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Hellenic American Educational Foundation Athens
College Psychico College
EFQM Excellence Model
European Foundation for Quality Management
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Educational Planning Process
Identify the schools goals What type of school
do we want to be?
Self- Assessment What is the quality of
education we provide? Organize self-assessment
process Collect data Analyze and interpret
results
Develop action plans What measures must be
taken in order to improve quality?
Follow-up and evaluation of action plans What
progress have we made?
Implementation of action plans
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Why School Self-Assessment?

• To identify areas for improvement
• To improve the teaching-learning process
• To improve the organizational processes of the
  school
• To involve all concerned in the process
• To enhance human relations while working on a
  common goal
• To constantly strive for excellence

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Why use the EFQM Excellence Model?

• It is a comprehensive, systematic and regular
  review by an organization of its activities and
  results, referenced against a model of excellence
• It provides a well articulated framework for
  identifying areas for improvement and setting up
  an improvement plan with specific short and
  long-range targets

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Why use the EFQM Excellence Model?

• The EFQM Excellence Model is not based on a
  top-down approach
• It is based on the concept that everyone is
  working together to identify strengths and
  weaknesses and to implement the necessary
  improvement plans
• Everyone is co-responsible for the well-being of
  the organization

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The Nine Criteria
RESULTS
ENABLERS
Leadership
Processes
Key Performance Results
People
People Results
Policy Strategy
Customer Results
Partnerships Resources
Society Results
INNOVATION AND LEARNING
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Committed to Excellence

• Conduct Self-Assessment based on the 9 criteria
  of the EFQM Excellence Model.
• Prioritize and plan actions to address
  improvements.
• Demostrate deployment of improvement actions.

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HAEF QUALITY MANAGEMENT ORGANIZATIONAL CHART
Inter-School Direction (Diascholiki)
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QUALITY MANAGEMENT PROJECT GROUP 2008-2009

• ATHENS COLLEGE
• High School Dimitris Koutsodontis
• Middle School Olga Avgoustatou
• Elementary School Maro Vellopoulou
• PSYCHICO COLLEGE
• High School Sophia Arditzoglou
• Middle School Dimitris Tsigros
• Elementary School Pavlos Koutsoliakos
• FACILITATOR Nick Mantarakis
• ADVISOR Professor Emmanuel Kondylis

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Areas of Improvement

• Academic Program Focus on exit skills (student
  expectations, assessment, teaching methods) of
  the Elementary and Middle Schools in five schools
  subjects (Greek Language, Math, Science, English
  and ICT)
• Extra Curricular Activities Focus on
  environmental and ecological programs in order to
  increase student involvement and create a campus
  that is environment friendly.
• Policy and Strategy Focus on improving
  communication between the administration,
  teachers and students through ICT

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Time Frame 2008 - 2009

• September QM Project Group will analyze data and
  prioritize improvement projects.
• October Quality Circles will document current
  practices at each school level.
• November Each School (Athens College / Psychico
  College) will exchange information and discuss
  similarities and differences.
• December Inter-school Quality Circles (same
  level from both schools) will work together to
  propose common goals and projects.

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Time Frame 2008 - 2009

• January The Quality Circles will continue to
  work both within their own school unit and across
  school units and schools.
• February Visit by Mr. Karsten Jensen, EFQM
  licensed facilitator, to assess progress.
• March / April Quality Circles document progress
  and evidence of success.
• May Site visit by EFQM assessor for committed to
  Excellence validation.
• Conference on School Excellence

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Challenges of using the EFQM Excellence Model

• The EFQM Model had to be adapted to suit school
• needs without changing its basic structure
• The EFQM questionnaire had to be translated into
• Greek and the language adapted for use
• by schools, e.g. customer, management
• The questionnaire had to be adapted to reflect
  the
• particular needs and structure of the College

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Advantages of using the EFQMExcellence Model

• The faculty is involved in reflecting on and
  resolving problems that concern them
• The decision and responsibility taken on by the
  faculties of each school to implement change
  brings a new dynamic process to the school
• The EFQM Excellence Model is the means for
  initiating a school-wide self-assessment process
  in our school

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• Success will truly be realized when this
  process becomes internalized as
• a natural way of doing things

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ATHENS COLLEGE PSYCHICO COLLEGE
Committed to Excellence