Title: Describe and explain the tactical decision- making model.
 1Learning Objectives
- Describe and explain the tactical decision- 
 making model.
- Explain how the activity resource usage model is 
 used in assessing relevancy.
- Apply the tactical decision-making concepts in a 
 variety of business situations.
- Choose the optimal product mix when faced with 
 one constrained resource.
2Learning Objectives (continued)
- Explain the impact of cost on pricing decisions. 
- Explain why decisions makers sometimes appear to 
 use sunk costs in making decisions
- Use linear programming to find the optimal 
 solution to a problem of multiple constrained
 resources. (Appendix)
3Decision-Making Process
- Recognize and define the problem. 
- Identify alternatives as possible solutions to 
 the problem eliminate alternatives that are
 clearly not feasible.
- Identify the costs and benefits associated with 
 each feasible alternative. Classify costs and
 benefits as relevant or irrelevant and eliminate
 irrelevant ones from consideration.
4Decision-Making Process (continued)
- Total the relevant costs and benefits for each 
 alternative.
- Assess qualitative factors. 
- Select the alternative with the greatest overall 
 benefit.
5Relevant Costs Defined
- Costs that differ across alternatives 
- Costs that deal with future courses of action
6Some Types of Decisions Illustrated
- Make or Buy 
- Keep or Drop 
- Special Order 
- Sell or Process Further 
- Product Mix
Important Short-term Perspective 
 7Activity Resource Usage Model and Assessing 
Relevancy 
Flexible Resources Resources Acquired as Needed
a. Demand Changes b. Demand Constant
Relevant
Not Relevant 
 8Activity Resource Usage Model and Assessing 
Relevancy (continued)
Committed Resources Acquired in Advance (Short 
Term)
a. Demand Increase lt Unused Capacity b. Demand 
Increase gt Unused Capacity c. Demand Decrease 
(Permanent) 1. Activity Capacity Reduced 2. 
Activity Capacity Unchanged
Not Relevant
Relevant
Relevant
Not Relevant 
 9Activity Resource Usage Model and Assessing 
Relevancy (continued)
Committed Resources Resources Acquired in Advance 
(Multiperiod Capacity)
a. Demand Increase lt Unused Capacity b. Demand 
Decrease (Permanent) c. Demand Increase gt Unused 
Capacity 
Not Relevant
Not Relevant
Capital Decision 
 10Solution to Exercise 10-8Make-or-Buy Decision
- 1. Make Buy 
-  Direct materials 1,000,000  0 
-  Direct labour 720,000 0 
-  Variable overhead 840,000 0 
-  Fixed overhead 0 0 
-  Purchase cost 0 2,800,000 
-  Total relevant costs 2,560,000 2,800,000 
-    
-  Pomona Company should continue manufacturing the 
 part.
- 2. 2,560,000  400,000 - 2,800,000  160,000 
 increase
11Solution to Exercise 10-9Keep-or-Drop A Segment 
Decision
- 1. Segmented income statement 
-  Product A Product B Total 
-  Sales 100,000 250,000 350,000 
-  Less Variable exp. 50,000 145,000 
 195,000
-  Contribution margin  50,000 105,000 155,00
 0
-  Less Direct fixed exp. 60,000 
 60,000 120,000
-  Segment margin  (10,000)  45,000  35,000 
-  Less Common fixed exp. 70,000 
-  Operating income (loss)  (35,000 ) 
-   
-  Product A 100,000/350,000 x 70,000  20,000 
-  80,000 - 20,000  60,000 
-  Product B 250,000/350,000 x 70,000  50,000 
-  110,000 - 50,000  60,000
12Solution to Exercise 10-9Keep-or-Drop A Segment 
Decision (continued)
- 2. Alternatives Keep Drop Drop A Drop B 
-  Both Both Keep B Keep A 
-  Sales 350,000  0 275,000 150,000 
-  Less Variable exp. 195,000 0 
 159,500 75,000
-  Contribution margin 155,000  
 0 115,500  75,000
-  Less Direct fixed exp. 120,000 
 0 60,000 60,000
-  Segment margin  35,000  0  
 55,500  15,000
-  Less Common fixed exp. 70,000 70,000 
 70,000 70,000
-  Operating income (loss)  (35,000 ) (70,000 )  
 (14,500 )  (55,000 )
-      
-  Willem should drop product A unless the common 
 fixed costs can be avoided if both products are
 dropped
13Solution to Exercise 10-10Special Order Decision
- 1. The company should not accept the offer 
 because the additional revenue is less than the
 additional costs (assuming fixed overhead is
 allocated and will not increase with the special
 order)
- Incremental revenue per box 4.20 
- Incremental cost per box 4.25 
- Loss per box 0.05 
-  Total loss 0.05 x 5,000  250
14Solution to Exercise 10-10Special Order Decision 
(continued)
- 2. Costs associated with the layoff 
-  Increase state UI premiums (0.01 x 
 1,460,000) 14,600
-  Notification costs (25 x 20) 500 
-  Rehiring and retraining costs (150 x 20) 
 3,000
-  Total 18,100 
-   
-  The order should be accepted. The loss of 250 
 on the order is more than offset by the 18,100
 savings by not laying off employees.
15Solution to Exercise 10-11Sell or Process Further
- 1. Sales 223,000 
-  Costs 158,000 
-  Operating profit  65,000 
-   
-  Process Sell Further Difference 
- 2. Revenues 100,000 120,000  20,000 
-  Process cost 0 23,900 (23,900) 
-  Operating profit 100,000  96,100  (3,900) 
-     
-  The company should not process Alpha further as 
 gross profit would increase by 3,900. (Note
 Joint costs are irrelevant to this decision, as
 the company will incur them whether or not Alpha
 is processed further.)
16One Constrained Resource
- Thurman Company produces two types of disk 
 players economy and deluxe. The deluxe model
 has a contribution margin of 40 per unit and the
 economy model has a unit contribution margin of
 25. The components of each model must be
 assembled manually. Assembly labour available
 per year is limited to 20,000 hours. The company
 can sell all that it produces of either model.
 The assembly time required for the economy model
 is two hours per unit. Because of the number and
 complexity of the parts for the deluxe model, the
 assembly time required is four hours per model.
How many of each model should be produced? 
 17One Constrained Resource (continued)
- Answer 
- To maximize total contribution margin, select the 
 product that yields the highest contribution
 margin per unit of scarce resource
-  Deluxe 40/4  10 per hour 
-  Economy 25/2  12.50 per hour 
- The economy model yields the highest CM per unit 
 of scarce resource. Thus, 20,000/2  10,000
 units of the economy model should be produced and
 none of the deluxe.
18Two Approaches to Pricing
- 1. Cost-Based Pricing 
- 2. Target Costing and Pricing
19A Product Pricing Example
- Revenues 856,500 
- Cost of goods sold 
-  Direct materials 489,750 
-  Direct labour 140,000 
-  Overhead 84,000 713,750 
- Gross profit 142,750 
- Selling and administrative expenses 25,000 
- Operating income 117,750 
-  
20Determining Markup Percentages
Markup on COGS  (S  A expenses  Operating 
income) / COGS  (25,000  117,750) / 
713,750  0.20 Markup on direct materials 
 (DL  OH  S  A expenses  Oper. income) / 
Direct mater.  (48,750  80,000  25,000  
117,750) / 585,000  0.464 
 21Target Costing and Pricing
- Target costing is a method of determining the 
 cost of a product or service based on the price
 (target price) that customers are willing to pay.
- This is referred to as price-driven costing.
22The Sunk Cost Fallacy
- Dilemma 
- Sunk costs are not relevant in decision making 
 and thus should not affect decisions, but
- There is anecdotal and empirical evidence that 
 managers pay attention to sunk costs
- Therefore, some explanation is necessary why 
 managers pay attention to sunk costs when they
 shouldnt
23Why Do Managers Pay Attention to Sunk Costs?
- There are two primary reasons 
- Performance evaluation, and 
- Self justification (next slide) 
- Performance evaluation 
- Managers are not only influenced by the 
 prospective nature of decision making but also by
 the retrospective nature of performance
 evaluation.
- Performance evaluation systems tend to focus on 
 short-term profitability. While sunk costs do
 not affect future cash flows, they affect short
 term profit measures.
- External evaluation of corporate performance is 
 based on GAAP-based financial reports. GAAP uses
 the historical cost principle. Historical cost
 is, by definition, a sunk cost. Managers may pay
 attention to how decisions will affect their
 companys GAAP income.
24Self Justification
- When confronted with a failing course of action, 
 managers may attempt to delay the admission of
 bad judgment by escalating their commitment to
 that action. This benefits them in three ways
- They may obtain the upward movement they seek. 
- With more time, good luck may mask or reverse the 
 expected bad outcome.
- The eventual bad outcome is delayed until after 
 the responsible manager has moved upward or is no
 longer responsible for it.
- Note This may invoke the issue of managerial 
 ethical conduct. However, it is important to
 keep in mind that the motivation to justify ones
 past actions is subtle and often the person doing
 so is not aware of an ethical dilemma.
25Multiple Constrained Resource
- To the Thurman Company example for a one 
 constrained resource, add the following
 additional constraint the market limits sales
 of the economy disk player to 3,000 units.
 Formulate the linear programming problem and
 solve using the graphical method
- Let X1  deluxe models, and 
-  X2  economy models 
-  Formulation Max CM  40X1  25X2 
-  Subject to 4X  2X2 lt 20,000 
-  X2 lt 3,000
26Multiple Constrained Resource (continued)
X
2
10,000
4X 2X lt 20,000
1
2
D
C
X lt 3,000
3,000
2
B
X
A
5,000
1 
 27Multiple Constrained Resource (continued)
- Corner Point X1 X2 CM  40X1  25X2 
-  A 0 0 0 
-  B 5,000 0 200,000 
-  C 3,500 3,000 215,000 
-  D 0 3,000 75,000 
-  Point C is optimal 
-  
-  The X1 value of point C is found by substituting 
 the second equation into the first one like so
- X1  2 (3,000)  20,000 
- 4X1  6,000  20,000 
- 4X1 14,000 
- X1  3,500