HSCI 615 Essential Concepts

1
HSCI 615Essential Concepts

• Basic knowledge and skills needed to understand
  and apply information systems to management
  problems

2
General Systems Theory

• Human systems
• Man-machine systems
• Basic concepts
• Unity or integrity of a system
• Complexity
• Hierarchical structure
• Stability equilibrium
• Deterministic or probabilistic
• Viewing not just the parts, and not just the
  whole, but rather the spectrum of relationships

3
Parts of a System

• Inputs Conversion Process Output
• Feedback
• Open system impact of environment social,
  economic, political
• Cybernetic or self-regulating systems
• Sensors
• Monitor
• Control unit

4
Management Control and Decision-Support Systems
in HSO

• Cybernetic System
• Sensor gather data
• Monitor compare data to standards internal or
  external
• The control function impact attributes of
  inputs or conversion process

5
Inputs
Conversion Process
Outputs
Control
Sensor
Monitor
Standards
6
Information for Management Control

• Characteristics of Useful Management Information
• Information not data
• Relevant
• Sensitive
• Unbiased
• Comprehensive
• Timely
• Action-oriented
• Uniform
• Performance-targeted
• Cost-effective

7
Principles of Information Resources Management

• Treat information as an essential organizational
  resource
• Obtain top-executive support for information
  systems planning and management
• Develop a strategic vision and plan

8
Change Management

• The management of change is one of the most
  challenging aspects of information systems
  design, selection, implementation and management
• Respect the reality that when it comes to
  information systems, you have to respect peoples
  beliefs, attitudes motivation, comfort level,
  feeling of well being and other soft aspects of
  information management.