Western Cheshire Experience

1
Western Cheshire Experience

• By
• Anna Harrison
• and
• Fran Taberner

2
Getting Started

• Why Telemedicine
• Project research and plan
• Identifying the right providers
• Identifying right equipment
• Best practice and value for money
• Identifying the appropriate patients
• Education, training and communication

3
Implementation of project

• Working in seamless partnership with CCC CDHT and
  PCT
• Communication with stakeholders, clinicians and
  patients
• Timescales and go-live date

4
Hurdles

• IT Infrastructure and connections
• Data protection, SLA and contract
• Funding
• Communication and buy-in from stakeholders and
  clinicians
• Building trust between organisations

5
Referral Process

• Joint assessment.
• Building relationships with patients and
  community matrons.
• Introducing Telecare systems to the patients.
• Introducing the care desk.

6
Monitoring

• Facilitating the requirements for monitoring each
  patient.
• Community Matrons and GP access to patient data.
• Open door policy with CDHT

7
Outcomes

• Patient experience
• CDHT experience
• Ongoing evaluation

8
Patients Surveys

• 9 Patients
• 6 Surveys
• Outcomes

9
Summary

• Our Journey so far
• We now have a strong working relationship with
  our partners.
• Together we have gained the trust of the patients
  and families.
• Our next step is to install the Card Reader
  system at Sutton Beaches and extend the pilot.

10
Thank you for listening