Team :Sales Operations'

1

• Team Sales Operations.
• Members Nhi Dao, Adam Carr-Braint, Todd Hendrick
  , Wenwen Teng, Zhanggen Chen .

petGRO
2
Industry landscape

• 85 of pet food sold in Canada is manufactured by
  U.S owned company .
• Canadian own 8 millions dogs cats.
• More than 69 million U.S households own a pet
  (05/06).
• Pet food industry grow 100 since 1994 till 2005 .

Sales Operations
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Our Mission

• - Provide 4 Best Best food ,best price
  ,best understanding ,best service .
• - Become a leader in pet product industry in
  Canada and over the world .

Sales Operations
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R R over view

• In general
• Responsible for sales selling product ,
  communicating with customers ,setting price.

• Within I.S context
• Keep track of customers and sales .
• Communicate with other F.As within petGRO to
  build a great I.S as a whole .

Sales Operations
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In general

• Selling products through 5 channels and various
  regions
• - Tier-1 Retailer ( Loeb , Wal-mart).
• - Tier-2 Retailer ( 7-11,Quickie,Macho).
• - Staff Sales ( Staff discount ).
• - Charity/Donation (animal
  shelter/kennels).
• - Misc. Sale .

Sales Operations
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• Maintaining good relationships with existing
  clients and seeking for new clients
• - Keep in touch with current clients
  take care of target customer .
• - Understanding our clients need .
• - Provide best sale service .
• Setting the selling prices .

Sales Operations
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The role of I.S ?

• Keep track of products inventories.
• Keep track of sales.
• Communicate and understand our clients need.
• Communicate with other F.As and work together to
  provide the best service to our clients ( get
  better sale of course) .

Sales Operations
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Improvements ?( Whats new ?)
Sales Operations
9

• Web design
• - Implement e-commerce .
• - Better communication with other F.As.
• - Start exporting to all over the world .

Sales Operations