection (retrospektiv
  reflektion)