Essential Elements of a Perfect Safety Behavior Modification Program

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Essential Elements of aPerfect Safety Behavior
Modification Program

• or
• 10-Years of Lessons Learned with the
• Michigan Association of Timbermen Self-Insurers
  Funds
• THINK SAFETY Program
• By Al DeBolin, President
• Integrated Claims Reduction Systems, Inc.

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Agenda

• Review of 10-Years of Success of MATSIF
• Review of the Elements of Success

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Disclaimer

• There is NO PERFECT Safety Behavior Modification
  Program..
• Only one that is perfect for you and your
  organization.
• Designing a program has essential elements of
  success and compromising decisions
• Sharing success and working together

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The Michigan Association of Timbermen
Self-Insurers Fund Profile (MATSIF)

• Self insured workers compensation insurance
  fund-owned by members
• Formed in 1973 because of extreme market
  conditions
• 361 current members with 60 million PR
• 236 logging companies
• 94 mills/wood products companies
• 31 trucking operations
• Their business is claims prevention management

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MATSIF Performance

• Loss Ratio 26 in 2003
• Group Mod. Factor lt1
• 29 year history of paying dividends
• Premier work comp fund in the U.S.
• 10 yr. average of Losses at 33 of the industry

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MATSIF 10 Year PerformanceIndustry Loss
Comparison
Data courtesy of Midwest Employers Casualty
Company
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10 Years of Lessons Learned
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Foundational Premise

• According to OSHA and the National Safety
  Council, 90 of all accidents are a result of
  employees unsafe actions
• Employee decisions/attitudes are the key to
  reducing costs
• Short cuts, hurrying
• Disobeying rules, removing safety devices
• Horseplay, Not paying attention
• Its not going to happen to me!

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ABCs of Success
ANTECEDENTS
BEHAVIORS
CONSEQUENCES
WHAT DO YOU WANT ME TO DO?
HOW DO YOU WANT ME TO DO IT?
WHATS IN IT FOR ME?
MEASUREMENT FEEDBACK
HOW AM I DOING?
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Design Considerations

• PERFORMANCE-BASED
• Framework must be based on YOUR goals and
  objectives
• Measures must be impactable by employees as
• individuals or members of a team
• Objectives must be simple and easy to understand
• Targets must be attainable with a stretch
  effort
• Improved performances must equate a safer work
  environment and reduced safety costs

• AN EFFECTIVE BLEND OF
• Objective Focus on Safety measures
• Subjective Focus on the Safe practices and
  behaviors that lead to a safe workplace, safety
  in the home and a safe approach to leisure time

• EMPLOYEE RECOGNITION REWARD
• Individual achievement, contribution and
  performance
• Team or Work Group performance and contribution
• to results
• Multiple opportunities for Recognition and Reward
  
• and, to build personal award value

• PROCESS MUST
• Be supported by all levels of Management
• Be sensitive to work loads
• Not adversely affect Premium Standard Farms
  Image,
• Quality or Service
• drive improvements to Safety while
• enhancing employee commitment and satisfaction

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Six Critical Elements of a Safety Behavior
Modification Include.
1
2
Leadership Commitment
3
Training
Communications
Reduce Incidents
4
5
Measurement
Reinforcement
Process Management
6
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Critical Element No. 1Leadership Commitment

• Single most vital element
• Sets the agenda
• Visible, active and on-going!
• Walking the walk AND talking the talk!

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Safety Program Priorities

• NSC/ASSE
• SAFETY
• STUDIES

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The Michigan Association of Timbermen
Self-Insurers Fund Profile (MATSIF)

• Self insured workers compensation insurance
  fund-owned by members
• Formed in 1973 because of extreme market
  conditions
• 361 current members with 60 million PR
• 236 logging companies
• 94 mills/wood products companies
• 31 trucking operations
• Their business is claims prevention management

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Leadership CommitmentMATSIF Board Staff
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Critical Element No. 2 Ongoing Training

• Continuous Learning Environment
• Prepare supervision employee for role
• Teach technique -risk-avoidance behavior
• Demonstration
• Written
• Discussion
• Retain, reinforce and apply learning

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H.H. Jefferson National Safety Award Winner Jim
Dougivito
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Angelo Butch St. Juliana of Bay de Noc
Community College
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Critical Element No. 3 Communications

• Create/sustain excitement
• Demonstrate management commitment
• Share results
• Celebrate success

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Critical Element No. 4Measurement

• Provide actionable feedback
• Measure progress against baseline and/goal
• Advantage of the insurance industry

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MATSIF Leader Board
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Critical Element No. 5Reinforcement

• Reward and Recognition System
• Team
• Individual
• Create a culture of WINNERS!
• Positive, immediate and certain
• Self-Funding concept contribution

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Critical Element No. 6 Project Management

• Administration
• Deliverables Coordination
• Advocates for promotion, awareness, reminders

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MATSIF Field Project Managers

• Jan Juntunen,W. UP
• Rich Newill, Lower MI
• Richard Stringer, Upper Lower/E UP, MI

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MATSIF Staff Project Managers

• Barb Bennett, Administrator
• Jackie Schummer, Underwriting
• Cathy Pilon, Accounting
• Missy Bodi, LC Secretary

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CONCLUSION

• Six Critical Elements of Success
• Leadership commitment
• Training
• Communications
• Measurement
• Reinforcement
• Process management
• Design decisions in a less than perfect world!

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Questions Attempts To Answers