Digital Pen and Paper' Mobilising Government

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Digital Pen and Paper.Mobilising Government

• Matt Storr
• Technical Director
• Ubiquitous Systems Ltd
• matt.storr_at_ubisys.co.uk

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The Humble Piece of Paper

• 100 billion forms (declining 2 per year)
• Manually entered paper forms mostly A/A4
• 20 are never digitized, 80 are captured by
  keyboard entry or fax/scanners
• 88 are offset printed

Source CAP Ventures 2004
usage forms per company size (No of employees)
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The true cost of paper.

• Impact of forms being lost or damaged
• Social or economic
• Cost of paper being processed
• Resources, image, service levels, financial.

DELAY or LOSS HOW LONG WHAT COST? WHAT IMPACT?
Form being completed
Business decision being made
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Mobilisation offers some of the answer..
Reduced costs Improved workflow More accurate
data Faster decision making Better team
collaboration Improved customer satisfaction
People Right tools Resistance to change
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Mobilisation offers some of the answers..
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Digital Pen and Paper.Creating the balance.

• Its a Pen!
• Writes as normal
• Uses the same forms
• Uses the same working practices
• Minimises disruption
• Is rapidly accepted by users

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Digital Pen and Paper Overview

• Five parts
• The pen Writes normally but captures pen
  strokes via a tiny camera and pressure sensors.
• The paper Each form has unique pattern of dots
  telling the pen where it is on the page.
• The transmission Mobile phone or docked with
  PC.
• The software Providing character recognition,
  conversion to data, signature verification and
  lots more. Deployment options.
• Integration Integrating XML data in to back end
  applications.

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How it works
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1
Pen encrypts and Bluetooth's captured pen
strokes to mobile phone or is docked via PC.
User ticks start, completes form as usual and
ticks send box.
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4
Database Vendors Connector
Ubisys Business Integrator
XML
Web based software provides a replica of the
form, converts hand writing to computer readable
text, and/or creates PDF, Excel, Word, JPEG or
XML output.
XML output can be directly input in to Customer
databases/applications
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Digital pens and the Common Assessment Framework

• Roger Appleton
• Head of Policy and Strategy
• Wandsworth Borough Council

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What is the Common Assessment Framework?

• Response to Victoria Climbie enquiry
• Desire to improve integration of services for
  children and young people
• Desire to improve early assessment of children
  with emerging problems
• Desire to reduce the repeated need to ask
  families the same questions
• Wish to improve sharing of information between
  agencies

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Sharing information between agencies

• Sharing at practitioner level (teacher, health
  visitor, school nurse, social worker, youth
  worker)
• Taking initial responsibility and referring on to
  other agencies when additional services are
  required
• A common assessment framework is the key to
  unlocking other services

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Whats in the assessment?

• Basic family and background information
• Signs of well-being
• Answers to positive statements (always, more
  often than not, sometimes, rarely)
• Agreement of objectives for additional services
• Plan of possible actions

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How and where do we do the assessment?

• With the young person or child and parent/carer
• In a location where they feel at ease
• Covering issues with their consent and
  involvement
• Honest without being unreasonable

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How do we share information?

• With the agreement of the parent/ young person
  and within the limits they set
• Without delay
• In an agreed format for easy sharing
• Comprehensively
• Electronically using a database
• With the objective of taking action when required

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Why do we need a database?

• Facilitates
• priority scaling for service delivery
• updating assessment without loss of history
• measurement of direction of travel of child/young
  person
• the analysis of aggregate data

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Why use a digital pen?

• Some staff not confident around IT
• Parents/young people prefer to talk away from
  hostile IT equipment
• Requires no keyboard skills on the part of
  assessor or parent/young person
• Transfers information straight to database

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A mobile solution

• The digital pen can
• go anywhere paper and pen can go
• link with character recognition
• feed directly to the database
• store data until return to office
• transfer data via mobile phone

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The e-CAF Proposition

• E-CAF Pilot
• Immediate digital capture of the form and
  information
• Opportunity to immediately share assessment
  information
• Identify, define and fix early issues in safe
  environment
• All in an easy to implement and use package
• 5 Digital pens
• 5 Phones plus SIM cards
• Up to 150 copies of the form with your logo and
  pattern
• Set up and configuration
• XML output in to e-CAF see your own data in
  demo system.
• Access to Ubisys portal and e-CAF for 6 weeks

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The Pilot In A Box Proposition

• Pilot in a box
• Opportunity to trial the technology safely
• Identify processes where DPP can be applied and
  benefits derived
• Fits in to priority outcomes / Gershon
  efficiencies
• All in an easy to implement and use package
• 5 Digital pens
• 5 Phones plus SIM cards
• Up to 150 copies of a one page A4 form of your
  choosing
• Set up and configuration
• XML, excel, word or PDF output.
• Access to Ubisys portal for 6 weeks
• And all at an affordable price
• 3,995 ex VAT.

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Thank You