The Future of Work and the Implications for Reward

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The Future of Work and the Implications for Reward

• Peter Thomson, Director, Future Work Forum

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Organisational Change
Past
Present
Future
Diversity Technology Informal
Rapid change Bandwidth Personalisation
Male dominated Stable Formal
External
Virtual, networked, effective
Rigid, hierarchy, paper, bureaucracy process
Flat, flexible, efficient
Organisnl
Control Obedience Discipline
Motivation Reward Recognition
Empowerment Results Coaching
Mgment
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Fitting Life around Work
FRIENDS
LIFE
FAMILY
HOBBIES
WORK
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Technology Influence on Work
PLACE
Same Different
Same Different
TIME
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Organisation design
INPUTS - WORK -
OUTPUTS
RAW MATERIAL
FINAL PRODUCT
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Business Process Re-engineering
INPUTS - PROCESS
- OUTPUTS
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Work Design Maximising Human Resources

• BPR
• Factual
• Cold, Hard
• Standard
• Transactional
• Rational

• WPR
• Emotional
• Warm, Soft
• Flexible
• Relational
• Intuitive

Improving Business Efficiency
Enhancing Human Performance
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Managing by Results

• Set measurable targets
• Monitor regularly
• Reward output not input
• Encourage shorter working hours
• Leave employee to work on own

Dont tell them HOW to do it
Tell them WHAT you want to achieve
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Motivation Theory

• Theory X vs Theory Y
• Give people responsibility
• Treat them like adults
• Allow people to learn from mistakes
• Give people the tools to do the job
• Encourage innovation
• Make work fun

More Leadership Less Management
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Technology and communications
Asynch-ronous Synch-ronous
TEXT VOICE VIDEO
PRESENCE
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Implications for HR

• Opportunity to rethink the employment
  relationship
• True HUMAN RESOURCE management
• Show how work design can improve productivity
• Introduce output measures and real objectives
• Radically review reward schemes

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Contacts

• Peter.Thomson_at_henleymc.ac.uk
• Director, Future Work Forum, Henley Management
  College
• www.henleymc.ac.uk/fwf
• Peter_at_Wisework.co.uk
• Director, Wisework Ltd
• www.wisework.co.uk
• Peter_at_Thomson.org
• http//future-of-work.blogspot.com
• Skype peterthomson46
• MSN peter_at_thomson.org