ISM at the Savannah River Site

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ISM at the Savannah River Site

• Department of Energy Best Practices Workshop
• Facility Evaluation Board
• Steve Johnson, Manager
• Operations Evaluation Department
• Washington Savannah River Company
• September 12-13, 2006

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WSRC Facility Evaluation Board (FEB)

• FEB Mission
• Satisfy contractual obligations for
  company-level, independent oversight (10CFR830,
  DOE O226.1)
• Provide accurate, consistent, and graded
  performance assessments
• Evaluate adequacy of line self-assessment
  practices
• Provide facility, project, and program support
  services

Keep It Simple
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WSRC Facility Evaluation Board (FEB)

• Basic Concepts
• Independence report to WSRC President
• Experienced and trained personnel
• Performance-based, evolution-based
• Regular and thorough evaluations
• Evaluate by ISM Functions and Principles
• Consistent Criteria, tailored as appropriate
• Close the loop on corrective actions

Critical Attributes
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WSRC Facility Evaluation Board (FEB)

• FEB Evolution

Process Flexibility
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WSRC Facility Evaluation Board (FEB)

• Personnel Are The Key
• Field experienced and credible
• Technically and FEB process qualified
• Interactive skills
• Communication skills
• Rotational assignments employee development

PeoplePeoplePeople
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WSRC Facility Evaluation Board (FEB)
FEB Teams
Form Follows Function
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WSRC Facility Evaluation Board (FEB)
Unannounced Schedule
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WSRC Facility Evaluation Board (FEB)
Time Line
Drive-Bys Do Not Work
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WSRC Facility Evaluation Board (FEB)

• Keys To Success
• WSRC Presidential process ownership
• Process credibility
• DOE/NNSA support
• Senior management support
• Team member selection
• Independence
• Willingness to evolve the process
• Validation of credibility by external agencies

The Boss Has to Own It
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WSRC Facility Evaluation Board (FEB)

• FEB Benefits
• Sustained performance improvement
• Support for facility and program customers
• Effective nuclear activity startup readiness
• Support for parent corporation
• Employee development
• Customer credibility

Process Must Add Value
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WSRC Facility Evaluation Board (FEB)

• Process Validation
• WSRC President
• Customer DOESRS and DOE HQ
• DNFSB
• Parent Corporation (Washington Group
  International, Energy Environment, National
  Safety Council)
• Institute of Nuclear Operations (INPO)
• Evaluated Customers (Facilities and Programs)

External Validation is Critical
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WSRC Facility Evaluation Board (FEB)

• External Positive Feedback
• EH2 NotedFEB evaluations are comprehensive,
  well documented, and effective in identifying
  strengths, weaknesses, and areas for improvement
  and DOE-SR has decided to rely on the FEB to
  verify that the contractor maintains the ISMS, as
  opposed to conducting its own annual or periodic
  ISMS verifications.
• INPO NotedThe FEB provides valuable,
  independent insight into how well organizations
  are performing and the FEB is performing well
  and helping to move organizations evaluated to
  higher levels of performance.

Independent Feedback
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WSRC Facility Evaluation Board (FEB)

• External Positive Feedback
• The Director of Office of Price-Anderson
  Enforcement NotedThe FEB Assessment process
  was noted as a significant strength. Roles and
  responsibilities were established by procedures
  FEB Assessments were thorough, comprehensive,
  identified significant findings, and provided
  follow-up to previously identified issues. FEB
  team leaders were well-qualified, typically
  coming from facility management positions. The
  FEB process appeared to be strongly supported by
  site senior management.
• Recent DOE-HQ OA Review notedThe WSRC FEB
  process is a noteworthy practice worthy of
  emulation elsewhere in the DOE complex.

Independent Feedback
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Questions

• Steve Johnson
• stephen.johnson_at_srs.gov
• [phone]

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