BUILDING SMART COMMUNITIES:

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BUILDING SMART COMMUNITIES THE SIGMA-MIMOS
EXPERIENCE
by Unnikrishnan Menon umenon_at_mimos.my
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PRESENTATION OUTLINE
Who Are We?
What is A Smart Community?
Our Smart Community Framework
Case Study Community2Community
Case Study Business2Community
Case Study Government2Community
Case Study Community2Government
Challenges in Building Smart Communities
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Who are WE?

• Evolved from IT Policy Development, MIMOS Berhad
• Experienced in ICT4D strategy development - being
  the former NITC Secretariat
• Backed by the intellectual capital of MIMOS
  Berhad which has over 20 years experience in the
  field of ICT.
• To be positioned as a self-financing business
  unit in MIMOS Berhad
• Focus Area Thought and Do Leadership - a
  combination of
• Strategy Development Strategic thinking
• Innovation Management Innovative doing
• Action Research Knowledge and
  information-driven

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What is A Smart Community? A Networked
Community that Utilizes Information/Knowledge to
Improve Its Quality of Life

• The Key Elements of A Smart Community Are
  
• Connectivity The technology that enables a smart
  community to network.
• Content Applications The information that
  flows in the network
• including life changing applications
• Community Connections Relationships developed
  through purposeful communications

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SMART COMMUNITY FRAMEWORK
Community To Government
Government To Community
G2C
C2G
Integrated Smart Community
Community To Community
Business To Community
B2C
C2C
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SMART COMMUNITY FRAMEWORK
Case Study The USJ18 Nwatch Pilot
Community To Government
Government To Community
G2C
C2G
Vision Smart City
Community To Community
Business To Government
B2C
C2C
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Objectives

• To enhance the security of the community by
  leveraging on ICT for enhancing the effectiveness
  of neighborhood watch
• To forge social cohesiveness through information
  sharing via the eGroup and eForum
• To increase public awareness of the potential of
  ICT applications to enhance the quality of life.

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USJ18 Nwatch Portal
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USJ18NWatch Crime Reporting Community
Applications

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Effectiveness of USJ18NWatch
STATISTICS ON HOUSE BURGLARIES - 165
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STATISTICS ON CAR THEFTS - 145
Effectiveness of USJ18NWatch
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SMART COMMUNITY FRAMEWORK
Community To Government
Case Study The eBizX Pilot
Government To Community
G2C
C2G
Vision Smart City
Community To Community
Business To Community
B2C
C2C
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Objectives

• Implement e-Business applications within the
  Subang Jaya community for accelerating local
  economic growth
• To facilitate ICT capacity building for local
  businesses

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Components of e-BizX
Business Conceptual Model
Resident
Merchant
e-INTEGRATION
Promotion
Community Promotion
Business Development
CAPACITY BUILDING
Application
Loyalty System
Map-Based Directory
E-Mail Marketing
HRD Exchange
E-Commerce / Barter
Technical Conceptual Model
Web Browser
Map-Viewer
PROJECT MANAGEMENT
iVEST Services
Xchange Services
Map-Portal Services
Technical Integration
Portal Hosting
Portal Integration
Monitoring
Member Profile
Business Data
Web Content
Map-Related Data
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Components of e-BizX
Business Conceptual Model
Resident
Merchant
e-INTEGRATION
Promotion
Community Promotion
Business Development
CAPACITY BUILDING
Application
Loyalty System
Map-Based Directory
E-Mail Marketing
HRD Exchange
E-Commerce / Barter
Technical Conceptual Model
Web Browser
Map-Viewer
PROJECT MANAGEMENT
iVEST Services
Xchange Services
Map-Portal Services
Technical Integration
Portal Hosting
Portal Integration
Monitoring
Member Profile
Business Data
Web Content
Map-Related Data
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Components of e-BizX
Business Conceptual Model
Resident
Merchant
e-INTEGRATION
Promotion
Community Promotion
Business Development
CAPACITY BUILDING
Application
Loyalty System
Map-Based Directory
E-Mail Marketing
HRD Exchange
E-Commerce / Barter
Technical Conceptual Model
Web Browser
Map-Viewer
PROJECT MANAGEMENT
iVEST Services
Xchange Services
Map-Portal Services
Technical Integration
Portal Hosting
Portal Integration
Monitoring
Member Profile
Business Data
Web Content
Map-Related Data
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Components of e-BizX
Business Conceptual Model
Resident
Merchant
e-INTEGRATION
Promotion
Community Promotion
Business Development
CAPACITY BUILDING
Application
Loyalty System
Map-Based Directory
E-Mail Marketing
HRD Exchange
E-Commerce / Barter
Technical Conceptual Model
Web Browser
Map-Viewer
PROJECT MANAGEMENT
iVEST Services
Xchange Services
Map-Portal Services
Technical Integration
Portal Hosting
Portal Integration
Monitoring
Member Profile
Business Data
Web Content
Map-Related Data
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Components of e-BizX
Business Conceptual Model
Resident
Merchant
e-INTEGRATION
Promotion
Community Promotion
Business Development
CAPACITY BUILDING
Application
Loyalty System
Map-Based Directory
E-Mail Marketing
HRD Exchange
E-Commerce / Barter
Technical Conceptual Model
Web Browser
Map-Viewer
PROJECT MANAGEMENT
iVEST Services
Xchange Services
Map-Portal Services
Technical Integration
Portal Hosting
Portal Integration
Monitoring
Member Profile
Business Data
Web Content
Map-Related Data
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SMART COMMUNITY FRAMEWORK
Community To Government
Government To Community
G2C
C2G
Vision Smart City
Case Study The MDS VAE
Community To Community
Business To Government
B2C
C2C
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Objectives

• Links all members of the development community
  using an ICT platform to increase efficiency and
  reduce time required for approval of development
  projects.
• Improves the speed and quality of the approval
  process by applying workflow and document
  management systems upgrading skill sets of
  users creating a Knowledge Management protocol
  for retained learning within the community.
• Allows members of the community to interact
  bilaterally, multilaterally and collectively
  through a live repository of active project
  data (submissions from Public) and passive
  project information (technical guidelines for
  approval).

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Inception
Proposal is submitted for Development Order (DO)
approval to check proposed project population
density,plot ratio, zoning (land use), setback,
parking and other community planning guidelines 3
to 6 months (average time)
Submit D.O.
Submission of Building Plans for approval in
Uniform Building By-Laws, fire, safety and other
technical requirements 6 to 18 months (minimum
time)
Project commences with Developer and team of
Consultants acquiring land and preparing proposal
for submission
Submit B.P.
Completion of Building as per Approved Plans and
certified fit for public use 2 months (average)
Commencement of construction with award of Main
Contractor and Sub-contractors.
Construct
Total Approval Time for DO BP currently between
9 to 24 months (average)
CFO
Major Construction Milestones
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Approval Stage - D.O. Submission
Common Database
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Objectives

• Facilitates decision making in local sustainable
  development issues by creating an integrated
  system and a moderated deliberation process
• Bridges the communication gap between the
  community and the local council.
• Capacity building of the community through
  interactive e-Learning.

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GENERIC LA21 COMPONENTS
PARTNERSHIPS
VISIONING
COMMUNITY BASED ISSUE ANALYSIS
TACIT KNOWLEDGE
Face to Face Mechanisms
Face to Face Mechanisms
IMPLEMENTATION
MONITORING
EVALUATION
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iDEMMOS Virtual Workflow
PARTNERSHIPS
VISIONING
e-Publicity e-Affiliate e-Learning e-Moderator
COMMUNITY BASED ISSUE ANALYSIS
e-Visioning
e-Agenda e-Forum e-Webcast e-Decision Support
Sys
TREASURY OF KNOWLEDGE
IMPLEMENTATION
MONITORING
EVALUATION
e-Survey MyKAD e-Mayor
e-Evaluation e-Award
e-Bulletin e-Tracking
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SMART COMMUNITY CHALLENGES
COMMUNITY
Tri-Sector Partnership
CONTENT APPLICATION
CONNECTIVITY
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CHALLENGES

• Ensuring compliance with the holistic 3Cs
  framework for building Smart Communities
• Ensuring sustainability of the original pilot and
  its replication/up-scaling in other communities
• Equipping marginalized segments of Malaysian
  society with the necessary skills to use
  information and local content to improve their
  quality of life
• Creation of a framework for Win-Win-Win
  partnerships
• Incorporating relevant performance measurement
  and impact studies to ensure achievement of goals.

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THANK YOU