LIS 677

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Interface Critique

• LIS 677

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Todays Presentation

• Present the Web-based interface selected.

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Todays Presentation

• Introduce the set of interface evaluation
  criteria to evaluate the interface

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Todays Presentation

• The potential community of users of the system.

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Todays Presentation

• Tasks that may be performed by these users

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Todays Presentation

• Testing the interface by emulating the tasks that
  are routine for that interface.

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Todays Presentation
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Todays Presentation

• Questions and Comments

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Selection of an Information System Interface
Hawaii Business College Web Site
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The evaluation Criteria
First time impression
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The evaluation criteria

• the Top 10 guidelines for homepage usability

(http//www.useit.com/alertbox/20020512.html ).
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The evaluation criteria

• The eight golden rules of interface design from
  Shneiderman

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First time impressions

• Loading Time

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First time impressions

• Loading Time
• Intro

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First time impressions

• When the page loads it makes a freaky sound...

• Loading Time
• Intro

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First time impressions
Click and you shall find...
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Top Ten guidelines for homepage usability

• Reveal Site Content

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Make the Site's Purpose Clear
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Help Users Find What They Need
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Reveal Site Content
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Use Visual Design to Enhance, not Define,
Interaction Design
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Eight Golden rules of Interface Design

• Strive for consistency

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Eight Golden rules of Interface Design

• Strive for consistency
• Enable frequent users to use shortcuts

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Eight Golden rules of Interface Design

• Strive for consistency
• Enable frequent users to use shortcuts
• Offer informative feedback

No feedback
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Eight Golden rules of Interface Design

• Design dialogs to yield closure
• Offer error prevention and simple error handling
• Permit easy reversal of actions

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Eight Golden rules of Interface Design

• Support internal locus of control
• Reduce short term memory load

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Eight Golden rules of Interface Design

• Reduce short term memory load

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Potential Users

• HBC students
• HBC Faculty
• HBC staff

• Potential students (applicants)
• Potential Faculty
• Potential Staff

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Potential Students

• Finding a program to study
• How to enroll
• Financial Aid

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In search for a course
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Travel and Tourism...
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Bad use of screen real estate
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How do I enroll?
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What about Financial Aid?
From the main page..
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What about Financial Aid?
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Faculty and Staff
I need a job
Mr. HBC
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Potential Faculty / Staff
Searching for a job...
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The Problems

• There should be no intro
• Overuse of graphics
• Mystery Meat menus
• Bad use of screen real estate
• Lack of feedback to the user

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Quick suggestions...

• Skip the intro by default
• Get rid of the left-side mystery meat menu
• Rename the Resource button to Financial Aid
• Show the information in a tree structure
• Do not use applets or Javascript (TECHNICAL)

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Conclusions

• Annoying web site. Not a good college to learn
  how to do web design.

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Questions