The Tiscali Partner Portal An overview of Access

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The Tiscali Partner PortalAn overview of Access
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The Tiscali Partner Portal
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How to access
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Who can access
Access to the Partner Portal is dependant upon
being contracted with Tiscali Business Services

• Tiscali maintain a database of all contracted
  Partners
• This database contains the Partners name url
  (e.g. _at_uk.tiscali.com)
• Your Tiscali Account Manager is responsible for
  ensuring that this information is provided to the
  Tiscali Marketing Team (marketing_at_tiscali-business
  .co.uk)
• Any additions must be approved by the Tiscali
  Sales Director before they are enabled
• Once a Partners details are loaded into the
  database, a Partners employees can request their
  individual user accounts for the Partner Portal
• This process is simple and automated (described
  in following slides)

Any business viewing this, who would like to
discuss the benefits of becoming a Tiscali
Business Partner, can do so by contacting Tiscali
on 0808 118 4848 or via email at
channelpartners_at_uk.tiscali.com
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The Tiscali Partner Portal
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How to access
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How to access
The Partner Portal is accessed from the Tiscali
Business Services Website http//www.tiscali-bus
iness.co.uk

• Public Website
• About Tiscali
• Portfolio
• Partners
• Press
• Events
• Customers
• Thought Leadership
• Access to Portal

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The Tiscali Partner Portal
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How to access
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Registering for access
Once a Partners details are held within the
Partner Portal Database (see previous slides),
users can register for access to the Partner
Portal

• There is an automated access approval process
• Simply click on the register button to access
  the registration page
• Enter all the required information - ensuring
  that the email address is an official business
  address for the Partner concerned
• Once you submit your application you will
  follow the user experience as detailed over the
  next few slides
• If a registration is attempted for an employee of
  a Partner not in the database they will receive a
  registration failure message to this effect
• If this happens, an email is then generated to
  the Tiscali Marketing Team for consideration and
  escalation to the Tiscali Business Services Sales
  Director

NB Individuals are responsible for registering
themselves on the Partner Portal
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Registering for access
1) Your webpage view will confirm that your
registration has been accepted and provide a
summary of the next steps
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Registering for access
2) You will receive an email from Tiscali
confirming your registration and asking you to
activate your account This email based
authentication system is to ensure security. It
ensures that you work for the Partner you have
registered under and the email address is valid
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Registering for access
3) If you wish to change your password at anytime
(or you have simply forgotten either your user
name or password) you can request a change
through the Edit My Account button

• The process is simple
• Choose the option you require, then enter in the
  your email address where prompted.
• You will be sent an email containing a secure web
  page link (or confirmation of your user name).
  Click the link to as prompted.
• You will then be taken back to the portal to
  enable you to request your new password it will
  be updated allowing you to enter the Portal,
  immediately