Sydney SMB Partner Group

1
Sydney SMB Partner Group

• November 2004
• 9/11/04

2
Agenda

• Intro
• Current Stuff Wayne Small
• Marketing Update David Allinson
• CRM Feedback Sarah Theiss
• Legal Chat
• Running under normal user Jeff Middleton
• Upcoming Events
• Resources
• Next Meeting
• Thank You

3
Current Stuff Wayne Small
4
Marketing Update David Allinson

• SMB Partner Summits

5
CRM Feedback Sarah Theiss
6
Microsoft CRM Opportunityfor SBS Resellers

• Do you see a big enough opportunity in Microsoft
  CRM if you make the following?
•  
• Up to 10 on disti margin
• 2-3 days in services revenue (incremental to SBS
  were working on the methodology to make the
  basic implementation really simple)
• Max. would be up to 5 days in a small business  

7
The value proposition

• Additional services revenue
• Sell the complete solution thus ensure customer
  sat
• Business Driver for upgrading to SBS 2003, Office
  2003 Windows XP
• SBS Pull Through Revenue (and Office 2003, Win
  XP)
• Expand your client base helps drive new
  business

8
Feedback on promo idea

• Channel Incentive
•  
• Step 1 Partner Completes training
• HOL SBS/CRM (Online)
• Business Process Training (Online)
• Assessment Test (Online)
• Step 2 Partner adds 1st customer
•  
• Partner GETS Free for Sale Copy of Microsoft CRM
  (1 server 5 user license 5K in value)
•  

9
Channel Promo contd.

• Partner will be sent the following as a benefit
  of passing the test to help him be successful
  with 1st customer
•  Methodology (23 day pain point based Chinese
  Menu style)
• SBS/CRM Quick Start Guide
• Solution Accelerators
• Horizontal for small business customer install
• Vertical VAR Accelerator for their own internal
  install
•  
• Step 3 (Optional/Recommended) Internal Install
• Submits a paragraph on how they use CRM in their
  practice
• Signs the legal release for a case study
• Partner GETS
• Tchotchke (??)
• Scenario gets posted to SB Portal as showcase for
  other partners
•  
• We time this with a To Customer Promo
• Microsoft CRM Sales Pro with SBS SKU _at_ 499/user
  (instead of 849) for up to 20 users

10
Feedback?

• Any additional feedback please email
  sarahth_at_microsoft.com
• Thanks!

11
Legal Chat

• Geoff Stein and Madelaine Inglis, Gillis Delaney
  Brown

12
Running under normal user Jeff Middleton

• Live demo

13
Next Month December

• Xbox Party courtesy of MS

14
Upcoming Events

• SMB Reseller Summit
• 23rd November
• Sydney Convention Exhibition Centre

15
Resources Websites

• www.sbsfaq.com
• www.sbslinks.com
• wwww.smallbizserver.net
• www.sbs-rocks.com
• www.microsoft.com/sbserver

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Resources Yahoogroups

• Details on www.sbsfaq.com
• Sydney SBS Users Group mailing list
• ssbsug_at_yahoogroups.com
• Content focused around this group local
  business issues, meeting announcements etc
• SBS2K List
• sbs2k_at_yahoogroups.com
• Technical issues on all versions of SBS including
  2003
• SmallbizIT List
• smallbizit_at_yahoogroups.com
• Business level discussions in the SMB marketspace
  how do I market? etc

17
Next Meeting

• 6pm December 14th 2004

18
Thank you