Flow Chart Fixation

1
Flow Chart Fix-ation

• Or what we learned about the schedule build
  through quality tools

2
The Process

• Quality Tool explained at CIT training

3
The Process

• Quality Tool explained at CIT training
• Deans office staff met and flow charted the
  process as we saw it

4
The Process

• Quality Tool explain at CIT training
• Deans office staff met and flow charted the
  process as we saw it
• Identified problem areas

5
The Process

• Quality Tool explain at CIT training
• Deans office staff met and flow charted the
  process as we saw it
• Identified problem areas
• How many loops?
• Where do input error tend to occur?
• Where do we need to count/evaluate/collect data?
• How long does each loop take?
• Where are the bottlenecks?

6
The Process

• Quality Tool explain at CIT training
• Deans office staff met and flow charted the
  process as we saw it
• Identified problem areas
• Brought in our stakeholders
• Administrative Assistants
• Department Chairs

7
(No Transcript)
8
The Process

• Quality Tool explain at CIT training
• Deans office staff met and flow charted the
  process as we saw it
• Identified problem areas
• Brought in our stakeholders
• Used stakeholder feed back to revise the process

9
The Process

• Quality Tool explain at CIT training
• Deans office staff met and flow charted the
  process as we saw it
• Identified problem areas
• Brought in our stakeholders
• Used stakeholder feed back to revise the process
• Asked questions of AA

10
The Process

• Quality Tool explain at CIT training
• Deans office staff met and flow charted the
  process as we saw it
• Identified problem areas
• Brought in our stakeholders
• Used stakeholder feed back to revise the process
• Asked questions of AA
• Revised the Process

11
(No Transcript)