Understanding Student feedback in the Quality Assurance Process

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• Understanding Student feedback in the Quality
  Assurance Process
• Shane Kelly,
• President, Union of Students In Ireland

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Key areas of focus

• What does QA mean to the average student?
• Why student participation
• Tokenism Vs Partnership
• Challenges facing the Quality movement
• How do we improve engagement

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What does Quality Assurance mean to the average
Student

• ?

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• Absolutely nothing

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Why student participation

• Student as an Information provider
• Feedback
• Student as an Actor
• Taking the lead in problem solving and designing
  feedback
• Student as a Expert
• By definition, students are experts on their own
  learning experience
• Student as a Partner
• Authentic and constructive dialogue

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Tokenism Vs Partnership
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Challenges facing the Quality movement

• Improving engagement with
  
  
  student population
• Increasing supports for students in the QA
  process
• Champions of Quality
• Across the board buy in to the quality agenda

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Involvement of students in the Quality process

• Opportunity
• Class representative
• Course feedback forms
• Programme Boards
• Programme review panels
• Intuitional review panels
• Academic council
• Governing Body
• Attendance
• Feedback
• Engagement

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How do we improve engagement

• Colleges and universities support the development
  of students as co-creators of their education and
  learning environment
• Greater support for students
• Institutions, particularly at course level engage
  with students to obtain constructive feedback.
• Students should be involved in the
  decision-making about their curricula , teaching
  and learning, and all aspects of the student
  experience.
• Students should be to central the quality agenda
• Follow through

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• Thank you