Learning About Intel Server Management 8

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Learning About Intel Server Management 8

• What Is Intel Server Management 8?
• What Can You Manage With It?
• When and Where Can You Use It?
• What Comprises It?
• How Does It Compare With Other Server Management
  Solutions?
• Who Benefits from It and Why?
• How Do You Implement It?

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Learning About Intel Server Management 8What Is
Intel Server Management 8?

• A suite of software tools and optional hardware
  components that
• Allow you to manage and troubleshoot individual
  or groups of servers
• Permit server control regardless of OS state
  (present or absent)
• Manage and reports server performance and
  inventory
• A flexible, standards-based solution that can be
• Branded with an OEMs own look and feel
• Extended by adding support for OEM components and
  devices
• Integrated with other management solutions

This feature not available for the initial
release
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Learning About Intel Server Management
8Software Tools

• Deployment tools
• Allows installation and configuration of the
  server management software
• Available via a Intel Server Deployment Toolkit
  CD
• Administration tools
• Allow administrative control of one or more
  managed servers
• Available via a Intel Server Manager Software CD
• Customization tool
• Allows branding of the installation process and
  software console UIs
• Available via an OEM Branding Kit you can order
  from Intel through your field representative

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Learning About Intel Server Management
8Software and Hardware Components

• Provides observation and measurement of server
  software and hardware
• Administration tools interact with
• Server OS to gather software instrumentation
  information
• Server hardware to gather hardware
  instrumentation information
• Fundamental hardware instrumentation capabilities
  available via Intel server hardware
• Extended hardware capabilities available via
  optional modules
• Intel Management Module Professional Edition
• Intel Management Module Advanced Edition

Professional Edition
Or
Advanced Edition
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Learning About Intel Server Management
8Compliance with Industry Standards

• Major industry task forces
• Internet Engineering Task Force (IETF)
• Distributed Management Task Force, Inc. (DMTF)
• Their purpose is to create initiatives that
• Govern the definition of management
• Establish and maintain standards for
  interoperability
• Modeling management data and its measurement
• Alerting of management conditions for hardware,
  firmware, and software
• Encoding, transport, and presentation of
  management information

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Learning About Intel Server Management
8Supported Standards and Initiatives

• Intel Server Management 8 supports
• Data Models and Instrumentation
• SNMP (network and device level)
• DMTF
• CIM (systems, network, applications, and
  services)
• SMBIOS (BIOS level)
• IPMI (hardware component level)
• Alerting
• Alert Standard Format (ASF)
• Alert on LAN I and II
• Transport Protocol
• SNMP
• HTTP
• Presentation
• HTML with SSL
• CLI with SSH

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Learning About Intel Server Management 8What
Can You Manage With Intel Server Management 8?

• You can manage
• Software components
• Applications
• Operating system
• Firmware
• Hardware components
• Chassis
• Server board
• Intel RAID controllers
• Peripherals

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Learning About Intel Server Management 8Managed
Software Components

• Applications and operating systems
• Both comprise processes and services
• Administrative tools allow management of both
• Process management includes
• Viewing process status
• Terminating processes
• Service management includes
• Starting and stopping services
• Monitoring all or individually selected services
• Viewing service status
• Alerting when service status changes
• Firmware Administrative tools allow viewing of
  firmware versions

Applications
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Learning About Intel Server Management 8Managed
Subsystems and Components

• Monitors the health and performance of critical
  components
• Subsystems and sample components include
• Processing (processors and memory)
• Storage (RAID controllers and disks)
• I/O (NICs)
• Cooling (fans)
• Power (power supplies)
• Component health refers to operating conditions
  of the components
• Sample conditions include
• Temperature
• Voltage levels
• Memory errors
• Fan speed
• RAID health, etc.

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Learning About Intel Server Management 8When
Can You Use Intel Server Management 8?

• Its flexibility lets you manage servers
• Using different management approaches (proactive
  or reactive)
• Using information from different points in time
  (present or past)
• Involving different server states (server up or
  down)

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Learning About Intel Server Management
8Proactive Management

• Controlling the server
• Boot or reboot server
• Shut down and wake up server
• Examining the server
• View hardware and software performance
• View system logs
• Reporting on the server
• Create hardware and software inventory data
• Export data to XML files
• Maintaining the server
• Download and install packages
• Flash BIOS versions and download drivers

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Learning About Intel Server Management
8Reactive Management

• Monitoring the server and sending alerts
• Server health and performance (software and
  hardware)
• Server security and inventory
• Alerting includes
• Sending notices
• Performing actions
• Troubleshooting the problem
• Diagnosing the cause and determining the
  corrective action
• Repairing and validating the correction

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Learning About Intel Server Management 8Current
and Historical Management

• Monitors server health and performance
• Provides the ability to assess
• Current server performance (for reactive
  management)
• Server performance over time (for proactive
  management)
• You can
• Choose performance counters to monitor hardware
  and software performance
• Specify the
• Operating thresholds for the counters to monitor
  against
• Time period for the counters (seconds, minutes,
  or hours)
• Frequency rate (how often you sample)
• Retain performance history for up to 7 days

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Learning About Intel Server Management 8In-Band
and Out-of-Band Management

• Server states include
• OS is "present" or running(In-band management)
• OS is "absent" or non-responsive/down(out-of-band
  management)
• Administration tools allow you to manage a server
  proactively or reactively in either state

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Learning About Intel Server Management 8In-Band
Management

• Ability to manage, monitor, and troubleshoot
  entire server system
• Possible Problems Software or hardware outside
  of tolerance
• Diagnose the source of the problem (software or
  hardware)
• Isolate through iterative testing
• Software monitor and assess processes by
  checking
• CPU time
• Memory usage
• Virtual size, handles, and threads for each
  process including the ability to terminate them
• Hardware
• Run diagnostic tests
• Isolate faulty component via results
• Look up in inventory, ordering, and replacing the
  component
• Rerun diagnostics to verify

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Learning About Intel Server Management
8Out-of-Band Management

• Ability to troubleshoot server hardware
• Possible Problems
• OS crash and/or non-critical hardware faults
• OS down and hardware down
• Diagnose the source of the problem
• Isolate through iterative testing
• Run diagnostic tests
• Isolate faulty component via results
• Look-up in inventory, ordering and replacing the
  component
• Rerun diagnostics to verify

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Learning About Intel Server Management 8Where
Can You Use Intel Server Management 8?

• It can manage
• Individual servers
• Server workgroups
• Enterprise environments

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Learning About Intel Server Management
8Managing an Individual Server

• Locally on the server
• Single node management of a local server
• Management console running directly on the server
• Remotely
• Indirect management through an administrative
  server
• Two types of consoles
• Stand alone console on the administrative server
• Web-based console on a client device (workstation
  or notebook)
• Communication connections
• Over a network
• Over serial connection

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Learning About Intel Server Management
8Managing Server Workgroups

• Two types of workgroups
• Homogenous groups with same or similar
• Hardware architecture
• Software architecture
• Heterogenous groups with different architectures
• Intel Server Management 8 can manage
• Intel IA-32, IA-32e, Itanium, and Blade
  architectures
• Other standards-compliant, third-party
  architectures
• Microsoft Windows and Linux operating systems

Itanium and Blade architectures not supported
at the initial release
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Learning About Intel Server Management
8Managing Within an Enterprise

• Enterprise includes other diverse devices
• Infrastructure devices
• I/O devices
• Clients
• Intel Server Management 8 can integrate with
  enterprise management software consoles that
  support industry standards

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Learning About Intel Server Management 8What
Comprises Intel Server Management 8?

• It comprises
• Hardware components
• Software tools
• The tools available and their capabilities are
  dependent upon
• The level of hardware support a server provides
• The type of OS the server is running (Windows or
  Linux)

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Learning About Intel Server Management
8Hardware Components
Onboard Platform Instrumentation

• Consist of one of three possible levels
• Onboard Platform Instrumentation, hardware
  instrumentation built in to
• The chassis
• The server board
• Choose an optional Intel Management Module
• Modules plug into the server board for greater
  capabilities
• Two modules available
• Intel Management Module -Professional Edition
• Intel Management Module -Advanced Edition

Professional Edition
Or
Advanced Edition
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Learning About Intel Server Management 8Onboard
Platform Instrumentation

• Management capabilities with
• Operating system present
• Full software monitoring and alerting (processes
  and services)
• Basic hardware managementand control of
• Chassis
• Server board
• Intel RAID
• Operating system absent Basic hardware
  management and control only

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Learning About Intel Server Management 8Intel
Management Module Professional Edition

• Management capabilities
• Same baseline capabilities as Onboard Platform
  Instrumentation
• Adds more hardware management support including
  coverage for
• Redundant fans and power supplies
• Current consumption
• Enhanced thermal management
• Hot swap backplanes
• Enhanced memory management features (sparing and
  mirroring)
• Support for serial communication
• Serial port-based management
• Serial redirection over LAN
• Support for SNMP via agent
• Full IPMI 2.0 compliance

Front View
Back View
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Learning About Intel Server Management 8Intel
Management ModuleAdvanced Edition

• Provides same capabilities as the Professional
  Edition
• Hardware instrumentation and management
• Serial communication
• Additional features
• Embedded support for
• SNMP and Telnet
• SMTP e-mail alerts
• Keyboard, video, and mouse redirection
• Web server and its user interface
• Dedicated NIC for server management

Front View
Back View
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Learning About Intel Server Management
8Software Tools

• Consists of three types of tools
• Deployment tools
• Administration tools
• Customization tool

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Learning About Intel Server Management
8Deployment Tools
Intel ServerDeployment Toolkit

• Intel Express Installer (Microsoft Windows
  only)
• Makes it fast and easy to install the latest
  software and drivers
• Detects the hardware configuration and recommends
  the right drivers
• Provides a checklist interface that allows
  component selection
• System Utilities and Viewers
• Firmware update utility
• FRU/SDR utility
• Save and restore system configuration utility
• SEL and FRU viewers
• System configuration wizard (board specific)
• OS Drivers

Managed Server
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Learning About Intel Server Management
8Administrative Tools

• Consists of the following
• Server and administrator consoles
• Advanced remote server control viewer
• Command line interface (CLI)
• Intel Server Maintenance and Reference Training
  Tool CD (Intel SMaRT Tool)

Intel ServerManager
Administrative Server
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Learning About Intel Server Management 8Server
and Administrator Consoles

• Both consoles have similar features, different
  scope
• Server console allows local server management
• Administrative console allows remote management
  across all managed servers
• Both consoles provide
• Single point for managing a server
• Real-time server monitoring, control, and
  reporting on software and hardware
• Administrative console also
• Supports operations on individual managed servers
  or across groups
• Runs on administrative server or via a browser on
  another computer
• Available with simple platform instrumentation or
  management modules
• Console recognizes hardware capability and
  automatically supports it

Managed Server
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Learning About Intel Server Management
8Advanced Remote Server Control Viewer

• Provides
• Remote control of keyboard, display (text or GUI)
  and mouse
• Supports one KVM connection at a time
• Only available with Advanced Module present
• Can launch
• From the Administrative console
• As a stand alone application

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Learning About Intel Server Management 8Command
Line Interface (CLI)

• Recognizes UNIX-like commands for managing
  servers
• Supports
• Scripting to easily automate server management
  tasks over a large number of servers
• Data redirection to flat files for historical
  analysis
• Available over serial and LAN connections
  (follows IPMI-over-LAN industry standard)
• Can run within
• A Windows command (cmd) line
• A Unix shell such as csh or ksh
• A Telnet application that connects to a
  SOCK_STREAM socket

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Learning About Intel Server Management 8Intel
SMaRT Tool

• The Intel Server Maintenance and Reference
  Training Tool (Intel SMaRT Tool)
• Serves as a service portal for marketing,
  training, and support
• Provides specific information on, and tools for,
  Intel server products
• Localized versions available
• Customizable to provide branded UI
• Features include
• Interactive overviews of over 50 server products
• Technical tool links for aiding integration and
  servicing
• Library and portal for access to marketing and
  technical documents and websites
• Can launch from Administrator console or as stand
  alone application in a Windows environment only

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Learning About Intel Server Management
8Customization Tool

• Consists of an OEM branding kit
• Kit enables branding of
• Management consoles and viewers
• Administrative and server consoles
• Advanced remote server control viewer
• Installation Programs
• Administrative and server consoles
• Agents
• Documentation
• User documentation
• Online help

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Learning About Intel Server Management 8How
Does Intel Server Management Compare With Other
Solutions?

• How does Intel Server Management 8 compare to
  previous versions?
• How does it compare to other server management
  solutions?
• What other solutions is it compatible with?

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Learning About Intel Server Management 8How
Does Intel Server Management 8 Compare to
Previous Versions?
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Learning About Intel Server Management 8Intel
Server Management Comparison (cont.)
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Learning About Intel Server Management
8Comparison Summary Between Versions of Intel
Server Management

• In general, Intel Server Management 8
• Is easier to use
• Simpler installation and configuration
• Uses a single console rather than a collection of
  different tools (PIC, DPC, CSSU, etc.)
• Has broader capabilities by adding coverage for
• Extended memory, RAID, and PCI Hot Plug
• Power and thermal management
• Applications and OS (processes and services)
• Is more flexible
• Choose your level of hardware management
  capability
• Ability to brand and customize software

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Learning About Intel Server Management 8How
Does Intel Server Manager 8 Compare to Other
Solutions?

• It offers
• Single, Web-based administrative console to
  manage Intel servers boards, chassis, RAID, and
  power
• Latest standards-based information gathering,
  alerting, and system recovery through CIM, WBEM,
  WMI, AOL, WOL, SNMP, IPMI, SMBIOS, etc.
• IPMI Server manageability Ability to manage
  servers regardless of OS status (OS present or
  absent)
• Multiple language support English, Japanese,
  French, German, Spanish, Italian, Brazilian
  Portuguese, Simplified Chinese, Russian

This release available in Japanese, German and
Russian. Additional languages will be available
in an updated release.
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Learning About Intel Server Management 8What
Other Solutions Is It Compatible With?

• Interoperable with other industry standard based
  consoles (SNMP, CIM, IPMI)
• HP OpenView
• IBM Tivoli
• CA Unicenter
• Integrates with Enterprise consoles that support
  industry standards
• Upgrade path to LANDesk management products
  including
• LANDesk Server Manager
• LANDesk Management Suite

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Learning About Intel Server Management 8Who
Benefits From Intel Server Management 8 and Why?

• Customers
• Receive service levels they expect
• Maintain their satisfaction and reward provider
  with continual or additional business
• System administrators
• Avoid costly down time
• Promote operating efficiency by effectively
  managing server resources
• OEMs
• Provide a capable, secure, and flexible solution
  to their end users
• Can brand and customize Intel Server Management 8
• Create a hybrid management solution using it as a
  building block

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Learning About Intel Server Management 8How Do
You ImplementIntel Server Management 8?

• Customizing Intel Server Management 8
• Deploying Intel Server Management 8
• Administering Intel Server Management 8

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Learning About Intel Server Management
8Customizing Intel ServerManagement 8

• Branding the user interface
• Administrative and Server Consoles
• Advanced Remote Server Control Viewer
• Intel SMaRT Tool
• Branding the documentation
• Branding inline help
• Branding the print documentation
• Branding the installation process

The Intel SMaRT Tool is branded using its own
tool kit available to OEMs
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Learning About Intel Server Management
8Deploying Intel Server Management 8

• Choose a management networking strategy
• Determine your management needs
• Assess your server environment
• Choose the right networking strategy
• LAN access (Direct, via VPN)
• Remote LAN access (via VPN, secured with SSL)
• Serial access
• Setup the Administrative Server
• Install the administrative server software
• Configure the administrative server
• Discover the managed servers
• Validate management control of the managed
  servers

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Learning About Intel Server Management
8Deploying Intel Server Management 8 (cont.)

• Set up an Intel Server Management 8 managed
  server
• Install, update and configure an Intel Management
  Module
• Install the managed server software
• Configure the managed server
• Set up Intel Server Management 8 on legacy Intel
  Servers
• Configure the legacy server for management
• Add the legacy server to the administrator console

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Learning About Intel Server Management
8Administering Servers Using Intel Server
Management 8

• Manage and troubleshoot the server platform
• Server hardware
• Server operating system
• Server applications
• Manage and troubleshoot the server interactions
• Server communications
• Server storage