Charter

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INVESTOR in PEOPLE
Charter
July 2002 STAFF PRESENTATION CHRIS DEMETRIOU
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INVESTOR In PEOPLE
Charter
What is it?
It is the National standard which sets out
good practice for improving company
performance through its people The Standard was
implemented in 1993 and now consists of 12
indicators which are spread over four phases
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INVESTOR in PEOPLE
Charter
COMMITMENT
PHASE 1
PHASE 4
PHASE 2
IIP PROCESS
EVALUATION
PLANNING
PHASE 3
ACTION
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INVESTOR In PEOPLE
Charter
WHAT DID YOU ASK FOR ? ( IIP Survey 1997)

• Commitment to develop staff
• Clarity in Business Direction
• Better communication
• Identify skills for development
• TD to be focused for now longer term
• Introduce effective appraisal system

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INVESTOR In PEOPLE
Charter
WHAT DID YOU ASK FOR ? ( IIP Survey 1997)

• Create a friendly appraisal system
• Training for appraisers
• Clearer objectives for teams individuals
• Share T D needs of whole company
• Share knowledge Information
• Define Roles Responsibilities
• Better interaction with other offices

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EFQM TQM
INVESTOR In PEOPLE
Charter
WE ARE TOO BUSY !! 00
DO WE REALLY NEED IIP ?? 01
99 IIP ACCREDITATION
98 ENTHUSIASTIC
02 MAKE OR BREAK TIME !
97 SCEPTICAL
IIP TIME TRAIL
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INVESTOR In PEOPLE
Charter
WHAT DID WE ACHIEVE ? ( IIP Action Plan 98-02 )

• IIP commitment
• Business Plan development ( now in induction
  doc.)
• Newsletters
• Company Training Plan
• New appraisal system ( Including training )
• Roles Responsibilities
• Management Development programme
• Directors training
• Staff surveys

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INVESTOR In PEOPLE
Charter
WHAT DID WE ACHIEVE ? ( IIP Action Plan 98-02 )

• Forums ( QA, IT, Marketing, publicity )
• New Induction handbook
• Training/CPD records
• Evaluation on training
• Roadshows
• More project analysis (cost/programme/resources)
• Access to WIP rates
• IT investment/CAD
• Web access e-mail

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(105) 86/5.80m
Debtors 1.45m
02
78/4.77m
2.75m
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INVESTOR In PEOPLE
Charter
71/3.70m
2.24m
00
68/3.14m
2.06m
99
00
64/3.06m
1.76m
98
01
61/2.77m
1.58m
02 IIP MAKE OR BREAK TIME !
97
1.52m
COMPANY GROWTH Staff turnover
staff costs
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INVESTOR in PEOPLE
Charter
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INVESTOR in PEOPLE
Charter
BOARD MEETINGS
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INVESTOR in PEOPLE
Charter
COMMITMENT
PHASE 1
0
18 36 months
C.I.
C.I.
PHASE 4
PHASE 2
IIP CYCLE
EVALUATION
PLANNING
C.I.
C.I.
PHASE 3
ACTION
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INVESTOR in PEOPLE
Charter
COMMITMENT
1. Commitment to support develop people 2.
Encouraged to improve their performance 3.
Recognition of contribution to the company 4.
Equality of opportunity in developing people
PHASE 1
10. Development of people improves performance
of the company, teams individuals 11. People
understand the impact of their development 12.
The company gets better at developing its people
PHASE 4
PHASE 2
12 IIP INDICATORS
EVALUATION
PLANNING
5. Clear aims objectives which are understood
by all 6. Develop people in line with company
aims objectives 7. People understand how they
contribute towards a o
PHASE 3
8. Managers are effective in supporting the
development of people 9. People learn and develop
effectively
ACTION
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INVESTOR In PEOPLE
Charter
WHATS NEXT? Assessment by July 2002

• We need to have
• Evidence
• Documentation has to be prepared for all 12
  indicators to prove that we have a continued
  commitment to IIP, planned, actioned,implemented
  and evaluated the whole process with everyone in
  the company

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INVESTOR In PEOPLE
Charter
WHATS NEXT? Assessment by July 2002

• We need to have
• Assessment
• An assessor will be assigned to review our
  evidence and will
• also interview at least 60 of staff at all
  levels from all the offices to establish that
  staff understanding, participation and
  development has taken place

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INVESTOR in PEOPLE
Charter
May 2002 STAFF PRESENTATION CHRIS DEMETRIOU