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Brochure

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European Network for Business and Industrial Statistics (ENBIS) Second ... B. (1986), 'A Zero Defect Paradigm', ASQC Quality Congress Transaction, Anaheim. ... – PowerPoint PPT presentation

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Title: Brochure


1
European Network for Business and Industrial
Statistics (ENBIS)
Second Annual Conference on Business and
Industrial Statistics Rimini, Italy, September,
2002
 Statistical Efficiency the practical
perspective Ron S. Kenett
and Shirley Coleman
KPA Ltd. ISRU, Newcastle
University ron_at_kpa.co.il
Shirley.Coleman_at_ncl.ac.uk
This paper was supported by funding from the
Growth programme of the European Community and
was prepared in collaboration by member
organisations of the Thematic Network -
Pro-ENBIS- EC contract number G6RT-CT-2001-05059.
2
Practical Statistical Efficiency
Background
  • Churchill Eisenhart beer and statistics
  • Bruce Hoadley vadors
  • Blan Godfrey Youden address
  • We expand on these ideas adding an additional
    component the value of the data actually
    collected
  • We demonstrate the concept of Practical
    Statistical Efficiency (PSE) using four case
    studies.

3
Practical Statistical Efficiency
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
  • VD value of the data actually collected
  • VM value of the statistical method employed
  • VP value of the problem to be solved
  • PS probability that the problem actually
    gets solved
  • VPS value of the problem being solved
  • PI probability the solution is actually
    implemented
  • TI time the solution stays implemented
  • ER expected number of replications

4
VD value of the data actually collected
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
Readily accessible data, is like observations
below the lamppost where there is light - not
necessarily where you lost your key or where the
answer to your problem lies
5
VM value of the statistical method employed
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
A mathematical definition of statistical
efficiency is given by Relative Efficiency of
Test A versus Test B Ratio of sample size for
test A to sample size for test B, where sample
sizes are determined so that both tests reach a
certain power against the same alternative.
6
VP value of the problem to be solved
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
Statisticians too often forget this part of the
equation. We frequently choose problems to be
solved on the basis of their statistical interest
rather than the value of solving them.
7
PS probability that the problem actually gets
solved
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
Usually no one method or attempt actually solves
the entire problem, only part of it. So this part
of the equation could be expressed as a fraction
8
VPS value of the problem being solved
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
This is both a statistical question and a
management question. Did the method work and lead
to a solution that worked and were the data,
information and resources available to solve the
problem?
9
PI probability the solution is actually
implemented
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
Here is the non-statistical part of the equation
that is often the most difficult to evaluate.
Implementing the solution may be far harder than
just coming up with the solution.
10
Management Approach
Statistical Method
Designed Experiments and Reliability
Quality by Design
Process Control Process Improvement
Control Charts
Sampling Plans
Inspection
Basic Statistical Thinking
Fire Fighting
11
TI time the solution stays implemented
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
Problems have the tendency not to stay solved.
This is why we need to put much emphasis on
holding the gains in any process improvement.
12
ER expected number of replications
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
This is the part most often missed in companies.
If the basic idea of the solution could be
replicated in other areas of the company, the
savings could be enormous.
13
Practical Statistical Efficiency
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
Four Case Studies
14
Four Case Studies
1. Tea packing
  • Good commitment to project
  • Specific problem to solve
  • efficiency equalised between two lines initially
    at 54 and 68
  • efficiency increased to 80

15
Four Case Studies
2. Soft drinks Manufacture
  • Introduction of KPIs
  • efficiency charts not subtle enough to reflect
    the complex business
  • which is seasonal and highly dependent on product
    changes and product mix
  • casual commitment to project

16
Four Case Studies
3. Heavy metal company
  • Commitment to cost saving quick fixes
  • improvements and process changes not maintained
  • run chart shows how effluent increased when water
    usage was halved
  • scatterplot shows relationship between water
    usage and mean and variance of effluent
  • transient commitment to project

17
Four Case Studies
3. Heavy metal company
18
Four Case Studies
4. Major Utility
  • Good commitment to project
  • Chart highlights increases in component defects
  • Ideas adopted
  • Applied widely throughout the business

19
Comparison of Case Studies
2
3
4
1
20
Comparison of Case Studies
  • Longevity and probability components E(R) and
    T(I) are generally high
  • V(PS) generally high otherwise the projects would
    not be started
  • Differences mainly in V(D) and V(M) which reflect
    commitment to the project
  • P(I) and P(S) not quite so important
  • V(P) is the six sigma part, unless the value of
    the problem is high, the company may lose
    interest, however good the rest is!

21
Practical Statistical Efficiency
PSE ER x T I x P I x V PS x P S x V
P x V M x V D
  • The components should be evaluated before and
    after the project
  • provides an efficient approach to compare
    projects
  • encourages a broad view of the statisticians
    work
  • delegates may like to experiment with PSE for
    their next projects
  • we welcome your feedback and comments

22
References
  • Chambers, P.R.G, J.L. Piggott and S.Y. Coleman
    (2001), SPC a team effort for process
    improvement across four area control centers, J.
    Appl Stats, 28(3), 307-324.
  • Coleman, S.Y and D.J. Stewardson (2002) Use of
    measurement and charts to inform management
    decisions, Managerial Auditing Journal, 17(1),
    16-19.
  • Coleman, S.Y., G. Arunakumar, F. Foldvary and R.
    Feltham (2001a), SPC as a tool for creating a
    successful business measurement framework, J.
    Appl. Stats, 28(3), 325-34.
  • Coleman, S.Y., A. Gordon and P.R. Chambers
    (2001b), SPC making it work for the gas
    transportation industry, J. Appl. Stats, 28(3),
    343-51.
  • Hoadley, B. (1986), A Zero Defect Paradigm,
    ASQC Quality Congress Transaction, Anaheim.
  • Godfrey, A. Blanton (1988), "Statistics, Quality
    and the Bottom Line," Part 1, ASQC Statistics
    Division Newsletter, Vol. 9, No. 2, Winter,
    211-13.
  • Godfrey, A. Blanton (1989), "Statistics, Quality
    and the Bottom Line," Part 2, ASQC Statistics
    Division Newsletter, Vol. 10, No. 1, Spring,
    14-17.
  • Kenett, R. S. and Zacks, S. (1998), Modern
    Industrial Statistics Design and Control of
    Quality and Reliability, Duxbury Press.
  • Kenett, R. S. and Albert, D. (2001), The
    International Quality Manager Translating
    quality concepts into different cultures requires
    knowing what to do, why it should be done and how
    to do it, Quality Progress, 34, 7, 45-48.
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