Using Internet Explorer with Oracle Financials

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Using Internet Explorer with Oracle Financials
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Contents

• Recommended Version
• Recommended Settings
• General TabDisplaying Reports
• Adobe Browser Options
• General TabClearing Cache
• General TabSetting Tmp Space
• Security TabDownloading
• Security TabActive X Control
• Security TabAdditional Settings
• Advanced TabSet Defaults
• Advanced TabSecurity Settings
• Problems and Solutions
• More Problems and Solutions

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Recommended Version

• Oracle has certified three versions of Internet
  Explorer with Oracle Financials
• IE 5.0
• IE 5.5
• IE 6.0
• IE 6.0 (6.0.2800.1106) is the version that we
  recommend at Harvard

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Recommended Settings

• Select 'Internet Options' under the 'Tools' menu
• Check settings under tabs
• General
• Security
• Advanced

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GeneralDisplaying Reports
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Adobe Browser Options
To set browser options for Adobe to display
reports through the browser you need to enable
the Web Browser Options in Adobe. Select
'Preferences' under the Edit menu and highlight
'General'. Select 'Options' in the Preferences
dialog box and check the options listed under Web
Browser Options. To display reports in the
browser the option 'Display PDF in Browser' must
be checked. Note that the currently recommended
version of Adobe Acrobat for use with Oracle
Financials is 5.0. Make sure that you have only
one version of Adobe Acrobat installed on your
desktop. Having more than one version can create
problems with viewing reports.
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GeneralClearing Cache
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GeneralSetting Tmp Space
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SecurityDownloading
To download files your security level should be
set to 'Medium' and Active X controls and
plug-ins should be enabled. Highlight the
Internet icon on the Security tab and click the
'Custom Level' button to set the security level
and to enable Active X controls. The 'Default
Level' button will open a dialog box that
displays the current default security level, but
does not provide access to the Active X controls.
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SecurityActive X Control
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SecurityAdditional Settings
Check that File and Font download options under
the 'Downloads' settings have been enabled as
well as the 'Scripting of Java applets' under the
'Scripting' settings. These settings appear in
the same dialog box as the Active X Control
settings.
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AdvancedSet Defaults
The Advanced tab under Internet Options provides
settings for gt Accessibility gt Browsing gt
HTTP1.1 gt Microsoft VM gt Multimedia gt
Printing gt Security We recommend that you use
the default settings. If you experience problems
using Internet Explorer with Oracle Financials,
as a first step, restore the default settings.
Click the 'Restore Defaults' button on the
'Advanced' tab.
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AdvancedSecurity Settings
Check that the settings under 'Security' in the
'Advanced' tab match the settings described in
the picture to the left. WARNING Enabling the
option 'Do not save encrypted pages to disk' will
make it impossible for you to download files and
PDF reports from the Harvard Data Warehouse. If
you experience problems downloading, first make
sure that this option is unchecked.
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Problems Solutions
First steps towards a solution Restore
default settings. In IE, navigate Tools gt
Internet Options gt Advanced and click the
'Restore Defaults' button. Clear cache. In
IE, navigate Tools gt Internet Options and click
the 'Delete Files'button in the Temporary
Internet files panel. Next, in the same dialog
box, click the 'Clear History' button in the
History panel. Check Adobe Acrobat
installation. Make sure that only one version of
Adobe Acrobat has been installed on the desktop.
The currently recommended version is Adobe 5.0.
Uninstall additional versions if found.
Check J-initiator installation. If using HUDINI,
make sure that the current version of the
J-initiator has been installed. The version is
1.1.8.19. It can be found on the Applications
page of the vpf-web site. 'File does not begin
with PDF' In IE, navigate Tools gt Internet
Options gt Settings gt Temporary Internet Files and
click 'Settings' button. Enable the
'Automatically' radio button under 'Check for
newer versions of stored pages. In Adobe
Acrobat, navigate Edit gt Preferences gt Options.
Enable all Web Browser Options. The 'Display PDF
in Browser' option must be enabled. 'Internet
Explorer cannot download PUB_at_finprod from
adapts4.harvard.edu' In IE, navigate Tools gt
Internet Options gt Advanced and scroll down to
'Security' settings. Uncheck 'Do not save
encrypted files to disk'.
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More Problems Solutions
'Internet Explorer cannot download PUB_at_hdwprod
from adapts8.harvard.edu' In IE, navigate
Tools gt Internet Options gt Advanced and scroll
down to 'Security' settings. Uncheck 'Do not
save encrypted files to disk'. 'Your current
security settings prohibit running Active X
controls on this page' In IE, navigate Tools
gt Internet Options gt Security and click the
'Custom Level' button. Reset custom settings to
'Medium' and click the 'Reset' button. Also,
make sure that 'ActiveX controls and plugins' in
the settings options have been enabled and that
'Scripting of Java applets' in the 'Scripting'
options has been enabled. If message appears
when trying to enter HUDINI, check that the
J-initiator has been installed. Report returns
'no data found' and displays an empty IE browser
window Using the F5 function key to refresh
the screen may enable the report to display.
Blank screen Clear cache or increase size
of the Temporary Internet files Folder. Unable
to download a report or file Make sure that
ActiveX controls and plugins have been enabled
and make sure that the 'Do not save encrypted
files to disk' option under 'Security' on the
Advanced tab is unchecked.