Net Consulting Business Unit SM System Management

1
Net Consulting Business Unit SMSystem
Management

• Manager Bu SM Alexandru Taracila,
  alextara_at_netconsulting.ro
• Summary of core competences
• IT Service Management
• IT System Management
• Network Management
• Experienced implementation of above processes
  using HP OpenView, Cisco Works, Microsoft, Open
  Source software suites

2
Net Consulting Business Unit SMSystem
Management

• Summary of products/competences
• Expertise in IT Service Management
• Designing or optimizing IT organization
  processes according to ITIL best practices and
  implementing them in HP Open View Service
  Desk/Service Manager. Integrating existing
  monitoring tools into Service Desk
• Expertise in IT System Management
• Implementing a management framework regarding
  hardware, software and applications which forms
  an IT System. This includes fault management,
  configuration management, performance management
  using HP Open View suite, Microsoft or Open
  Source. Also implementing customized fault and
  performance monitoring of a specific hardware,
  operating system or application, by developing
  monitoring scripts.
• Expertise in Network Management
• Activities, methods, procedures, and tools that
  have relevance to the operation, administration,
  maintenance, and provisioning of networked
  systems. Current implementations are done with HP
  Open View, Cisco Works and Open Source.

3
Net Consulting Business Unit SMSystem
Management

• Summary of references
• Raiffeisen Bank Romania
• CECBank
• Transilvania Bank
• Banca Romaneasca
• Bancpost - EFG

4
Net Consulting Bu-SM - Strategy

• High Priority Goals
• Increasing the Competences in designing and
  optimizing IT organization processes according to
  ITIL best practices
• Increasing the Competences in very complex
  systems and applications management / monitoring,
  adding customization approach
• Developing competences in high level business
  application management from HP solutions (former
  Mercury products)