Usability Testing Roles

1
Usability Testing Roles

• CSSE 376 Software Quality Assurance
• Rose-Hulman Institute of Technology
• April 23, 2006

2
Outline

• Roles in Usability Testing
• Responsibilities with Human Subjects
• Demonstrations

3
Roles in Usability Testing

• Logger/Timer
• record events, errors
• record times of events
• Test Monitor
• interacts with participants
• supervises test and reports results
• Video Recorder
• Participants (subjects)

4
Monitor Problems to Avoid

• Leading rather than enabling
• Too involved with data collection
• Acting too knowledgeable
• Not relating well to participant

5
Responsibility

• Minimal Risk
• do not place subject at risk of physical or
  mental harm
• do not cause too much stress
• Informed Consent
• should be voluntary participation
• get agreement about videotaping
• explain purpose of experiment

6
Demonstrations