Summer Work Term 2006

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• Summer Work Term 2006
• by Carmelle Kenny

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Overview of Business

• Type
• Gift Shop and Restaurant
• Location
• Off of South Drive in Birds Hill Park or
• Oakbank area
• Size
• A carriage house located on 6 acres of landscaped
  grounds and gardens
• Management Structure
• Privately owned
• Approximately 70 employees for restaurant, gift
  shop, banquets
• Clientele
• Caters to all ages, but most are between 40 and
  60 years of age.
• Couples wanting to have their wedding ceremony
  and reception on the grounds

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My Responsibilities

• Gift Shop
• Sales
• Price and organize inventory
• Answer customer inquiries
• Closing duties and balance reports
• Take reservations for the restaurant
• Marketing
• Update email database
• Create reference guide for staff
• Distribute brochures and posters
• Farmers Market
• Update webpage and create posters
• Liaison between campground hosts in Birds Hill
  Park and Farmers Market coordinator
• Put up directional signs every Friday and
  Saturday morning

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Other Responsibilities

• Serve ice cream
• Work in the dish pit (once only!)
• Feed the animals in the petting zoo

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Events

• Farmers Market
• Every Saturday
• Coordinate and help vendors
• Many customers in gift shop, restaurant, and
  market
• Coordinating Farmers Market alone!
• August 19th, 2006
• Early morning, but lots of fun!
• Mothers Day Brunch
• Very, very busy

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Professional Gains

• Improved skills
• Organizational
• Time management
• Customer service
• Telephone
• Interpersonal
• Retail experience
• Handling cash
• Working a till
• Balancing reports and daily cash sheets
• Gained leadership skills
• Working alone at the Farmers Market
• Help new employees
• Marketing for a small business and large outdoor
  event
• Learned how much work, stress, and patience is
  needed in running a business!

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Personal Gains

• Confidence
• Creativity
• Friendships
• Store and restaurant staff
• Farmers Market vendors
• Inspiration and ideas for future business plans
  of my own
• Entrepreneurial spirit

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Other Points of Interest

• Head Chef at Pineridge Hollow is Angela Baschuk,
  RRC Culinary Arts Grad.
• Pineridge Hollow has a second gift shop at the
  corner of Academy Rd. and Borebank St. in
  Winnipeg.

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Conclusion

• Working with fun people
• A variety of responsibilities
• Many new and improved skills
• A Great Learning Experience!

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Thank you!