DIRECTORATE GENERAL OF SYSTEMS

1
CENTRAL BOARD OF EXCISE CUSTOMS
Local Area Network (LAN) Project Testing of
Equipped LAN at other than Stand-alone Ranges
Operational Training on installed LAN equipment

• DIRECTORATE GENERAL OF SYSTEMS DATA MANAGEMENT

www.icegate.gov.in
www.cbec.gov.in
2
Contents

• ATP
• Roles
• Process and Support
• Product Testing

2
21-Jan-14
3
ATP and Roles

• ATP (Acceptance test process) This process
  involves series of standard agreed tests to
  establish the following with respect to the LAN
  infrastructure deployed at CBEC offices
• Verification of BoM
• Installation Quality Checks
• Functionality Check of the equipment installed
• LAN connectivity and integration with WAN, (if
  installed)

4
Roles

• HP Hewlett-Packard is the Lead Service Provider
  implementing the CBEC LAN Project
• PwC PricewaterhouseCoopers is the Project
  Manager for the project and would carry out the
  Acceptance Test process. PwC/their outsourced
  representatives from CMS would be visiting all
  sites to conduct the tests.
• Lead Nodal Officer ( in charge of the building)
  is expected to facilitate the acceptance process
  and sign off on the Acceptance document
  immediately after completion. He would coordinate
  with other co-located CBEC offices to facilitate
  ATP on scheduled dates.

5
Process and Support

• Prior information would be provided to lead Nodal
  Officer ( 3 days in advance) regarding scheduling
  of ATP. Changes in the proposed dates may be
  minimised to enable overall adherence to project
  schedule .
• ATP would be carried out by PWC and HP
  representative in presence of Lead Nodal Officer
  or his nominee (s) ( since adherence to schedule
  is necessary).
• The team visiting for ATP from PWC and HP would
  brief the lead nodal officer / nominee (s) about
  processes, documentation and steps.
• Any queries or clarification by CBEC officer
  during ATP process would be answered by local PWC
  and HP teams .Other queries may be escalated
  immediately to central teams of M/s PWC/ HP.
• ATP activities may take one day or more (
  according to the size of the location). Local
  assistance would be requested accordingly.

6
Process and Support contd.

• During ATP operations of various products would
  be demonstrated and on-site training provided by
  HP.
• IT in-charge of the building should also be part
  of the process. If possible electrical in-charge
  may also be included.
• Lead Nodal officer needs to sign-off on the test
  results and ATP documents. Any minor observations
  may be noted at time of sign off on the ATP
  document itself.
• A copy of ATP report would be provided to Nodal
  officer for his reference and records.

7
General Instructions regarding Product Testing (
Details as per ATP document)

• Thin Client
• Check for Physical damage, if any and record .
• Switch ON the thin client
• Enter User Name and Password provided by HP
  Personnel
• Check for application access e.g. ACES.
• Printing through Network laser/line Printer
  and/or directly connected printer (deskjet)
• Check for physical damage, if any and record
• Switch ON the Printer
• Create a test page in Open office installed in
  Thin Client
• Fire a Print out on the Printer configured

8
Product Testing contd.

• Scanner
• Check for Physical damage, if any and record
• Switch ON the Scanner
• Take any document scan and save the document
• Open the document to verify if the scanning was
  performed properly
• Print Server
• Check for physical damage if any and record.
• Switch on the server
• Check general functionality
• Simultaneously Fire Printouts from more than one
  Thin Client to test the functionality of Print
  Queue.

9
Product Testing contd.

• Power Equipment
• Different sets of acceptance process has been
  formulated for sites
• With DG and UPS
• With UPS only
• The appropriate test process is to be chosen and
  conducted.
• The test process is designed to establish the
  following
• Out put voltage of DG and UPS at various stages.
• UPS Battery backup time of 15 minutes.
• Un-interrupted power supply change over.
• Auto start/shut down of DG in case of power
  failure.
• Manual start/shut down of DG.

10
Contact Details of Central Teams

• HP
• Landline 011- 26877966 for the ATP and training
  period
• For Hardware
• Akshat Sinha email akshat.sinha_at_hp.com
• Suresh Lodhi email sureshlodhi_at_gmail.com
• For Networking
• - Ravinder Kumar email ravinder.dhiman_at_hp.com
• For UPS and Diesel Generator sets
• - Debashish Dutta email ddutta_at_hp.com
• PWC
• Landline 011-24121419
• Abhik Chopra email abhik.chopra_at_in.pwc.com
• Tripti Batra email tripti.batra_at_in.pwc.com
• Cdr Deepak Uppal (Retd) email
  deepak.uppal_at_in.pwc.com
• Directorate of Systems
• Central Excise Service Tax
  Formations
• Shri Suresh Kumar Additional Director email
  suresh.kumar_at_icegate.gov.in
• Customs Formations

11
Operational Training

• The objective of this training is to familiarize
  users with the products installed and its usage
• This training would go hand in hand with the ATP
  drill.
• Audience
• Thin client/ Printer/Scanner All application
  users
• Diesel Generator/ UPS Admin office or
  Electrical Vendor in-charge of Electrical system
  for the building
• Print Server/ Switch Nodal Officer / Officer(s)
  familiar with IT

12
Operational Training Thin Client

• Thin Client
• How to switch ON and OFF
• Login into Thin Client
• Launch Applications Firefox (Web Browser)/
  Citrix client/ Open office
• Login in to application
• Take Printouts
• Basic Troubleshooting
• Power and LAN cables
• Monitor (TFT)/Mouse and Keyboard cables
• Powering Issues/ Keyboard or Mouse detection
• Check for Internet Protocol (IP) address
• LAN Connectivity testing

13
Operational Training Network Printer

• Network Printer
• How to switch ON and OFF
• Loading of Paper
• Take Test Printouts
• Basic Troubleshooting
• Power and LAN cables
• Check for Internet Protocol (IP) address
• Removing Paper Jam
• Toner replacement

14
Operational Training Deskjet Printer

• Deskjet Printer
• How to switch ON and OFF
• Loading of Paper
• Take Test Printouts
• Basic Troubleshooting
• Power and Universal Serial Bus (USB) cables
• Removing Paper Jam
• Toner replacement

15
Operational Training Scanner

• Scanner
• How to switch ON and OFF
• Loading of Paper
• Scanning a document
• Basic Troubleshooting
• Power and Universal Serial Bus (USB) cables
• Removing Paper Jam

16
Operational Training Print Server

• Print Server
• How to switch ON and OFF
• Login
• Scanning a document in case Scanner is connected
  to this Print Server
• Basic Troubleshooting
• Power and LAN cables
• Monitoring print queues
• Test printout to check Print queue

17
Operational Training - Switch

• Switch
• Bring to notice of Nodal officer the location of
  switches
• Handover the Rack Keys
• Identify a switch
• Basic Troubleshooting
• Call Helpdesk for troubleshooting
• Power and LAN cables connection
• Login in to Switch
• Identification of what is Console Cable and what
  purpose it is to be used
• How to switch ON and OFF switch in case
  instructed from Helpdesk

18
Operational Training Diesel Generator

• Diesel Generator
• How to switch between Auto and Manual mode
• Manual Starting procedure
• How to check for Diesel (Fuel Tank) available
  status
• Oil status
• How to read Voltage and Current meter reading
• Basic Troubleshooting
• Call Helpdesk for Troubleshooting

19
Operational Training UPS

• UPS
• Identify Input and Output Isolators
• ON and OFF position of Isolators
• How to read errors or notification on UPS LCD
  (there is a display on the UPS) screen
• Basic Troubleshooting
• Call Helpdesk for Troubleshooting and narrate the
  error on the display
• If Electrician is present Check for Input and
  output voltage