Reaching Out to Nontraditional Job Seekers

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Reaching Out to Non-traditional Job Seekers

• Dan Buron
• Goodwill Industries International
• ICESAs 64th Annual Conference
• September 21, 2000

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Goodwills Mission

• Actively strive to achieve the full
  participation in society of people with
  disabilities and other individuals with special
  needs by expanding their opportunities and
  occupational capabilities through a network of
  autonomous, nonprofit, community-based
  organizations providing services throughout the
  world in response to local needs.

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Goodwill Industries International

• Fifth Largest Non-Profit in World
• Revenue 1.7 B Employment 75k
• 182 Member Goodwills in US Canada
• Over 1700 Retail Stores in US
• Affiliates in over 30 countries
• 1999 Served over 370k individuals in ET
• 66k secured competitive jobs
• 905 Million wages earned

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Labor Demand Is Growing Faster Than Labor Supply
Percent Change in
Source U.S. Bureau of Labor Statistics
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Lack of Skills Is A Barrier to Business Growth

• Percent of Companies Reporting that Skill
• Shortages Were A Barrier to Growth

Source Coopers Lybrand Trendsetter Barometer
Survey
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Job Seeker Barriers to Work

• Public Assistance Recipients
• Disabilities
• At-risk youth
• Single parents
• Substance abusers
• Ex-offenders

• No work experience
• Erratic work pattern
• No job search skills
• Poor work habits
• Poor language skills
• Low/inadequate education

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People With DisabilitiesJuly 2000 Harris Poll

• Only 32 of Disabled People of Working Age work
  full or part-time
• More than 2/3 of those not employed say they
  would prefer to work

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How Goodwill is dealing with the Labor/Skills
Shortage

• Community Partnerships
• Specific Case Management and Support Services
• Family Engagement
• Career Development/Advancement
• Aggressive Job Development and Work-First
• Skills Assessment

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Labor/Skills Shortage Continued

• Job Readiness Program
• Career Club Network
• Transportation
• Mentoring/Use of Volunteers
• Job Creation and Microenterprise Development/Self
  Employment
• Work First Work/Community and Subsidized
  Employment

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Labor/Skills Shortage Continued

• Transitional Employment Services, On-the-Job
  Supports, and Unsubsidized Employment
• Long-Term Follow Up and Retention Services
• Individual support services to maintain
  participation in the program

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Business Partnerships

• Serve on over 40 local WDBs
• Serve on 7 State WDBs
• Have over 85 Business Advisory Councils
• Over 2,000 business members are represented on
  councils and boards nationwide
• Employee Satisfaction Surveys
• Partner with local Chamber of Commerce and
  economic development groups

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Business Partnerships Continued

• Provide retention services
• Employee Assistance Programs
• New employee orientation and case management
• Trainings on Americans with Disability Act
• Work with employers on adapting the work
  environment for people with disabilities

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Model Business Partnerships

• Omaha, NE Program with Banks
• Improve retention of front-line workers
• Goodwill employee on-site
• Work with Employers to resolve barriers to
  employment like transportation and child care
• Indianapolis, IN
• Work with major hospital on facilities management
  skills training program
• Goodwill employee on-site

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Model Goodwill Programs

• NY Family Learning Center
• Family Learning Center (Eugene, OR)
• Los Angeless Model Program
• Winston-Salems Adult Learning Center
• Atlantas NEW Choices for Women

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Goodwill Models Programs Continue

• Wheels-to-Work
• Seattles Bank of America Program
• Computer Programming Program
• HUD Initiatives
• Youth Services Initiative
• Temporary Services

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New York Member for Life

• Once someone has received services, he or she
  can return at any time for services - at no
  charge to the person. Once a member, always a
  member.

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Conclusion

• Partnership Key to Successful Employment and
  Training Programs
• Partnerships with Federal, State, and Local
  Agencies and Organizations
• Effective, seamless system, linking education and
  workforce development services with employment
  opportunities
• Innovation and customization (fit need of
  community)
• No Single Solution Diversity of programs

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Goodwill Data
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Who Does Goodwill Serve?1999 In
Percentage of Total Population Served
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People Served by Age1999
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People Served 1999By Race/Ethnicity
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Individuals Served 1983-1999
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Individuals Placed 1983-1999
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Individuals Served in Goodwills W-t-W Services
Individuals Served
Year
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For More Information

• Jim Van Erden
• Vice President, Workforce Development
• Goodwill Industries International
• email jvanerden_at_goodwill.org
• Dan Buron
• National Workforce Consultant
• Email dburon_at_goodwill.org
• http//www.goodwill.org