Enhancing

1

• Enhancing
• Knowledge-Based Organisations

Ross Dawson CEO, Advanced Human
Technologies Author, Living Networks
and Developing Knowledge-Based Client
Relationships
ActKM - Canberra, 14 October 2004
2
Where business is going...
3
The weightless economy
Source US DoC Cap Gemini Ernst Young
4
Weve come a long way
5
We are immersed in connectivity
Source TeleGeography NASDAQ
6
Knowledge depreciates!
7
The emergence of the global brain
8
Shifting professional workflow
9
Business becomes transparent
10
(No Transcript)
11
Information and knowledge
12
Carefully choose the frame you look through
13
The network organisation
Courtesy Patti Anklam, patti.byeday.net/sna
14
View of a network
I frequently or very frequently receive
information from this person that I need to do my
job.
15
Roles in networks
Boundary spanner
Information broker
Central Connector
Peripheral Specialist
16
Working together
17
Collaboration in action

• US Joint Strike Fighter
• US200 billion project
• 80 companies
• 40,000 professionals
• All tightly networked with 90 software tools

18
The flow of knowledge work
19
Workflow learning
20
Advanced Distributed Learning
21
The reconfigurable organisation
22
Types of services
23
Knowledge to the masses
24
(No Transcript)
25
Enhancing knowledge-based organisations

• 1. Start from strategy
• 2. Enhance the networks in and around your
  organisation
• 3. Implement flexible, collaborative workflow
• 4. Rethink strategy in a blurred world
• 5. Implement from the top down

26
Are you an energiser?
27
How to energise your network

• Have and communicate a compelling vision
• Seek and acknowledge quality contributions
• Make and fulfil commitments
• Be a connector!

28
Help create the future!