Getting to the Heart of FamilyCentered Care

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Getting to the Heart ofFamily-Centered Care

• Washington Integrated Services Enhancement WISE
  for CSHCN

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Building Family-Professional Partnerships
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WISE Grant Purpose

• To promote cross-agency policies
• and infrastructure that will improve
• access, availability, and continuity of
• services for children with special needs
• and their families.

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WISE Grant Goals

• Common Enrollment
• Care Coordination
• Integrated Data
• Blended or Integrated Funding

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What Works

• Uniting Statewide Family Support Organizations
  Washington Family To Family Network (WFFN)
• Washington State Parent to Parent (P2P)
• Washington State Fathers Network
• Family Voices of Washington
• Family Leadership Team
• Medical Home partnerships
• Parents are Vital in Education (PAVE)
• Arc of Washington
• Childrens Hospital and Regional Medical Center
  Parent Support and Sibshops

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• WFFN Role and Relationship to the WISE Grant
• Formal Advisory Committee to the Family Advisory
  Network
• Joint planning
• Recruitment of Parents
• Joint sponsorship of Family Advisory Network
  Conference 2002-2003
• Mentoring and leadership responsibility
• Reality check/feedback loop

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Family Advisory Network 2002 Orientation and
Kick-Off

• Planned by WFFN and WISE Grant Staff
• Oriented parents to Family Advisory Network and
  Wise Grant Staff
• Gave the BIG Picture Title V, MCHB, Interagency
  Partners, and Family Organizations
• Mentoring Match veteran and new parent
• Gave take home tools

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Leadership Training Topics

• Building relationships
• Identifying and valuing learning styles
• Story telling
• Pictures tell the story

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The Power of Family Stories
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Parents Ready to Participate

• Selected their committee of interest
• Chose level of participation primary or
  alternate
• Valued mentoring relationships
• Story-telling and re-telling throughout the year
• Reality check/feedback Loop
• Parents in leadership roles
• Arrived as equal partners knowing the purpose,
  the BIG Picture, and understanding their value.

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The Power of the BIG Picture
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The Power of Interactive and Visual Orientation
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Professional Involvement

• Recruitment Easy
• Unlikely partners
• Likely partners agencies serving CSHCN
• WISE Grant involvement catalyst to further
  integration
• Parent involvement grounded the professional
  experience
• Next conference Building Family and
  Professional Partnerships
• Mentoring both parents and professionals

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Creating A Movement

• An integration revolution is being created
• Growth of the WISE Grant goals through pilot
  sites, parents and professionals
• Exponential growth 150 parents and
  professionals
• An integration movement has begun in Washington
  State

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• Karen Kershaw
• WISE for CSHCN Coordinator
• Karen.kershaw_at_doh.wa.gov
• Leslie Carroll
• CSHCN Family Consultant
• Leslie.carroll_at_doh.wa.gov

February 17, 2003