Van Luong, Jyri Kuokka, Jorgen Gilbertson, Heather Sager, Gillian Guthrie

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Van Luong, Jyri Kuokka, Jorgen Gilbertson,
Heather Sager, Gillian Guthrie
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LeMay Annual Car Show

• Only one day each year
• Gathering automobile enthusiasts
• Expanding vast social networks
• 450 volunteers
• Attracts 10,000 people

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Purposes Boundaries

• 87-Acre Lot
• Limited space for car displays
• Purposes
• Public viewing of historical automobiles.
• Unique-Club Membership.
• Educational

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Defining the Problems

• Marymount Entrance Bottleneck
• Causes
• Ticket process
• Registration process
• Entrance Flow

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As-Is Present Process

• A representation of the current process
• Why we focused on entrances
• What we are accomplishing with this model
• Able to understand the process of the main
  entrances.
• Able to identify where possible bottlenecks are
  located
• Pinpoint where possible changes can be made

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As-Is Present Process
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Solution to Improve Process

• Pre-registration system
• Online registration display-car processing
• Printable barcoded document w/ registration
• Ticket sale included in price
• Separate line/pre-registrees take precedence

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To-Be Recommended Process
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To-Be Recommended Process

• Pre-registering cars will improve the process
• Getting cars to pre-register

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Future Recommendations

• Look into reserving spaces through web
• Make marked display spots for cars
• Charge money for preferred display spots

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Online Ticketing Information

• Solution Provider Vendini
• TicketAgent
• www.vendini.com/solutions

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TicketAgent Box Office Sales

• Complete System

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Dashboard Registration

• Print Tickets
• inkless printer
• Unique Barcode for each car
• Saves Time, Smooths Flow!

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Acknowledgements

• Stacy Vogel
• Trudy Cofchin
• LeMay Car Museum
• Volunteers

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QUESTIONS?