Astragraphia at a Glance

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Astragraphia at a Glance
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A Brief History
1971 PT Astra International Inc. appointed as
XEROX exclusive Distributor in Indonesia.
1976 PT Astra Graphia was officially
established to take over AIs role for XEROX
1983 Appointed as Exclusive Disributor for
DIGITAL EQUIPMENT CORPORATION (DEC) Computer in
Indonesia.
1989 PT Astra Graphia, Tbk offered 20 of its
shares to the public. Now being traded at both
Jakarta Surabaya Stock Exchanges.
1993 Establish joint venture company with
DIGITAL EQUIPMENT CORPORATION
2000 Focus on IT based document solution
2001 Focus organization plays a large role
at Document Solution IT Solution
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Astragraphia Document Solution
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Hertanto Mangkusasono Managing Director
Shared Services
MOBU/MBU
Operational
Document Consultant Integrated Solution
Business Planning
Branch Operation
Medan
Document Production System Business
Customer Operation Support
Batam
Pekanbaru
Palembang
Document Office System Business
System, Process Quality
Jakarta I,2,3,4,5,6
Tangerang
Karawang
Document Multi Product Business
HRD, Logistic Management Services
Bandung
Semarang
Surabaya
Denpasar
Document Business Services
Finance Accounting
Balikpapan
Makassar
Mobile Services Business
Major Account
Audit
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System and Network

• System
• International Standard Company by ISO 9002
  Certification
• SAP as integrated system
• Knowledge management structure by DocuShare

• Sales and Service Network
• Xerox Global Network System
• 19 Branches
• 69 Service points
• 26 Reseller

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What Business We Are InIT Based Document
Solutions
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VisionCustomer Preferred Partner in Document
Solution in Indonesia MissionEnhance Document
Value into Knowledge to Inspire Creative Business
Action
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Document at a Glance

• Document
• Definition
• Most important vehicle for the transmission of
  information between people
• Package of data structure for informational
  purposes
• Function
• Documents as a Support Processes
• Documents as a Support Products
• Documents as a Products
• Life Cycle

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Document Strategy
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Document Strategy Model as Solution Design
Reference
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DocumentSpace

• PrintSpace

• MarketSpace

• DecisionSpace

Source Xplor
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What happen today

• Globalization
• Major organizational Changes
• Digital technology revolution
• Market driven product / services
• Higher education

Culture Transformation

• Pressure to be more productive
• NEED TODAY speed in doing, decision, new
  knowledge development

Impact
Growth of knowledge exponentially means any
knowledge related what we do must manage well
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Document and Knowledge
Document Creation
MEANS.. Document is DNA of Knowledge (Rick
Thoman) Knowledge means Resource of Document It
means.manage knowledge same as manage
document --gt cant manage knowledge/document
without supporting the technology
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What is Document Solution ?
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Document Solution is ...

• ... an offering comprised of hardware, supplies,
  software and people-based services which solves a
  problem, improves an existing work process, or
  creates a market or competitive advantage

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Our Customers
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List of Major Customer by Industry

• Pertamina
  (1977)
• Vico (1990)
• Conoco (1982)
• ARCO (1981)
• Caltex Pacific Indonesia (1978)
• Total Indonesie (1978)
• Freeport Indonesia (1995)
• INCO (1982)
• PLN (1981)
• Garuda Indonesian Airways (1980)
• Telkomsel (1996)
• Sumitomo Corporation (1981)
• Siemens (1982)
• Toyota Astra Motor (1976)
• Arthur Andersen (1982)

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List of Major Customer by Industry

• US Embassy (1990)
• Japan Embassy/JICA/JETRO (1990)
• Finance Ministry (1980)
• Research Technology Ministry (1983)
• Government of Jakarta (1983)
• Indonesian Central Bank (1979)
• Indonesian Army Force (1982)
• Jakarta Stock Exchange (1990)
• Citibank (1985)
• Bank Central Asia (1981)
• Bank International Indonesia (1985)
• Bank Mandiri (1998)

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Global Account and International Customers

• Citibank
• Siemens AG
• Arthur Andersen
• ARCO
• Mobil Oil
• EDS
• Ernst Young
• Unilever
• American Express
• Asea Brown Boveri (ABB)

• Caltex
• VICO
• Conoco
• Standard Chartered Bank
• Gulf Oil
• Flour Daniel
• Maxus
• Unocal
• Kellog
• Newmonth
• McDermott
• SRI Nielsen
• Dowell Schlumberger

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Committed to provide customer with the best
solution
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DSTC Document Solution Technology Center
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Our Commitment ...
We deliver Quality and Excellence in all we do