ComputerSupported Cooperative Work CSCW

1
Computer-Supported Cooperative Work (CSCW)

• and info on your final

2
Agenda

• Questions
• CSCW
• classification
• Groupware
• Discuss final

3
Housekeeping

• Project Part 4
• Project presentations
• attendance mandatory
• Group evaluations
• Course evaluations
• attendance mandatory
• http//www.coursesurvey.gatech.edu
• available until 12/10, win prizes!

4
Groupware

• Software built to support CSCW
• What groupware projects in 6750?

5
Understanding Groupware

• Time/Space matrix

6
Classifying classical cooperative systems

7
Classifying groupware

8
Another classification

• People/Artifact Framework

9
Classifying communication

• Direct
• computer-mediated communication
• Understanding
• decision support systems
• Shared artifact
• shared editors

10
Communication via an artifact

• Feedback
• Deixis
• Feedthrough

11
Evaluating Groupware

• Its harder!
• see web, particularly Grudin article and
  Usability 1st resource page.

12
Some Grudin Challenges

• Who does work / who gets benefit
• Critical mass
• No standard practices
• Infrequent use of group features

13
Final