Jeff Secrist

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CVISN Program Managers Conference Calls
FMCSA Goals for Expanded CVISN Deployment
Jeff Secrist U.S. Department of
Transportation Federal Motor Carrier Safety
Administration
October 19-20, 2004
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Federal Motor Carrier Safety Administration
Mission
Reduce the number and severity of commercial
vehicle crashes on our highways
Reduce the commercial vehicle fatality rate to
1.65 per 100 million miles of commercial vehicle
travel by 2008
Safety Goal
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CVISN Deployment Program

• Integrates national, State, and carrier
  information systems
• Partnerships with Federal, State, and private
  sector

Outcomes

• Increased highway safety
• Enhanced productivity and efficiency
• Reduced operating costs

Commercial Vehicle Information Systems and
Networks
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Where Are We Today?
States have made significant progress
(Fiscal Years)
Planning
41
41
30
21
17
10
7
Design
10
0
11
20
4
7
6
Deployment
0
10
10
10
30
34
38
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Status of States
Deployment (39 States)
Planning (7 States, DC)
Design (4 States)
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Status of States
Deployment (39 States)
Planning (7 States, DC)
Design (4 States)
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Status of States
Deployment (39 States)
Planning (7 States, DC)
Design (4 States)
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Three Areas of Core CVISN Deployment
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CVISN Program Accomplishments
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CVISN Program Accomplishments
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CVISN Program Accomplishments
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CVISN Program Accomplishments
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CVISN Program Accomplishments

• Improved safety, focused enforcement activity
• Increased number of commercial vehicle
  inspections
• Reduced backlog at weigh stations
• Increased use of ASPEN, SAFER, CVIEW
• Increased efficiency at the roadside
• Reduced or eliminated stops at weigh stations,
  inspection sites, border crossings for safe and
  legal carriers
• Reduced truck volume at fixed scales
• and at the deskside
• Recognized efficiencies in staffing
• Provided ability to apply for and receive
  credentials/permits on-line

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CVISN Program Accomplishments

• Institutional/programmatic cooperation
• State CVISN Steering Committees bring together
  key department heads
• State-to-State exchange
• Ability to leverage other States costs and
  lessons learned
• Sharing non-proprietary software
• State outreach to industry
• Industry forums
• Program Strategic Plans
• Motor carrier surveys for E-credentialing systems
• Industry support funding, legislation

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CVISN Program Challenges
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CVISN Program Challenges
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CVISN Program Challenges

• Funding, legislative issues, procurement
• Lack of staff, turnover, training
• Technology, systems interfaces
• Increasing industry support
• Data quality, reliability, timeliness, access

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CVISN Program Review

• Summary of major recommendations
• Complete nationwide deployment of CVISN core
  capabilities
• Identify stable source of funding at Federal
  level
• Improve data quality and accuracy
• Develop business cases for deployment
• Increase involvement with motor carrier industry
• Embrace cafeteria approach for implementing
  future capabilities

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Expanded CVISN Goals
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Expanded CVISN Goals
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Expanded CVISN Goals
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Expanded CVISN Goals

• Enhance the safety, security, and productivity of
  commercial vehicle operations.
• Improve access to and quality of information
  about commercial drivers, carriers, vehicles,
  chassis, cargo, inspections, crashes, compliance
  reviews, and citations for authorized public and
  private sector users.

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Expanded CVISN Approach

• Define and refine descriptions of potential
  Expanded CVISN capabilities (January July
  2004).
• Stakeholder groups provide feedback on the
  highest priority capabilities requiring federal
  support.
• Develop selected capabilities
• Identify promising business model options.
• Sketch out operational scenarios to illustrate
  how the business model options would influence
  operations.
• Develop a strategy and detailed plan for
  expanding CVISN to incorporate the selected
  capabilities.
• Start deployment cycle.

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The Big-Picture View of Expanded CVISN
Core CVISN
Expanded CVISN
Driver Information Sharing
Safety Information Exchange
Expanded Safety Information Sharing
Electronic Screening
Smart Roadside
Expanded E-Credentialing
Credentials Administration
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Core CVISN plus Expanded CVISN

• Carrier safety information exchange plus
• Expanded information sharing (e.g., driver,
  cargo, crash, citation) among more stakeholders
  with focus on data quality
• Focus on e-screening plus
• Integrated view of roadside operations with
  flexible deployment options
• IRP and IFTA credentialing plus
• Consolidated multi-credentialing process with
  e-payment options

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Expanded CVISN Will Build on
Core CVISN Successes

• Incremental strategy, integrating existing
  deployments
• Expand, merge, establish interfaces between, or
  enhance existing information management systems
• Develop, expand, merge, or enhance data
  collection and reporting systems
• Look for and build on successes within innovative
  programs
• Support and strengthen institutional,
  state-to-state, and industry cooperation
• Review and build on lessons learned

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Expanded CVISN Will Build on
Technology and Process Improvements

• Interface and processing options are moving
  forward with technology improvements (faster
  computers, wireless technology, etc.)
• Safety systems and programs need to keep pace
  with the improved timeliness and availability of
  current and accurate data
• FMCSAs Motor Carrier Management Information
  System improvements
• CVISN and Performance and Registration
  Information Systems Management (PRISM) program
  and technical coordination

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Expanded CVISN Can Benefit from
Core CVISN Lessons Learned

• Limited Federal funding available
• Must continue integration with existing and new
  technologies
• Work with partners to maximize benefits and
  reduce costs
• States are ultimately responsible for operations
  and maintenance of systems
• Mainstream deployment as part of ongoing Federal
  and State efforts to improve safety, security,
  and productivity

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What is the view of the future?
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What is the view of the future?

• Core CVISN Capabilities implemented in all
  States

• Expanded CVISN Capabilities define, develop,
  deploy

• Improve commercial vehicle and driver safety
• Increase motor carrier productivity
• Enhance transportation security

• Federal Government cannot do it alone

• Strengthen existing Federal/State/Industry
  partnerships and private investments
• Expand public/private partnerships
• Focus on priorities with business cases

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Expanded Commercial Vehicle Information Systems
and Networks (CVISN)
Johns Hopkins University Applied Physics
Laboratory Last updated 2004-10-18

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Outline

• Proposed Framework for Expanded CVISN
• Introduction September 2004 CVFM
• Vision and Concepts for Expanded CVISN Capability
  Areas
• Building on Past Successes
• Deployment Strategies
• Partners/Collaborations
• Next Steps

Outline
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Introduction - September 2004 CVFM

• An earlier version of this package was presented
  to participants of the ITSA Commercial Vehicle
  and Freight Mobility (CVFM) Summer Meeting on
  September 1, 2004
• In breakout groups, stakeholders refined visions
  and concepts for four capability areas
• Driver Information Sharing
• Expanded Safety Information Sharing
• Smart Roadside
• Expanded E-Credentialing

Refine Vision and Concepts
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Introduction - September 2004 CVFM

• Reconvened, reviewed revisions, and voted on
  priorities
• Consider the needs and funding sources available
  to your constituency. Suppose you have 1M in
  funding from federal, state, or industry sources
  combined to spend on Expanded CVISN. On what
  concept(s) will you spend those dollars?
• Consider what others need to do to help you
  achieve your goals. FMCSA and national
  organizations like ITSA have finite time and
  resources to work on aspects of Expanded CVISN
  such as research, architecture and standards,
  training, and technical support. In which
  concepts should FMCSA and its national partners
  invest their resources?
• This presentation includes the modified vision
  and concept statements.
• Overall voting results will be summarized at the
  end.

Refine Vision and Concepts
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Vision and Concepts for Expanded CVISN
Capability Areas

• Driver Information Sharing (D)
• Expanded Safety Information Sharing (S)
• Smart Roadside (R)
• Expanded E-Credentialing (C)

Driver Information Sharing
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Driver Information SharingVision

• There is no CDL fraud. Each licensed driver is
  qualified to drive the commercial vehicles
  specified on his/her license, and no driver holds
  multiple licenses.
• Drivers privacy rights are protected, without
  compromising safety.
• Authorized users (e.g., law enforcement,
  licensing agencies, potential and current
  employers) can easily access information about an
  individual driver. All authorized data users
  access the same source for the information.
• Future consideration Authorized law enforcement
  personnel know who is driving a vehicle in
  advance of its arrival at an inspection site,
  port of entry, or other checkpoint and can more
  easily assess compliance with regulations.
• Driver identification is consistent, reliable and
  secure.

Driver Information Sharing Vision
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Driver Information Sharing ConceptsDevelop and
Use Driver Snapshots

• D1. Establish, maintain, and provide controlled
  access to driver snapshots that include all or
  some of these elements (see Notes for further
  information about each)
• - Identifiers - Record access control
• - Application data - Citation data
• - Conviction data - Crash data
• - Credentials - Driver license history
• - Inspection data
• - Security rating
• Use and maintain driver snapshots in all
  processes (e.g., enforcement, credentialing,
  hiring, inspection) that require information
  about drivers.

Driver Information Sharing Concepts
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Driver Information Sharing ConceptsLink Driver
Data Provide Better Roadside Tools

• D2. Improve enforcements and carriers access to
  driver information to target driver safety risk.
• D3. Provide roadside tools to evaluate compliance
  with hours of service regulations.
• D4. Improve identity checks in all driver
  licensing processes.
• D5. Link driver performance data (e.g., citation,
  conviction) to the related carrier ID to help
  identify high-risk carriers.

Driver Information Sharing Concepts
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Driver Information Sharing Concepts Include
Driver Ratings Make Data More Accessible

• D6. Determine security rating for driver (may be
  based on data from multiple government agencies).
  (Patriot Act)
• D7. Provide on-line tools to help carriers assess
  potential drivers and monitor current drivers
  performances.
• D8. Ensure that systems control access to driver
  records accordingly.
• D9. Allow the driver to review, challenge, and
  correct selected information.

Driver Information Sharing Concepts
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Driver Information Sharing Concepts Apply
Standards to Improve Data Quality

• D10. Expand the use of standards for CDLs and
  information systems that store driver data
  include standards for identification security.
• D11. Improve the standardization of citation data
  collection and information sharing among
  enforcement agencies.

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Vision and Concepts for Expanded CVISN
Capability Areas

• Driver Information Sharing (D)
• Expanded Safety Information Sharing (S)
• Smart Roadside (R)
• Expanded E-Credentialing (C)

Expanded Safety Information Sharing
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Expanded Safety Information SharingVision

• Safety information is accessible through
  electronic means by authorized stakeholders.
• Safety information is exchanged on intrastate and
  foreign carriers, as well as on interstate
  carriers.
• Safety data quality is dramatically improved.
• Law enforcement officers at all levels in all
  jurisdictions electronically submit and view
  inspection, crash, and citation reports from the
  roadside in a timely fashion.

Expanded Safety Information Sharing Vision
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Expanded Safety Information Sharing
ConceptsImprove Data Timeliness, Integrity,
Security and Accuracy

• S1. Establish data timeliness, accuracy, and
  integrity measures, especially for those data
  elements used in determining ratings or making
  decisions.
• S2. Regularly check data used in CVISN processes
  for timeliness, accuracy, and integrity purge
  stale data repair errors.

Expanded Safety Information Sharing Concepts
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Expanded Safety Information Sharing Concepts
Apply Standards to Facilitate Data Sharing

• S3. Expand core safety systems to include
  standard information storage and exchange for
  intrastate and foreign carriers in addition to
  interstate carriers.
• S4. Establish or expand common data stores for
  cargo, carrier, vehicle, and driver credential,
  safety, and enforcement data.
• - Improve access to information for all
  authorized stakeholders
• - Make data available to state and federal
  regulatory, safety and security operations and
  analysis systems
• - Make selected data available to private
  industry subject to privacy regulations
• - Provide published standards e.g., eXtensible
  Markup Language (XML) for access to information

Expanded Safety Information Sharing Concepts
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Expanded Safety Information Sharing Concepts
Improve Tools for Reporting and Access

• S5. Provide on-line tools to enable drivers,
  carriers, insurers, repair facilities, regulatory
  agencies, and other entities to provide timely
  information about corrections to deficiencies
  detected during inspections.
• S6. Improve the carriers ability to review
  safety-related data (carrier, vehicle, driver,
  cargo) collected by a state or federal agency in
  a timely manner. Consider proactively delivering
  safety data to the carrier.
• S7. Provide on-line tools for law enforcement at
  all levels to submit crash and citation reports.
  Explore collaboration with National Model
  (TRACS).
• S8. Enable jurisdictions to maintain
  up-to-the-minute inspection history data.

Expanded Safety Information Sharing Concepts
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Vision and Concepts for Expanded CVISN
Capability Areas

• Driver Information Sharing (D)
• Expanded Safety Information Sharing (S)
• Smart Roadside (R)
• Expanded E-Credentialing (C)

Smart Roadside
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Smart Roadside Vision

• Safety, security, effectiveness, and productivity
  of roadside operations are improved through
  automation and application of proven technologies
  and processes.
• Data collected by on-board systems are used to
  streamline and improve operations and enforcement
  activities.
• Enforcement activities are conducted more
  effectively and frequently.
• Safe and secure cargo moves efficiently through
  designated trade corridors. Intrusions and
  anomalies are detected and reported.
• Shippers, carriers, and customers can predict
  reliably the transit time for a given shipment
  and can check on its current status.
• Enforcement knows which carriers, vehicles,
  drivers, or cargoes are high-risk and allocates
  resources accordingly.

Smart Roadside Vision
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Smart Roadside ConceptsMake More Data More
Readily Accessible

• R1. Expand access to data collected by on-board
  systems to improve roadside operations for all
  stakeholders.
• R2. Provide integrated and improved access for
  roadside personnel to data stored in
  infrastructure systems (e.g., SAFER, MCMIS, CDL
  data systems).
• R3. Provide carriers with streamlined and timely
  access to citation, crash, and inspection
  information so they are better informed about
  safety problems. Consider proactively delivering
  the data to the carrier.

Smart Roadside Concepts
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Smart Roadside ConceptsLink Roadside Data to
Infrastructure Data

• R4. Associate the high-risk cargo (tbd) with the
• - Container in which it is stored
• - Manifest
• - Chassis transporting the container
• - Vehicle transporting the container
• - Transponder associated with the vehicle
• - Carrier responsible for the chassis
• - Carrier responsible for the vehicle
• - Vehicle operator/driver

Smart Roadside Concepts
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Smart Roadside ConceptsUse Electronic Devices
to Improve Security

• R5. Expand the use of standard electronic
  security devices (ESDs) to improve container and
  trailer security and reduce theft.
• R6. Monitor status of the ESDs throughout the
  trip by collecting event data.
• - Readers at toll booths, ports of entry,
  inspection/weigh stations, and freight yard
  entries/exits could collect event data
• - Event data to include identifiers, ESD status,
  date/time, location
• R7. Expand the use of technologies and processes
  to verify authorized drivers and personnel are
  able to access the vehicle, trailer, and
  container.

Smart Roadside Concepts
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Smart Roadside ConceptsShare Data Collected
from Checkpoints

• R8. Allow authorized private and public sector
  access to the event data and related information
  based on legitimate needs for information to
  improve productivity, streamline operations, and
  improve security. Some examples
• - Enforcement could identify high-risk cargo for
  inspection
• - Customs could pre-screen cargo
• - Entry/exit processing through ports of entry
  could be expedited for low-risk pre-screened
  cargo
• - Emergency responders and enforcement could
  identify potential hazards
• - Carriers and regulatory agencies could detect
  unexpected route deviations (geo-fencing)
• - Carriers could enhance asset tracking
• - Shippers could track progress of cargo
• - Analysts could investigate security incidents
  using chain-of-possession information implicit in
  the event data

Smart Roadside Concepts
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Smart Roadside ConceptsLeverage Technology at
the Roadside

• R9. Expand the use of mobile data entry devices
  e.g., laptop, personal data assistant (PDA),
  cell phone and applications to improve data
  quality and streamline data collection.
• R10. Expand the use and capabilities of
  virtual/remote sites to increase the
  effectiveness of enforcement.
• R11. Expand the use of technology to generate
  real-time safety and security alerts.
• (see Deployment Strategies section for additional
  uses of technology to benefit roadside operations)

Smart Roadside Concepts
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Vision and Concepts for Expanded CVISN
Capability Areas

• Driver Information Sharing (D)
• Expanded Safety Information Sharing (S)
• Smart Roadside (R)
• Expanded E-Credentialing (C)

Expanded E-Credentialing
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Expanded E-Credentialing Vision

• Motor carriers use convenient, fast and accurate
  electronic methods to apply for, pay for and
  receive all available e-credentials paperlessly
  through one portal.
• Credentialing data is entered only once, by the
  authoritative originator, and re-used by all
  systems that need it.
• Enrollment/application processes share common
  data elements and are consistent with state and
  federal e-business practices and rules.
• Paperless e-credentials are available for all
  authorized users, with near-real-time status,
  update and data correction capability.
• CVO information systems support uniform, reliable
  and complete data exchange standards for all
  identified credentials.

Expanded E-Credentialing Vision
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Expanded E-Credentialing Vision (continued)

• 100 of credentials will only be issued to
  drivers, vehicles, and carriers who are compliant
  with all applicable regulations and laws and are
  not security risks.
• Establish consistent performance measures to
  guide implementation of e-credentialing vision
  related to cost, compliance, and data reliability.

Expanded E-Credentialing Vision
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Expanded E-Credentialing ConceptsImprove
Service to Customers

• C1. Reduce complexity and redundancy for users by
  offering access to multiple credentials from a
  single source. Users enter information once
  instead of multiple times.
• C2. Increase the kinds of e-credentials that are
  available (e.g., add oversize/overweight
  permitting, HazMat).
• C3. Offer a variety of standard e-payment
  options.
• C4. Improve the process for enrolling in multiple
  e-screening programs, e-toll, and other
  multi-jurisdictional programs through provision
  of linkages to all programs.

Expanded E-Credentialing Concepts
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Expanded E-Credentialing ConceptsLeverage
Credentialing Efforts

• C5. In design of credentialing systems and
  CVIEWs, provide for automated queries to
  cross-check supporting requirements across
  agencies, states, and federal systems through use
  of unique carrier, vehicle, driver, and load
  identifiers.
• C6. Legacy credentialing systems update CVIEW
  with changes in credentials data for real-time
  access.

Expanded E-Credentialing Concepts
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Expanded E-Credentialing ConceptsImprove Data
Access, Integrity, Security and Accuracy

• C7. Enhance interfaces and systems for
  information sharing to provide improved access to
  more current and accurate credentials information
  for authorized stakeholders.
• C8. Designate one authoritative source for each
  credential-related data element and provide
  date/time stamp. Ensure the authoritative source
  manages changes and changes are auditable.
• C9. Use secure electronic identification,
  notification, documentation, and screening for
  vehicles, carriers, drivers, and cargo.
• C10. Expand the set of standard data elements for
  information exchange related to credentials.

Expanded E-Credentialing Concepts
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Expanded CVISN - Building on Past Successes

• Incremental strategy, integrating existing
  deployments
• Expand, merge, establish interfaces between, or
  enhance existing information management systems
• Develop, expand, merge, or enhance data
  collection and reporting systems
• Look for and build on successes within innovative
  programs
• Review and build on technology lessons learned

Building on Past Successes
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Expand, Merge, Establish Interfaces Between, or
Enhance Existing Information Management Systems

• Expand, merge, establish interfaces between, or
  enhance existing information management systems
  (e.g., MCMIS, CDLIS, SAFER, CVIEW, PRISM, IRP and
  IFTA clearinghouses) to include
• Improved access to data about all commercial
  drivers
• More timely and complete IRP and IFTA data in
  snapshots
• Consistent identification of carrier associated
  with driver and vehicle
• Electronic security device event data
• Integrate with or link to asset tracking, arrival
  scheduling, and other vehicle, port and freight
  information systems (e.g., FIRST, electronic
  freight manifest, STOLEN)
• Access to up-to-date credentialing information
  (e.g., permits)

Building on Past Successes
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Develop, Expand, Merge, or Enhance Data
Collection and Reporting Systems

• Develop, expand, merge, or enhance data
  collection and reporting systems used in the
  field (e.g., ASPEN, CAPRI) to include
• Access to driver snapshots
• Out-of-service processing
• Uniform citation reporting
• Uniform crash reporting
• Evaluate hours of service compliance
• Vehicle and cargo security checks
• Heavy duty diesel (HDD) emissions inspections
• Interface with electronic on-board systems
• Open data standards
• Wireless technology

Building on Past Successes
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Look for and Build on Successes within Innovative
Programs

• Look for successes within innovative programs and
  build on or adapt their business models for
  broader use. Categories of programs/systems to
  review include
• Electronic toll collection systems (e.g.,
  E-ZPass)
• Electronic credentialing systems for multiple
  credentials (e.g., OSCAR)
• Regional data-sharing systems (e.g., xCVIEW)
• Roadside information reporting systems (e.g.,
  ASPEN)
• Port scheduling/access programs (e.g., PortPass)
• Freight security improvement programs (e.g., OSC)
• Cross-program technical interchange (e.g.,
  CVISN/PRISM)
• Border-crossing improvement programs (e.g., FAST)
• Data challenge and correction (e.g., DataQs)

Building on Past Successes
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Review and Build on Technology Lessons Learned

• Review and build on technology lessons learned.
  Categories of programs/initiatives to review
  include
• Recent operational tests (e.g., FMCSAs HazMat Op
  Test)
• ITS initiatives (e.g., Vehicle Infrastructure
  Integration)
• Applications and uses of standards (e.g., DSRC
  standards)
• Technology transfer opportunities (e.g., FRAs
  railroad track status reporting)
• CVO infrastructure deployments (e.g.,
  e-screening)
• Broader transportation infrastructure deployments
  (e.g., e-toll collection)
• Data sharing models (e.g., CDLIS)

Building on Past Successes
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Expanded CVISN - Deployment Strategies

• The next several pages identify strategies to
• Improve Data Quality and Integrity
• Work Together and Share Lessons Learned
• Deploy Targeted Solutions Incrementally
• Assess As You Go
• Use Appropriate Technology To Improve Operations

Deployment Strategies
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Expanded CVISN - Deployment StrategiesImprove
Data Quality and Integrity

• Establish a consistent set of data elements that
  are common across information systems and
  analysis applications.
• Control access to sensitive information.
• Capture data electronically as close to the
  source as possible once information is available
  electronically, re-use it instead of re-entering
  it manually.
• Expand standard procedures and tools for
  reviewing, detecting problems in, and correcting
  errors in publicly-held data.
• Expand the use of on-line tools that provide
  industry with the ability to challenge and
  correct their own census, inspection, crash, and
  citation information.
• Make information collection, access, and use
  consistent across interstate, foreign, and
  intrastate operations.
• Expand the use of standard identifiers for
  entities visible at the roadside (carrier,
  vehicle, driver, cargo, chassis) to link related
  information.

Deployment Strategies
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Expanded CVISN - Deployment StrategiesWork
Together and Share Lessons Learned

• Work with stakeholders to define and deploy
  common data elements and interoperable business
  processes for all areas of CVISN expansion.
• Establish standardized terminology and common
  requirements for data collection, access, quality
  checks, and making corrections.
• Actively solicit lessons learned from early
  adopters of CVISN and expanded CVISN concepts,
  and determine how to apply those lessons more
  broadly.
• Actively engage stakeholders in identifying
  priorities, proposing solutions, and
  participating in prototype projects.
• Learn from other Intelligent Transportation
  Systems (ITS) activities about solutions
  applicable to CVO.

Deployment Strategies
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Expanded CVISN - Deployment StrategiesDeploy
Targeted Solutions Incrementally Assess As You Go

• Select information-sharing options based on
  users needs and available technology. (e.g.,
  proactive data-provider data push versus
  user-initiated data query)
• Prototype proposed solutions and link to existing
  capabilities.
• Consider small-scale solutions that can be
  expanded or serve as models for national
  deployment.
• Build in metrics to assess real improvements.
  Provide access to on-line analysis tools.

Deployment Strategies
68
Expanded CVISN - Deployment StrategiesUse
Appropriate Technology to Improve Operations

• Equip all commercial vehicles with standard DSRC
  and other technologies, enabling a multitude of
  safety, security and productivity applications.
• As products become available, consider 5.9 GHz
  DSRC as an enabling technology for
  roadside-to-vehicle, vehicle-to-roadside, and
  vehicle-to-vehicle data exchange.
• Equip all cargo containers and trailers with
  standard electronic security devices (ESDs).
• Expand the use of and capabilities of portable
  and remote sensors to monitor environmental,
  facility, road and vehicle conditions and provide
  data to interested stakeholders.
• Apply new and emerging wireless capabilities
  (e.g., Bluetooth, Wi-Fi, GSM) and onboard
  technologies to improve on-road and roadside
  operations and reduce costs.

Deployment Strategies
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Expanded CVISN - Partners/Collaborations

• Federal agencies
• Multi-state coalitions
• State agencies
• Regional authorities
• Private sector
• Public-private sector partnerships
• Technology working groups

Partners/Collaborations
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Next Steps

• FMCSA
• Update expanded CVISN concepts based on feedback
• Develop selected concepts
• Identify prominent business model options,
• Sketch out operational scenarios to illustrate
  how the business model options would influence
  operations.
• Develop a strategy and detailed plan for
  expanding CVISN to incorporate the selected
  concepts.

Next Steps