Oregon Workforce System Integration

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Oregon Workforce System Integration
Reemployment

• California Workforce Association
• September 9, 2009
• Laurie Warner, Director
• Oregon Employment Department

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Oregons Labor Force July 2009

• Resident Civilian Labor Force 1,996,544
• Employed 1,763,762
• Unemployed
  232,782
• Unemployment Rate 11.9
• Seasonally adjusted

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Oregons Integration 2007-2009

• Fall 2007 Decision Change needs to begin now
• Global competition
• Changing demographics
• Flat or declining federal funds
• Traditional workforce system increasingly
  irrelevant
• To do what
• Integration of job seeker and training services
• Provide Skill assessment and development
• Create a common data system

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Goals of Service Integration

• Better Quality Service for Job Seekers
• Every Customer Leaves a Better Job Candidate
• Know Their Skills
• Develop Their Skills
• Get the Best Job Possible with Their Skills
• Business Better Served
• Job referrals based on more information and
  better matched to job requirements

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Integrate What

• Service Delivery
• Oregon Employment Department labor exchange
  staff and programs (WP)
• Local workforce partners, training services
  staff and programs (WIA)
• Co-located and worked cooperatively but
  independently
• No common registration or data system to track
  customers
• No common statewide skill assessment tool

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On the Ground

• Launched new model October 2008
• Functional teams address both job opportunity and
  skill development needs of the individual.
• Welcome Team Greet, register, skills
  assessment, brief discussion, iMatchSkills
• Skills Team Skill improvement products
• Employment Team Job matching referral

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Skills Review

• WIN
• Measures skills in basic workplace math
  reading.
• Self Administered, staff supported, 30-35 minutes
• Staff Debrief with focus on next steps
• iMatchSkills registration
• Job search
• Skills development

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2009-11Claimant Reemployment

• Uses integrated system developed in 2007-09
• Provides a comprehensive service system to
  address UI claimants needs throughout the
  duration of their claim
• Based on three over-arching concepts

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Why Claimant Re-Employment?

• Claim Duration
• Impact on Trust Fund 1 week of benefits 30M
• Average Duration Regular Claim currently 24.9
  weeks
• Serves Business
• Most qualified applicants
• Keeps Tax rate in control
• Required under Federal Law
• Wagner Peyser/ARRA
• Requires that UI Claimants are quickly linked to
  a local One-Stop to develop and pursue an
  employment Plan
• States should integrate Adult service with
  Reemployment services so that individuals have
  easy access to all programs.

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Over-Arching Concepts

• Claimant mainstreaming
• Complete and accurate registration
• Skills assessment
• Hands-on customer service
• Fast Tracking for job ready claimants
• Focuses on claimants most likely to return to
  work rather than to exhaust reducing duration
• Skills Enhancement
• Target Claimants in need of re-tooling skills
  to meet labor market needs

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Implementation

• Pilots starting September 17th
• 3 locations Small, Medium, Large offices
• 3 steering workgroups match concepts
• Automated orientation scheduling
• Staff training
• Statewide roll-out informed by pilots
• Volume expected 4,000 initial per week

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Short Term Metrics for Pilots

• Percent of Claimants that come into office
• Success Increase
• Staff time to schedule Claimants
• Success Greatly reduced/eliminated
• Number of times office capacity is reached
• Success Decrease or No Increase

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Contact Information

• Questions?

Laurie Warner, Director Oregon Employment
Department Phone [phone] e-mail
Laurie.A.Warner_at_state.or.us Web
www.WorkingInOregon.org