Corps Lessons Learned CLL

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Project Quality Enhancement
Package and Store
Corporate Learning
Analyze Results
Characterize and Understand
Project-Based Learning
Execute
Analyze Results
Set Goals
Provide Feedback
Revise Processes
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Background

• Improving the Design Review Process
• Automated Review Management System (FY86)
• Improving Reviewers Performance
• Reviewers Assistant Training Package (FY93)
• Automated Extraction of Repetitive Problems
• Lessons-Learned Generator (FY94)
• EC Field Steering Committee Formed (FY96)
• Stand-Alone Lessons Learned Demo
• Corporate Knowledge Base CERS on line
• Integrated Approach Only Workable Solution (FY
  97)
• Design Review and Checking System (DrChecks)
• DEC 97 Proposal to Field Test DrChecks to CEMP
• Seattle Huntington Districts, SAD location TBA

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8-Apr-98
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Project Partners References

• CEMP-ESCE, Civil Works Proponent
• Steering Committee Members
• (SAD, ORD, MRO, NPP, SAM, SWA, etc)
• ARMS TCX
• DOE Lessons-Learned Society
• Georgia Tech, Stanford University, others...
• Construction Industry Institute (CII)
• American Society of Civil Engineers (ASCE)
• http//www.cecer.army.mil/pl/ra/committee/

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8-Apr-98
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LL from Research for CLL Use
1. LL should cover all project life cycle
phases 2. Broader definitions required Organizati
onal Knowledge Project Information
Organizational Experience Organizational
Experience Success Stories Good Work
Practice Lessons Learned 3. Stand-Alone
approach will not be successful
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8-Apr-98
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Lessons Learned are generated now...
Some lessons learned follow a job through the
project life- cycle
Project Life-Cycle
Some lessons-learned may be used on similar
future projects
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but not always captured, evaluated, and applied...
Today, most individuals within the Corps have
lessons learned but cannot transfer that
knowledge to others outside the immediate
workgroup.
Project Life-Cycle

• Lessons lost in handoff between phases
• Difficult to share lessons outside work group
• Too expensive to evaluate items for
  distribution
• Difficult to include Corps partners in process
• Loss of experienced personnel adds to problem

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Integrated Approach to CLL
EC
Leverage existing processes
Add lessons learned module to EC information
systems
DesignBCO Review
Audit
QA/QC
Demonstrate Integrated Approach and Extend
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CLL Capture and Evaluation
DesignBCO Review
Approved
Audit
Pending
QA/QC
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3 Components of CLL Sharing
Corps' Lessons Learned
Registry
Audit
3
Review
Approved
Review
Approved
Pending
QA/QC
Pending
QA/QC
Review
1
Approved
Pending
2
QA/QC
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Component 1 - Integrated CLL Module
Well-formed Potential CLL Prescriptive
tone Translate outside stovepipe Generalize for
next job Standard classification Action up
stovepipe Automated routing
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Automation System
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Component 2 - District CLL Repository
Validate submissions Ensure coordination Flexible
gatekeeping Keeping Current
2
Approved
Pending
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Component 3 - CLL Registry
Registry
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Global directory Specialized translators One-Door
to CLL Self maintaining Allows management analysis
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CLL Where Are We Today?
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CLL To Do List...

• Demonstrate on Single Business Process
• Integrated CLL Module
• District CLL Repository
• CLL Repository
• Benchmark Before After
• Report Results
• Additional Processes (sequential or parallel)