Nottinghamshire Healthcare NHS Trust, Lincolnshire Partnership NHS Trust,

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The Experience and findings from a collaborative
research study about the experience of having a
mental health crisis.
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• Who has been involved in this study?
• Mental Health Service Users and Carers
• Clinicians
• Academics
• Professional Researchers

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• What are the Mental Health Crisis Teams?
• Why did we need to do this research?

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• Where is the study has taken place?
• Throughout the whole of Nottinghamshire and
  Lincolnshire
• All 9 CRHT teams
• These range from Mansfield right over to Boston

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• Study Design
• 2 week census period September 2007
• 36 semi structured interviews
• Anonymised demographic data
• Stratified by gender and locality

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• The interviews
• By 2 trained Service User or carer Researchers
• At local neutral venues/homes
• Interviews according to the nine domains from the
  focus groups
• Audio taped
• 45 mins to one hour
• Debriefing was given

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• Findings What helped Recovery?
• Reassurance
• Positive relationships
• (consistency, acceptance, understanding,
  listening and hearing, non judgemental)
• Service user enabled and involved in recovery
• Other factors General practioners
• practical support
• access and flexibility

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• Findings What hindered recovery?
• Negative attitudes and behaviour
• Expectations prior to crisis support
• Lack of continuity
• Lack of appropriate/organised follow up

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• The benefits for service user and carer
  interviewers?
• Being involved in an exciting collaborative
  research venture at all levels
• Helping to discover what the service users
  experience using the CRHT service
• Learning new skills
• Helping journeys of recovery

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• Thank you
• must go to all who have been involved in this
  study.
• There are far too many to mention and everyone
  has been vital but a big thank you must go to all
  the participants and also the mental health
  research network, without their support this
  would not have been possible.

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• Contacts
• Chief Investigator - Becky Shaw
• bshawmh_at_inbox.com
• Principal Investigator for Notts Hugh Middleton
• Principal Investigator for Lincs Brian Ferguson