Bad Email Good Email

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Bad Email Good
Email
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• Dont do it.
• You should do this.
• Positive and Negative aspects of sending email
• Email Tricks
• Precautions
• Summary

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• Send forwards, jokes or pictures
• Slack off on spelling, grammar, or punctuation
• Sit behind your computer all day sending emails
• Send an email when only face to face
  communication will do

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• Think before you type
• Use caps sparingly (please)
• Use the Subject line
• Proofread

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• Positive
• Creativity enhanced
• Creating Social Contacts
• Quicker relay of Information

• Negative
• Could cause some to be negligent of their duties
• No Non-verbal signs

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• Emoticons
• Pause Equivalents
• Creative Punctuation

• ? gt lt __

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• Avoid Overload and Underload
• Watch who youre sending to
• When in doubt

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• Examples of Good and Bad Emails
• Dont do it.
• You should do this.
• Positive and Negative aspects of sending email
• Email tricks
• Precautions
• How the Communication Department at EIU uses
  office email

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Bizilaw (2002). The Importance of an Effective
Internet Use Policy. Retrieved February 2,
2004, from page 1 at http//www.bizilaw.com/articl
es/techbag_iv_b1.pdf Dowling, E., (1998). Ten
Tips for Effective Email. Retrieved February 1,
2004, from Mind Tools http//www.psywww.com
/mtsite/email.html Duck Sherwood, K., (1994). A
Beginners Guide to Effective Email. Retrieved
February 1, 2004, from World Wide Webfoot
Press http//www.webfoot.com/advi
ce/email.top.html Hamilton, C., Parker, C.
(2001). Communicating for Results, A Guide for
Business and the Professions. Belmont, CA
Thomson Learning Inc.