Mentoring

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HR Directors Forum-Shanghai
Mentoring Coaching (The Keystone Process of
Developing Results Based Mentor Coaches)
Marjorie J. Woo CEO, Keystone Leadership(Shanghai
)Inc.
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We dont receive wisdom we must discover it
for ourselves after a journey that no one can
take for us or spare us.
- Marcel Proust -
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(No Transcript)
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WHYMentoring CoachingAre so magical?
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DEFINITIONof Mentoring Coaching
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Mentoring Coaching are

• A relationship to challenge, stimulate,
  encourage, and motivate
• A mind-set for development
• A way of getting SMART
• About Win-Win, not Win-Lose
• A process you can learn
• Relevant to all areas of your life

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A Mentoring Coaching Perspective
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Attitude is everything

• Enthusiasm
• Desire
• Focus
• Success
• Commitment

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Concept
Tools
Action
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Mentoring Coaching helps when

• Pre Post Transition
• Change in scope Role
• Change in geography
• Change in structure
• Targeted behaviour change development
• Confidence
• Upward influence
• Virtual team
• Senior level general support
• General development, mirror sounding board

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Mentoring Coaching helps when

• You get comfortable and stop challenging
  yourself.
• You face change and uncertainty
• Goals get fuzzy
• Self-doubt starts to build
• Your commitment is falling

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Mentoring Coaching are not

• Psychotherapy
• Counselling
• Someone else taking responsibility for your
  performance

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Training VS Mentoring Coaching

• TELLING
• Trainer-focused
• Trainer is expert in subject
• Trainer provides solutions for specific problem
• Train is an event
• Shorter-term

• ASKING
• Participant-focused
• Coach is expert in coaching
• Coach supports participant to develop a solution
• Process to solve all types of problems
• Longer-term

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Coaching VS Mentoring
Coaching Mentoring

• Systematic assessment-driven
• More structured
• Heavy on leadership and management skill
  development
• Delivered by outsiders and insiders (e.g., mgr as
  a coach)
• Coach as an objective adviser
• More facilitative
• Coachs professional skill/experience is critical
• Easier to dissolve a relationship when objectives
  accomplished
• Challenge objectivity
• Good as a precursor for mentoring

• On-going informal assessment
• Less structured
• Heavy on personal career direction, technical
  development, and org. resource securing
• Delivered by insiders who are often older and in
  higher up senior positions
• Mentor as a personal advocate for a mentee
• More directive
• Mentor-Mentee chemistry is critical
• Lingering on relationship
• Challenge mentees outgrowing his/her mentor
  role of mentees direct manager
• Good as a subsequent action for coaching

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A Mentor Coach

• Is objective
• Wont get distracted by their own issues
• Listens to what you want
• Clearly defines goals
• Establishes ground rules

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A Mentor Coach

• Focuses on the results
• Gives you feedback and monitors progress
• Helps you avoid pitfalls
• Follows through
• Wants you to succeed

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Qualities of a Mentor Coach

• Adaptable
• Positive
• Honest
• Trustworthy
• Sensitive
• Supportive
• Problem-solver
• Patient
• Influences versus controls

• Walks the talk
• Objective
• Learns
• Friendly
• Credible
• Dependable
• Fair
• Caring
• Ethical

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Mentor Coach will help you

• Take control of your life
• Get perspective set clear targets
• Explore your ideas
• Overcome obstacles develop solutions
• Celebrate your success

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Benefits of Mentoring Coaching

• Identify and build strengths and competencies
• Gain sustainable new skills
• Develop clarity of thought

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Benefits of Mentoring Coaching

• Challenges you to achieve more
• Builds your Slight Edge
• Develops Competitive Advantage

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Some things to consider...

• What are the challenges you face?
• Do you know how to achieve your desired results?
• What will it look like/feel like when you achieve
  them?
• Will that be enough to sustain you?
• Who could help you reach your goals?

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Uniqueness of LMI Coaching

• Performance business results focus
• Process that is systematic and client focused
• People are experienced in business and people
  development
• Products are globally proven with high impact on
  P L

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A Final Thought
Success is a journey, not a destination. Each
time you set and achieve a goal you take a step
towards sustainable Personal Competitive
Advantage. Mentoring Coaching will help smooth
the path.
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Selected ReferencesCoaching

• Dalton, M., Ernst, C., Deal, J. Leslie, J.
  Success for the New Global Manager. San
  Francisco Jossey-Bass CCL, 2002.
• Fitzgerald, C. Berger, J. Executive Coaching.
  Palo Alto, Davies-Black, 2002.
• Goldsmith, M., Lyons, L. Freas, A. (Eds.)
• Coaching for Leadership.
• Hudson, F M. The Handbook of Coaching. San
  Francisco Jossey-Bass,1999.
• Peterson, D. Hicks, M.D. Leader as Coach.
  Minneapolis, PDI, 1996.