John Pelly Chief executive

1
John PellyChief executive

• Review of the year 2007/08

2
Contents

• Our performance in 2007/08
• significant achievements and where we have more
  work to do
• Research and development
• Supporting our staff
• Charitable support for our work
• Looking ahead

3
Record year for patient activity

• More than a quarter of a million outpatient
  attendances
• Nearly 60,000 AE attendances
• 25,000 surgical procedures
• Almost 7,500 laser treatments

4
Meeting key national targets

• Strong performance against
• Milestones for 18-week referral to treatment
  target
• Maximum four-hour wait in AE
• MRSA and C. diff targets
• More work needed
• Cancer targets
• Access to genito-urinary medicine clinics

5
Solid financial performance

• 2.2 million surplus to reinvest in services for
  our patients
• Strong financial risk rating with regulators
• Continued commercial activity
• Moorfields Pharmaceuticals
• Moorfields Private
• Moorfields Eye Hospital Dubai

6
Solid financial performance

• Total income 96.6 million
• 83.3 million in 2006/07
• Total expenditure 94.4 million
• 82.5 million in 2006/07
• Surplus 2.2 million
• 0.8 million in 2006/07
• Cash balance 12 million
• 4 million in 2006/07

7
Reinvesting our surplus

• New medical equipment for City Road and outreach
  centres
• Refurbishment of ground and lower ground floors
  at City Road supported by our charities
• New clinical research facility for biomedical
  research centre

8
Improving the experience of our patients

• On-the-day pre-assessment for surgery
• Improved access to specialist care
• New outreach centre at Bedford Hospital
• 11 outreach centres in total more in prospect
• Cleanliness monitoring and hygiene code
  compliance audits
• Measuring and monitoring patient satisfaction
• New patient experience tracker
• Mystery caller and visitor audits
• Research project with City University

9
Research and development

• Farewell to Prof Hitchings welcome to Prof Khaw
• Specialist biomedical research centre progress
• Worlds first gene therapy for inherited
  blindness
• UCL Partners Europes largest academic health
  science partnership

10
Supporting our staff

• 1,300 staff based at City Road and in 11 outreach
  centres
• Improving working lives
• Learning and development
• One of Britains top employers
• Corporate Research Forum/Guardian top employers
  list
• Nursing Times top 100 nurse employers

11
A tangible sense of wanting to care
pervades all of Moorfields sites all the staff
are motivated by the assistance they can offer to
patients.Judges for the 2008 Top Employers list
12
Charitable support

• Special Trustees of Moorfields Eye Hospital
• Wide remit to support Moorfields main objectives
• Significant focus on support for research
• Friends of Moorfields
• Active and dedicated body of volunteer
  fundraisers
• Main focus on equipment and services for
  patients, carers and visitors
• Moorfields Eye Hospital Development Fund
• Specific project appeals eg Richard Desmond
  Childrens Eye Centre, translational research

13
Looking ahead

• Improved ratings from Healthcare Commission and
  Monitor
• Focus on improving patient experience
• Environmental improvements (City Road and some
  outreaches)
• Clinic and pharmacy waiting times
• City Road redevelopment project
• Strategy development