Interline Electronic Ticketing

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Interline Electronic Ticketing

• Presented by Rob Drotar

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SITA and IATAA Sturdy Foundation

• SITA and IATA partner to provide
• A commitment to industry standards
• An unsurpassed technological infrastructure
• A neutral environment

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SITA and IATAA Sturdy Foundation

• SITA and IATA partner to provide
• A demonstrated commitment to the airline and air
  transport community as individuals and as
  partners
• WorldTracer
• Timatic
• Passenger Air Tariff
• Over a century of expertise

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What is the SITA / IATA Interline Electronic
Ticketing Solution?

• The Interline Electronic Ticketing Solution is a
  
• low cost
• rapidly deliverable
• multilateral industry solution
• that enables interline ticketing to expand
  including electronic tickets

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Where is interline electronic ticketing today?

• Less than 10 carriers, in Europe and North
  America, have implemented bilateral interline
  electronic ticketing solutions
• For most carriers using
• electronic ticketing it
• is limited to on-line
• itineraries

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Why is an interline electronic ticketing solution
necessary?

• Interlining is good business
• Alliance and code share relationships are
  successful ventures for airlines today
• Electronic ticketing is good business
• Electronic tickets afford many savings and are
  ideal for lower cost distribution channels

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Why is an interline electronic ticketing solution
necessary?

• Interline partners use different electronic
  ticketing applications producing multiple message
  types and formats
• Bilateral electronic ticketing development for
  each interline partner is expensive

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How will the SITA / IATA Interline Electronic
Ticketing Solution help?

• As an industry solution, the SITA / IATA
  Interline Electronic Ticketing system catapults
  electronic ticketing to the level of the MITA
  (Multilateral Interline Traffic Agreements)
  affording the savings and convenience of
  electronic ticketing on all itineraries,
  including interline!

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How will the SITA / IATA Interline Electronic
Ticketing Solution help?

• Industry standard PADIS EDIFACT message types are
  supported as well as XML or native message
  formats
• Minimal development, only one connection for all
  interline partners!

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How is the Solution to be implemented?

• The Solution is implemented in two phases
  designed to support the growth of interline
  electronic ticketing activity
• Phase One
• Interline Electronic Ticketing Hub
• Phase Two
• The Electronic Ticket Locator System

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What does Phase One of the Solution do?

• The Hub provides connectivity between electronic
  ticketing systems
• EDIFACT handling
• Message routing
• Message translation
• Logging
• Reporting

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What does Phase Two of the Solution do?

• The Electronic Ticket Locator System is designed
  to assist with go-show passengers using
  electronic tickets
• The Electronic Ticket Locator System handles
  alternate search criteria queries and identifies
  the validating carrier of an electronic ticket
  when the ticket number is not known

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What does Phase Two of the Solution do?

• The Electronic Ticket Locator System respects
  the data security requirements of the validating
  carrier.
• A response to an alternate search criteria query
  includes
• Validating carrier
• Ticket number
• Passenger name

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What are the key benefits achieved with the
Solution?

• Expand electronic ticketing to all itineraries
• Promote electronic ticket use and further realize
  associated savings
• Customer convenience
• Reduce FIM cost
• Minimize development
• Additional controls for bilateral or alliance
  schemes

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Why the SITA / IATA Interline Electronic
Ticketing Solution?

• No impact to online electronic ticketing
• One connection for interline partners
• Capable of connecting to any airline or
  multi-host electronic ticketing system
• Secure, reliable, and scaleable
• Available today

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