USING INFORMATION PRODUCTS WITH CLIENTS

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USING INFORMATION PRODUCTS WITH CLIENTS

• Lanark Renfrew LMI Forum
• Carleton Place Fri. Feb 16, 2007
• Bruce Rosove

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The Need for Career Development Services In Using
LMI

• Information is necessary
• but its not enough

Lanark Renfrew LMI Forum, Carleton Place Fri. Feb
16, 2007
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(No Transcript)
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LMI Impact Reduced If Assistance Not Provided

• 30 studies and reports analysed.
• LMI has an impact on career developmentif used
  with assistance
• Use of LMI with the assistance of a
  counsellormore effective than a
  computer-assisted program.
• May shorten period of unemployment.

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Studies of the Impact of LMI on Career Choice

• Limitations of these studies make it difficult
  to generalize the results. But
• They confirm the importance of LMI in the career
  development process.
• Other important factors include the quantity and
  quality of information to be disseminated.
• Further research needed to improve methodology to
  measure impact of LMI.

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Governments Investments

• 121,000 PSE students left college or university
• 41 because of a bad program fit
• Almost 50,000 students dropped out of programs
  that did not fit their needs or interests.
• In 98/99 governments spent 17,879 for each
  student in PSE. Statistics Canada
• 1 Culture, Tourism and the Centre for Education
  Statistics Research Papers Who pursues
  postsecondary education, who leaves and why
  Results from the Youth in Transition Survey, p 17
  Table 6 Nov 2004 Cat. No. 81-595-MIE2004026

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Students/Families Investment

• In 2001-2002 PSE students median spending on
  tuition, living expenses, books and supplies was
• University Students 11,200
• College students 9,330
• CEGEP Students 4,550
• The People, Education Expenditures Statistics
  Canada, Date published 2003-05-26 date modified
  2004-09-30 at http//142.206.72.67/02/02c/02c_00
  1_e.htm

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Bringing Consistency
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The Six Guidelines

• 1. Service Delivery Environment
• 2. Funding
• 3. Determining Target Group Needs
• 4. Delivery Strategies
• 5. Skilled Staff Employment Counsellors Career
  Counsellors
• Career
  and Employment Info Specialists
• 6. Marketing and Communication

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FLMM Career and LMI Service Delivery Guidelines

• http//www.flmm-lmi.org
• Click on Publications and
• Go to
• Career and LMI Service Delivery GuidelinePDF

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CAREER PRACTITIONER ROLES

• CAREER COUNSELLOR (help clients choose an
  occupation or develop a training plan)
• EMPLOYMENT COUNSELLOR (help clients plan and
  prepare for their job search)
• CAREER AND EMPLOYMENT INFORMATION SPECIALIST
  (CEIS) (help clients or staff find the
  information they need)
• NEEDS DETERMINATION OFFICER (determine what
  employment services are needed by clients and
  refer them to same)
• CASE MANAGER (track clients progress)
• MANAGER OR SUPERVISOR

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IF YOUR CLIENT SAYS.

• WHAT CAREER OR LMI PRODUCT(S) WOULD YOU
  RECOMMEND?

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ASSUMPTIONS FORIF YOUR CLIENT SAYS.

• CLIENTS CAN USE THE INFORMATION RESOURCE CENTRE
  AND BE REFERRED TO PROGRAMS
• YOU CAN SPEND A FEW MINUTES HELPING THE CLIENT

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IF YOUR CLIENT SAYS

• I just need a job now
• 1.WHAT WOULD YOU ASK? AND2.WHAT CAREER OR LMI
  PRODUCT(S) WOULD YOU REFER HIM TO?

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IF YOUR CLIENT SAYS

• I dont know how to organize myself for my job
  search
• 1. WHAT WOULD YOU ASK? AND2. WHAT CAREER OR
  LMI PRODUCT(S) WOULD YOU REFER HER TO?

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IF YOUR CLIENT SAYS

• I dont have a clue how to write a resume
• 1. WHAT WOULD YOU ASK? AND2. WHAT CAREER OR
  LMI PRODUCT(S) WOULD YOU REFER HIM TO?

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IF YOUR CLIENT SAYS

• Im scared to death and dont know how to handle
  job interviews
• 1. WHAT WOULD YOU ASK? AND2. WHAT CAREER OR
  LMI PRODUCT(S) WOULD YOU REFER HER TO?

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IF YOUR CLIENT SAYS

• I DONT KNOW WHAT TYPE OF WORK I WANT TO DO.
• 1. WHAT WOULD YOU ASK? AND2. WHAT CAREER OR
  LMI PRODUCT(S) WOULD YOU REFER HER TO?

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IF YOUR CLIENT SAYS

• Id like to take some training
• 1. WHAT WOULD YOU ASK? AND2. WHAT CAREER OR
  LMI PRODUCT(S) WOULD YOU REFER HER TO?

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USING INFORMATION PRODUCTS WITH CLIENTS

• SUMMARY
• LMI IS EFFECTIVE IF USED WITH ASSISTANCE
• CAREER DEVELOPMENT SERVICES ARE IMPORTANT TO
  ECONOMY AND TO SOCIETY
• CAREER DEVELOPMENT PRACTIONERS NEED TO BE ABLE TO
  REFER CLIENTS TO CAREER OR LMI PRODUCTS THAT
  ADDRESS SIX KEY TASKS

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Tasks That Information Products Can Help Address

• 1. Explore career options. 
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• 2. Explore training options.
• 3. Find Jobs Available
• On Job Listings Sites
• On Employers Web Sites
• Using Search Engines, Surfing the Net.
• Through Networking
• 4. Learn Job Interview Skills.       
• 5. Learn Resume Writing Skills. 
• 6. Plan Job Search. 

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USING INFORMATION PRODUCTS WITH CLIENTS

• THANK YOU
• QUESTIONS?